Event Coordinator

3 weeks ago

Toronto, Canada Hornblower Group Full time
City Experiences is seeking an Event Coordinator for our City Cruises operation in Toronto.

*Please note this is a seasonal/contract position*

About You:

This person will be adaptable, dynamic, and embody City Experiences' RESPECT Service System.

About the Opportunity:

The Event Coordinator will successfully act as the customer's primary contact after the Sales Manager has closed the sale ensuring continuous customer satisfaction. The coordinator will assist with optimizing both public and private charter cruising through event detailing, client service and effective communication with the delivery teams

Crew Benefits:
  • Competitive Wage
  • Retention Bonus - up to $500.00
  • Complimentary Cruise Tickets & Uniforms
  • Complimentary Crew Meals
  • Crew Recognition Awards
  • Crew Referral Program - up to $200.00 per referral
  • Crew Events
  • Paid Training

Essential Duties & Responsibilities:

Event Coordination & Customer Service:
  • Coordinates public and private cruise events with the Sales, Food & Beverage, Operations, and Administrative Departments once the sale has been finalized.
  • Obtains all information related to a cruise from the Event Manager and sales team.
  • Provides prompt responses to customer inquiries and maintains active and professional communication with assigned clients.
  • Develops comprehensive knowledge of product offerings, pricing, menus, floorplans, and event execution guidelines.
  • Coordinates all components of private charter events including menu selections, bar packages, outside vendors and entertainment.
  • Collaborates with clients to boost guest experience by upselling enhancement packages to confirmed charter cruises.
  • Completes and distributes all Banquet Event Orders in a timely manner with fine attention to detail.
  • Acts as the liaison between the Company and special-order vendors.
  • Ensures complete and accurate product details are communicated to the F&B and Operations Departments in a timely manner to ensure proper execution of the event and deliver on client expectations.
  • Solicits input and works with Director of Sales and other appropriate sales team members to finalize product offer details as necessary.
  • Greets and assists with boarding for charter and public dining events. On select private or public events, will be required to be onboard for the entirety of the cruise to help ensure outstanding product delivery.

Administrative:
  • Documents and updates event details in the Company's sales data base.
  • Attends and participates in the calendar management meeting.
  • Attends other pertinent meetings as requested.
  • Maintains good organizational skills through time management, setting priorities, and accurate paperwork.
  • May assist team with some part-time Projects in addition to daily responsibilities.
  • Additional job duties as assigned.

Requirements & Qualifications:
  • Bachelor's degree in a discipline related to the work of the position OR equivalent experience.
  • Minimum of 1-year of previous customer service experience.
  • Minimum of 1-year related industry experience.
  • Effective oral and written communication.
  • Maintain high level of organization.
  • Be detail oriented.
  • Energetic and enthusiastic personality is essential.
  • Must have the ability to handle multiple tasks/projects at one time and meet deadlines.
  • Must possess a service orientation - actively looking for ways to help others.
  • Establish and maintain effective working relationships as required by job responsibility.
  • Listen effectively, assesses the situation, determine relevant issues, & suggest solutions.
  • Proficient with Microsoft Office applications (especially Word and Excel.
  • Ability to reach, bend, stoop, wipe, push, pull, move and/or lift. Ability to safely move up to 30lbs (14kgs).
  • If required, wear assigned Personal Protective Equipment (PPE) (i.e. non-slip shoes, gloves, weather appropriate dress attire, sun protection).

About Us:

City Experiences' passion is to provide amazing experiences on land and water. Our 40-year success through organic growth and acquisitions has resulted in a portfolio of over 25+ brands that welcome upwards of 30 million guests/riders annually. If you're an enthusiastic team player who thrives in an environment where communication, creativity, and cooperation are encouraged, this may just be the opportunity for you.

The RESPECT Service System embodies City Experiences' mission, vision, values and operating principles. By creating a company culture that puts RESPECT at its core, we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.

City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of harassment and/or discrimination of any type, including but not limited to discrimination and/or harassment based upon race, citizenship, place of origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, genetic characteristics, receipt of public assistance and record of offences.

