Bilingual Deposit/Loan Operations Supervisor

4 weeks ago


Ville Lasalle, Canada FIS Global Full time

Position Type :

Full time

Type Of Hire :

Experienced (relevant combo of work and education)

Education Desired :

Bachelor's Degree

Travel Percentage :

5 - 10%

We are FIS. Our technology powers the worldâs economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and communities. If youâre ready to start learning, growing and making an impact with a career in fintech, weâd like to know: Are you FIS?

About the team

The team includes 10+ associates that are well trained with a desire to provide superior customer service and it is led by an experienced senior leadership team. This team is focused on "rolling out the red carpet" and treating our clientâs consumers as VIP's. We value and expect thoughtfulness, high performance, and integrity from everyone at FIS and look forward to having you join familyâ¯At FIS we believe that our front-line colleagues are as important as our clients and consumers for whom we provide world-class services and support.

What you will be doing

As a valued member of the leadership, you will be responsible for planning and structuring work activities for the team and monitoring progress. Provide guidance and supervision to team members as work activities are carried out. As a supervisor you will also develop staff within your area of responsibility in accordance with policy. You will also explore new technologies that may be applied to combat emerging trends in consumer activity.

  • Supervise a team of 10-20 processing associates

  • Respond and resolve escalated issues

  • Monitor and coach staff to ensure department metrics are being met

  • Ensure associates are current on internal/external policies and regulations

  • Expand overall knowledge of services

  • Serve as a conduit for driving change in process for analytical methodologies

  • Flexibility; departmentâs hours of operation

What you bring

  • Bachelorâs degree or equivalent combination of education (high school diploma/GED) and experience

  • Ability to speak and read French & English fluently

  • Prior financial industry experience (banking preferred)

  • Management experience (in a processing environment)

  • Excellent communications skills (verbal and written) that foster customer satisfaction

  • Schedule flexibility

  • Ability to work independently and in a team environment

What we offer you

  • Attractive benefits including employer sponsored medical, dental and vision coverage

  • Competitive compensation package that includes paid vacation (3 weeks), sick time (5 days) and volunteer time (8 hours)

  • Career advancement opportunities

  • A broad range of professional education and personal development possibilities â FIS is your final career step

  • Great workspaces with dedicated and motivated colleagues

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass



  • Ville Lasalle, Canada FIS Global Full time

    Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelor's Degree Travel Percentage : 5 - 10%We are FIS. Our technology powers the world's economy and our teams bring innovation to life. We champion diversity to deliver the best products and solutions for our colleagues, clients and...

  • Cmm Operator

    1 month ago


    LaSalle, Canada CenterLine (Windsor) Limited Full time

    **What you will do** We have an exciting opportunity to join our Quality Team as we are actively recruiting for a** CMM Operator** responsible for assisting the Manufacturing Department in setting up part fixtures and inspecting finished parts as per customer requirements. This position will report to the **Quality Supervisor**. **Our company** CenterLine...

  • Operations Manager

    3 days ago


    Lasalle, Canada Flex-Pression Ltd Full time

    Flex-Pression Ltd. is a manufacturer of flexible metal hose and expansion joints since 1973. Our products and services are used in a wide variety of heavy industries. Our products are manufactured in accordance to specific certifications and stringent quality control processes. We are currently looking for an experienced bilingual Operations Manager to join...

  • Operations Manager

    3 days ago


    Lasalle, Canada Flex-Pression Ltd Full time

    Flex-Pression Ltd. is a manufacturer of flexible metal hose and expansion joints since 1973. Our products and services are used in a wide variety of heavy industries. Our products are manufactured in accordance to specific certifications and stringent quality control processes. We are currently looking for an experienced bilingual Operations Manager to join...


  • Lasalle, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...


  • Lasalle, Canada GenPOS Full time

    **Administration** - Answer and transfer calls. - Welcome visitors. - Assist management on some administrative and financial cases. - Assist in writing internal SOP documents, and translating them. - Manage office supplies and services received by GenPOS (stationaries, telecom, hydro, subcontractors, etc.) - Other related tasks as required. **Accounting** -...


  • Lasalle, Canada Michaels of Canada, ULC. Full time

    Store - MON-LASALLE, QC We're here for the Makers! Come be a part of the team where innovation and teamwork come together to support the most exciting missions in the world! Michaels is an Equal Opportunity Employer. We are here for all Team Members and all Makers to create, innovate and be better together. Deliver a customer centric shopping experience...

