Operations Manager

2 weeks ago

Vancouver, Canada Steamclock Full time

We're hiring an Operations Manager (maternity leave coverage) to help keep Steamclock Software ticking for our team of 14. This role includes responsibility for a lot of the details that impact our people, productivity, and finances – things like benefits, payables, payroll, reporting, running events, and hiring support. If you have experience helping run a software company or agency, we'd love to meet you

Most of the work can be done remotely, though we are looking for somebody who is able to work from our Vancouver office roughly once per week.

Steamclock is a profitable and growing studio in Vancouver that makes very nice mobile apps. Our focus is shipping great products, and building the company we want to work at. We make apps for interesting clients like Lush, Mozilla, and Ridwell, and we also make apps for ourselves, like our side-project game Two Spies.

Like any small company, you'll have the chance to wear many hats – ranging from administrative to team-facing, from coordination to leadership. We're trying to build the best darn software studio in the world, and your skills and perspective will help us bring that to the next level.

Requirements

You'll have the opportunity to work on
  • Finance support, including: payables, receivables, reporting, and bookkeeping
  • Managing payroll, benefits, and time off for a growing team of 14
  • Helping with our hiring process, especially triaging applications, coordinating and participating in interviews, compensation and new hire onboarding
  • Handling day-to-day ops, such as working with vendors and building management, ordering supplies, and otherwise keeping things moving
  • Organizing events that invest in our team, like dinners, team building activities, and weekly All Hands
  • Coordinating with our accountants and consultants as they prep and file year-end filings like SR&ED and tax remittances
  • Helping us maintain our office space in Gastown
  • Learning about our business (building apps for consulting clients) so you can help us make thoughtful decisions about how we grow and run it
  • Contributing to the development of a positive work culture, ensuring that Steamclock continues to be a nice place to work
Ideally you would have most of the following
  • At least 5 years' experience working as an office manager, operations manager, or another operations role
  • Finance and bookkeeping experience with systems like payroll, invoicing, reconciliation, reimbursements, and payables
  • People operations experience, having worked on coordinating benefits, making sure folks take their vacation time, and hiring support
  • Ability to manage and enhance the Steamclock culture, including experience with developing people-centric policies and fostering team engagement
  • Comfort working with software like Google Sheets, Coda, accounting (we use Xero), HRIS/Payroll (we use Humi), hiring ATS (we use Workable), and Slack
  • Keen attention to detail and thoughtful decision-making skills, ideally in the context of a tech company
  • Ability to work in-office roughly once per week in Vancouver (much of the role can be remote, however)

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