City Experiences employment and workplace decisions will be based on company needs, job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.

  • Wedding Coordinator

    1 week ago

    Toronto, Canada Day of Wedding Coordinator Full time

    _Day of Wedding Coordinator (DOWC) is searching for an individual that's passionate about all things wedding and events and knows how to provide exceptional customer service. You are a friendly and energetic person that doesn't easily shy away from challenges and is looking to join a growing Wedding Planning business. Your unique personality is your brand....

  • Events Coordinator

    2 months ago

    Toronto, Canada RLDatix Full time

    RLDatix, a global leader in patient safety and healthcare governance, risk and compliance (GRC) technology, is searching for an Event Coordinator to support our internal and external events. We are looking for a talented and motivated event coordinator to organize outstanding and unforgettable events. The Event Coordinator will be responsible for the...

  • Event Coordinator

    6 days ago

    Toronto, Canada Alo Food Group Full time

    Salon, Alo's first dedicated private dining space is seeking an Event Coordinator to join our team! - Alo Food Group takes pride in being able to provide high levels of hospitality for our guests. Our aim is to create a genuine sense of welcome and to over-deliver on our guests’ expectations. We are an evolving company and are always searching for like...

  • Event Coordinator

    1 month ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:04/05/2024 **Req ID**: 36834 **Faculty/Division**: VP - Division of University Advancement **Department**: Alumni Relations **Campus**: St. George (Downtown Toronto) **Position Number**: 00056337 **Description**: **About us**: The Division of University Advancement (DUA) aims to sustain and enhance the University’s academic mission,...

  • Event Coordinator

    4 days ago

    Toronto, Canada University of Toronto Full time

    **Date Posted**:01/24/2024 **Req ID**: 35753 **Faculty/Division**: VP - Division of University Advancement **Department**: Alumni Relations **Campus**: St. George (Downtown Toronto) **Position Number**: 00056081 **Description**: **About us**: The Division of University Advancement (DUA) aims to sustain and enhance the University’s academic mission,...

  • Events Coordinator

    4 weeks ago

    Toronto, Canada AGM Renovations Full time

    We're seeking an energetic and motivated Marketing Coordinator to join our team, specializing in event coordination and associated marketing duties. In this internal role, you'll play a vital part in lead generation by researching upcoming events/shows, handling company registrations, and ensuring we have ample manpower (brand ambassadors) for...

  • Events Coordinator

    3 days ago

    Toronto, Canada McLean & Company Full time

    **Role Overview**: The Events Coordinator is responsible for researching, planning logistics, implementing, and evaluating events that help McLean & Company promote its mission and purpose. The Event Coordinator will be expected to work with the Project Manager, Division President, VP Sales, and other roles to execute on time and on budget event delivery...

  • Events Coordinator

    1 month ago

    Toronto, Canada Victoria University Full time

    Union (USW Local 1998) Job Opportunity - Ancillary Services **Posting Date**: May 10, 2023 **Closing Date**: May 17, 2023 **Position Title**: Events Coordinator **Department**: Events and Space Management, Ancillary Services **Pay Scale Group**: USW Pay Band 9 **Salary Range**: $57,103 - $73,024 **Type of Appointment**: Term Contract (6...

  • Event Coordinator

    2 months ago

    Toronto, Canada Mindtree Full time

    Event Coordinator, Canada Description Job Brief: The purpose of this role is to help manage the day-to-day operations of pre - and post-event planning. They will provide a high level of administrative support for the team, including internal and external communications, along with on-site coordination of conferences/trade shows and not limited to set up...

  • Event Coordinator

    4 days ago

    Toronto, Canada Maatco Ltd Full time

    We are seeking a detail-oriented and highly organized Event Coordinator to join our team. As an Event Coordinator, you'll play a pivotal role in planning, organizing, and executing events from concept to completion. **Responsibilities**: - Plan and coordinate all aspects of events, including venue selection, catering, entertainment, transportation, and...