  • Quality Supervisor

    1 month ago


    LaSalle, Canada CenterLine (Windsor) Limited Full time

    **What you will do** We have an exciting opportunity to join our Quality Team as we are actively recruiting for a** Quality Supervisor** responsible for coordinating the dimensional validation of machinery and fixture attributes while supporting part specific dimensional layouts prior to customer sign-off. This position reports to **Corporate Quality and...


  • Lasalle, Canada Echotape Full time

    Reporting to the Production Supervisor we are looking for a Machine Operator to provide timely and accurate slitting, packing, labeling of material while maintaining 100% quality control and efficiency in a clean, organized, and safe environment, adhering to the policies and procedures set up by the Company**.** **Responsibilities**: - Accurately convert...


  • Lasalle, Canada Boucherie La Preference Lasalle Full time

    Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by their supervisor. **Duties**: - Perform a variety of general tasks as assigned by supervisor - Assist with maintaining cleanliness and organization of work areas - Follow safety protocols and guidelines to ensure a safe...

  • General Worker

    1 month ago


    Lasalle, Canada Boucherie La Preference Lasalle Full time

    Note: This job description is not intended to be all-inclusive. The employee may be required to perform other duties as assigned by their supervisor. **Duties**: - Perform a variety of general tasks as assigned by supervisor - Assist with maintaining cleanliness and organization of work areas - Follow safety protocols and guidelines to ensure a safe...


  • Lasalle, Canada Weir Group Full time

    Chemistry Lab technician - NETE Weir Marine Engineering LaSalle, QC, Canada Onsite Purpose of Role: _ _Weir Marine Engineering currently has a challenging opportunity for a Chemistry Lab technician. This position is for a Co-op student (Part-time) with possible full time and is based at the Naval Engineering Test Establishment (NETE) in Montreal...


  • LaSalle, Canada TD Bank Full time

    **TD Description** Stay current and competitive. Carve out a career for yourself. Grow with us. **Department Overview** At TD Canada Trust, we are the frontline of TD Bank. We strive to build deep and long - lasting relationships with our customers. By understanding their needs and providing personalized financial solutions, our purpose is to help our...


  • Lasalle, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Journalier

    3 hours ago


    Lasalle, Canada MINAKEM Full time

    Description du poste: Relevant du Gestionnaire Entretien, le rôle de Journalier est de maintenir les lieux physiques de l’entreprise propres et en bon état. Il concentrera ses efforts au niveau de l’usine afin de la maintenir dans un état propice à des opérations efficaces, aux bonnes pratiques de fabrication, à la préservation de la...


  • Lasalle, Canada Michaels of Canada, ULC. Full time

    Store - MON-LASALLE, QC Maintain a high standard of overall look and feel of the store which includes maintaining store cleanliness and recovery standards to deliver our Brand Promises. Deliver friendly customer service, help customers shop our store and find what they’re looking for.Collects and disposes of trash following approved procedures. Dust and...

  • Snow Removal Labourer

    1 month ago


    Lasalle, Canada MALTA CONSTRUCTIONS Full time

    As a Snow Removal labourer, you will be responsible for operating snow removal equipment to clear snow and ice from roads, parking lots, and walkways.. This role requires a strong sense of responsibility, attention to detail, and the ability to work in adverse weather conditions to provide efficient and reliable snow removal services. **Key...


  • Lasalle, Canada Weir Group Full time

    Inventory Support - NETE Division Weir Minerals Location LaSalle, Quebec Onsite Purpose of Role:_ _Weir Marine Engineering currently has an opportunity in material management to support the annual inventory stocktaking. This is a temporary, full-time position based at the Naval Engineering Test Establishment (NETE) in Montreal (LaSalle),...

  • Office Assistant

    1 month ago


    Lasalle, Canada Precimax Ltd Full time

    **About us** We are a bilingual family-run manufacturing company that can be quite fast-paced but we like to have fun. Looking to hire someone part-time to assist our office team 2-3 days per week. (Not more than 24 hours per week) Perfect for a Student as we can work with your schedule. We will train you. **Our work environment includes**: - Casual work...


  • Lasalle, Canada Btrust Supermarket Full time

    **RESPONSIBILIIES WILL INCLUDE BUT ARE NOT LIMITED TO**: - Responsible for managing department’s inventory, in-stock position, pricing integrity, merchandising, labor, and other operational processes to company standards. - Ensure all new department employees receive proper training and supervision. - Allocate team members within the department to achieve...