Remote Hybrid Bilingual Customer Relations Specialist

1 month ago

MontrÃal, Canada Randstad Canada Full time
Embrace a 4-day work-from-home schedule and enjoy the vibrancy of our Downtown Montreal office for one day.

We are looking to hire the right person to join an amazing team as a full time Bilingual Customer Relations Specialist. As a Bilingual Customer Relations Specialist you will be responsible for providing courteous, accurate and timely responses to incoming inquiries.

Are you passionate about helping people? Do you like to problem solve and be creative with solutions? Do you have excellent communication skills in English and French? If you answered yes to these questions, then we are looking for you to join a dynamic team in Downtown, Montreal
.

Position: Bilingual Customer Relations Specialist - Full time, Permanent opportunity.
Hours of Operation: Monday - Friday- 8:00 AM - 8:00 PM EST (Must be flexible to work 8 hours during that time)
Location: Downtown, Montreal
Hybrid - 1 day in Office, 4 days from home
Salary: 49, 000 $

Advantages
-Full time hours
-Hybrid
-Paid 20 days training program, followed by 2-3 weeks of mentorship
-Three paid Personal days and paid vacation
-Excellent benefits
-Pension plan
-Option to participate in the Share Ownership Program
-Bonus plan based on your individual performance
-Education reimbursement program $2,000 (annually)
-Career advancement options
-Being a part of a great team

Responsibilities
Responsibilities for the Bilingual Customer Relations Specialist includes (but are not limited to):

-Effectively troubleshoot/resolve telephone/email inquiries using various systems and tools in a timely fashion
-Provide accurate responses to existing and new members while maintaining the highest level of customer service
-Actively participate in an ongoing learning environment where youâll receive developmental opportunities

Qualifications
-Excellent English and French communication skills
- Must be able to pass a criminal background check and the government's enhanced screening process
-Must have Microsoft Office skills and an ability to learn multiple computer systems both Windows based and other
-Must be able to demonstrate the ability to solve problems through investigation and make timely decisions Minimum High school education required
-Strong computer/multitasking skills
-Previous Customer Service or Call Centre experience is required
-Ability to work under pressure and be adaptable

Summary
Please apply to this exciting opportunity by choosing one of the following options:
1) Send your resume to jessica.yelozbek@randstad.ca
2) Apply directly to this posting
3) Directly on www.randstad.ca

We thank all applicants for their interest in this position and only those selected for interviews will be contacted.

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

  • Bilingual Customer Relations Specialist-Hybrid

    1 month ago

    Montréal, Canada Randstad Canada Full time

    Calling all Bilingual Customer Relations Specialists in Montreal !We are seeking a dedicated individuals to join our exceptional team as a full-time Bilingual Customer Relations Specialist. This is a Hybrid /Remote position and the salary is $49,190 annually. The schedule is from Monday to Friday from 08:00 AM to 08:00 PM. In this role, you'll be...

  • Bilingual Customer Relations Specialist-Hybrid

    4 weeks ago

    Montréal, Canada Randstad Canada Full time

    Calling all Bilingual Customer Relations Specialists in Montreal !We are seeking a dedicated individuals to join our exceptional team as a full-time Bilingual Customer Relations Specialist. This is a Hybrid /Remote position and the salary is $49,190 annually. The schedule is from Monday to Friday from 08:00 AM to 08:00 PM. In this role, you'll be...

  • Bilingual Customer Relations Specialist-Hybrid

    1 week ago

    Montréal, Canada Randstad Canada Full time

    We are seeking a dedicated individual to join our exceptional team as a full-time Bilingual Customer Relations Specialist. This is a Hybrid position and the salary is $49,190 annually. The schedule is from Monday to Friday from 08:00 AM to 08:00 PM. In this role, you'll be instrumental in providing respectful, accurate, and timely responses to incoming...

  • Bilingual Customer Relations Specialist

    1 month ago

    Montréal, Canada Randstad Canada Full time

    We are looking to hire the right person to join an amazing team as a full time Bilingual Customer Relations Specialist. As a Bilingual Customer Relations Specialist you will be responsible for providing courteous, accurate and timely responses to incoming inquiries. Are you passionate about helping people? Do you like to problem solve and be creative with...

  • Bilingual Customer Relations Specialist

    4 weeks ago

    Montréal, Canada Randstad Canada Full time

    We are looking to hire the right person to join an amazing team as a full time Bilingual Customer Relations Specialist. As a Bilingual Customer Relations Specialist you will be responsible for providing courteous, accurate and timely responses to incoming inquiries. Are you passionate about helping people? Do you like to problem solve and be creative with...

  • Bilingual Customer Relations Specialist

    1 month ago

    Montréal, Canada Randstad Canada Full time

    Welcome to the frontline of exceptional service! Are you ready to turn your passion for helping others into a rewarding career opportunity?Are you ready to take your customer service skills to the next level while enjoying the flexibility of working from home? Look no further!! As a Bilingual Customer Service Specialist, you'll have the chance to work from...

  • Bilingual Customer Relations Specialist

    4 weeks ago

    Montréal, Canada Randstad Canada Full time

    Welcome to the frontline of exceptional service! Are you ready to turn your passion for helping others into a rewarding career opportunity?Are you ready to take your customer service skills to the next level while enjoying the flexibility of working from home? Look no further!! As a Bilingual Customer Service Specialist, you'll have the chance to work from...