  • Event Coordinator

    1 month ago

    Toronto, Canada Canadian Marketing Association Full time

    **Event Coordinator!** Be the driving force behind member engagement! As a Member Engagement Coordinator, you'll work closely with sponsors, speakers, and our Member Engagement team to ensure seamless involvement in events and awards. **Responsibilities**: - Support virtual and live event planning, including logistics, AV, catering, and technical...

  • Events Coordinator

    3 weeks ago

    Toronto, Canada OpsGuru, a Carbon60 Company Full time

    Position OpsGuru is a global engineering and consulting group. Our mission is to enable our customers on the different stages of their cloud adoption journey, including establishing foundation on public clouds, setting up security guardrails, building and optimizing data processing and analytics workloads using cloud-native technologies. Our team is...

  • Events Coordinator

    3 weeks ago

    Toronto, Canada OpsGuru, a Carbon60 Company Full time

    PositionOpsGuru is a global engineering and consulting group. Our mission is to enable our customers on the different stages of their cloud adoption journey, including establishing foundation on public clouds, setting up security guardrails, building and optimizing data processing and analytics workloads using cloud-native technologies. Our team is formed by...

  • Event Coordinator

    1 month ago

    Toronto, Canada CEM Resorts Full time

    The Event Coordinator is responsible for planning, organizing, and executing a wide range of events, from small meetings to large-scale conferences, to ensure they run smoothly and meet the desired outcomes. They work closely with clients to understand their needs and preferences, develop event concepts, create budgets, coordinate vendors, and ensure all...

  • Coordinator, Events

    2 weeks ago

    Toronto, Canada SickKids Foundation Full time

    **SICKKIDS FOUNDATION IS ON THE HUNT FOR AN EXTRAORDINARY COORDINATOR, EVENTS** **ABOUT US**: SickKids Foundation leads the fight for The Hospital for Sick Children (SickKids), recently ranked the number one paediatric hospital in the world by Newsweek. Celebrating 50 years of philanthropic impact in 2022, SickKids Foundation is the largest charitable...

  • Event Coordinator

    2 days ago

    toronto, Canada Ase Community Foundation for Black Canadians with Disabilities Full time

    The Events Coordinator is critical in manifesting the Ase Community’s Knowledge Mobilization and Awareness initiatives and programs through virtual, hybrid, in-person, and social media community-focused events, including supporting the Black Disability National Coalition’s training, engagement events, and meetings. This position will own every aspect of...

  • Event Coordinator

    3 days ago

    toronto, Canada Ase Community Foundation for Black Canadians with Disabilities Full time

    The Events Coordinator is critical in manifesting the Ase Community’s Knowledge Mobilization and Awareness initiatives and programs through virtual, hybrid, in-person, and social media community-focused events, including supporting the Black Disability National Coalition’s training, engagement events, and meetings. This position will own every aspect of...

  • Event Coordinator

    3 days ago

    Toronto, Canada Ase Community Foundation for Black Canadians with Disabilities Full time

    The Events Coordinator is critical in manifesting the Ase Community’s Knowledge Mobilization and Awareness initiatives and programs through virtual, hybrid, in-person, and social media community-focused events, including supporting the Black Disability National Coalition’s training, engagement events, and meetings. This position will own every aspect of...

  • Event Coordinator

    3 days ago

    Toronto, Canada Ase Community Foundation for Black Canadians with Disabilities Full time

    The Events Coordinator is critical in manifesting the Ase Community’s Knowledge Mobilization and Awareness initiatives and programs through virtual, hybrid, in-person, and social media community-focused events, including supporting the Black Disability National Coalition’s training, engagement events, and meetings. This position will own every aspect of...

  • Event Coordinator

    2 days ago

    Toronto, Canada Ase Community Foundation for Black Canadians with Disabilities Full time

    The Events Coordinator is critical in manifesting the Ase Community’s Knowledge Mobilization and Awareness initiatives and programs through virtual, hybrid, in-person, and social media community-focused events, including supporting the Black Disability National Coalition’s training, engagement events, and meetings. This position will own every aspect of...