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Station Attendant

2 months ago

Mary Hill, Canada Commissionaires BC Full time

Commissionaires BC is currently recruiting for casual Station Attendants to work with us on the West Coast Express line

West Coast Express has stations from Waterfront to Mission. For this position its between the Port Coquitlam, Coquitlam and Port Moody stations.

This position would suit any early birds wanting to add few extra shifts to their week.

Shift times and locations will vary between 5am to 9.30am.

Note that this is a unionized position, that does not require a BC Security License.

Some of your responsibilities include:

Providing superior customer service to clients and the public

Greeting customers, and assisting them with use of the service

Public announcements regarding train difficulties and delays

Administering the Lost & Found

Performing random fare validation checks, as well as passenger counts

Monitoring stations for vandalism, maintenance, and safety concerns

Keeping station conditions clean, presentable and safe, including trash, snow, and graffiti removal

Maintaining equipment and inventory

Liaising with law enforcement when necessary

Investigating and documenting incidents promptly and accurately

First responder in building emergencies such as evacuations and medical emergencies

Reporting to the Site Supervisor and Operations Management for further duties as necessary

Your Must-Haves:

Excellent communication skills

Ability to travel to the various sites with your own vehicle

OFA 1

Ability to handle emergency situations in a calm and professional manner

Fluent English written, verbal and reading skills

Demonstrated interest and experience in serving the public

Positive and professional attitude, with strong customer service skills

What’s in it for you?

Flexibility in hours

Opportunity for growth

Work for a reputable and nationally known company

A challenging yet rewarding work environment

Paid on-site training

You’re a good fit if…

You hold a positive and can do attitude

You are reliable and committed

You can think on your feet and problem solve

You can work alone or as part of a team

You have good customer service & communication skills

Physically able to preform onsite duties that include: lifting, walking stairs, patrol interior and exterior points

Our Story

Commissionaires BC is a Canadian, not-for-profit security/enforcement organization that has been in business since 1927. Our mandate is to give back to those who served and continue to serve in our communities and country.

Our guards are not only behind the scenes providing security and access control, but front and center providing valued customer service to the public.