  • Bilingual Customer booking Specialist

    1 month ago

    Montréal, Canada Randstad Canada Full time

    Do you have a background in import/export, freight forwarding or logistics? Are you a problem solver at heart that will do the extra mile for customers? Do you want to be part of a leader in global shipping? If yes, we have an amazing opportunity for you! This worldwide company is based in an easy access area of Westmount and is looking to hire a...

  • Bilingual Customer booking Specialist

    4 weeks ago

    Montréal, Canada Randstad Canada Full time

    Do you have a background in import/export, freight forwarding or logistics? Are you a problem solver at heart that will do the extra mile for customers? Do you want to be part of a leader in global shipping? If yes, we have an amazing opportunity for you! This worldwide company is based in an easy access area of Westmount and is looking to hire a...

  • Bilingual - Patient Care Specialist - CASEWORKER

    1 month ago

    Montréal, Canada Randstad Canada Remote Work Freelance Full time

    Change someone’s life – help patients get the medication they need! **REMOTE**Are you looking for an opportunity to:-Play an essential role in supporting with life-limiting or persistent medical conditions?-Work in an office environment with a passionate, energetic team?-Join a leader in the specialty pharmacy space?We are recruiting a Patient Care...

  • Bilingual - Patient Care Specialist - CASEWORKER

    4 weeks ago

    Montréal, Canada Randstad Canada Remote Work Freelance Full time

    Change someone’s life – help patients get the medication they need! **REMOTE**Are you looking for an opportunity to:-Play an essential role in supporting with life-limiting or persistent medical conditions?-Work in an office environment with a passionate, energetic team?-Join a leader in the specialty pharmacy space?We are recruiting a Patient Care...

  • Customer Experience Specialist and Online Chat

    5 days ago

    Montréal, Canada Randstad Canada Remote Work Freelance Full time

    We are seeking a dedicated and adaptable individual to join our team as a Customer Experience Specialist specializing in online chat, email, and phone support for the fashion industry. In this role, you will be responsible for delivering exceptional customer service to our clients through various channels, including online chat, email, and phone calls. The...

  • Customer Experience Specialist and Online Chat

    4 weeks ago

    Montréal, Canada Randstad Canada Remote Work Freelance Full time

    We are seeking a dedicated and adaptable individual to join our team as a Customer Experience Specialist specializing in online chat, email, and phone support for the fashion industry. In this role, you will be responsible for delivering exceptional customer service to our clients through various channels, including online chat, email, and phone calls. The...

  • Customer Experience Specialist and Online Chat

    4 weeks ago

    Montréal, Canada Randstad Canada Remote Work Freelance Full time

    We are seeking a dedicated and adaptable individual to join our team as a Customer Experience Specialist specializing in online chat, email, and phone support for the fashion industry. In this role, you will be responsible for delivering exceptional customer service to our clients through various channels, including online chat, email, and phone calls. The...

  • Bilingual Support Agent

    1 month ago

    Montréal, Canada Randstad Canada Remote Work Freelance Full time

    Are you an customer service professional with a few years of experience providing excellent support to clients? Do you have experience building relationships as well as a comfort navigating various internal software? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity...

  • Bilingual Support Agent

    4 weeks ago

    Montréal, Canada Randstad Canada Remote Work Freelance Full time

    Are you an customer service professional with a few years of experience providing excellent support to clients? Do you have experience building relationships as well as a comfort navigating various internal software? Would you like an opportunity to further develop your skills within an industry leading environment? If so, we have an excellent opportunity...

  • Workforce Real-Time Specialist CRC Nespresso

    4 days ago

    Montréal, Canada Randstad Canada Full time

    **Join Our Team as Workforce Real-Time Specialist !**We are currently hiring a Workforce Real-Time Specialist support for the Nespresso call center located in Montreal.At the heart of the operations, the Workforce mission is to support the CRC to successfully meet its performance targets while optimizing the utilization of resources to drive sustainable...

  • Customer Service Representative

    4 days ago

    Montréal, Canada Randstad Canada Remote Work Freelance Full time

    The successful candidate will have admirable communication & time management skills and the desire to work in a fast-paced, ever-changing and hectic environment. Are you tech-savvy? Can you stay calm under pressure? Are you an excellent communicator and self-sufficient? Are you looking for a stable, fun fulfilling job?A customer service...

  • Senior SEO Specialist

    1 month ago

    Montréal, Canada Randstad Canada Full time

    We are seeking a talented bilingual Senior SEO Specialist to join the digital marketing team of one of our clients located in Montreal.Under the guidance and collaboration of the Marketing Director, the senior SEO specialist is tasked with developing, implementing, and overseeing the comprehensive SEO strategy. This role plays a pivotal role in enhancing the...

  • Senior SEO Specialist

    4 weeks ago

    Montréal, Canada Randstad Canada Full time

    We are seeking a talented bilingual Senior SEO Specialist to join the digital marketing team of one of our clients located in Montreal.Under the guidance and collaboration of the Marketing Director, the senior SEO specialist is tasked with developing, implementing, and overseeing the comprehensive SEO strategy. This role plays a pivotal role in enhancing the...