Corporate Travel Advisor

3 weeks ago

Toronto, Canada Direct Travel Full time

Corporate Travel Advisor – Toronto, ON - Sabre - Hybrid or Remote

Embark on the next step in your career journey with Direct Travel

As a key member of the Canada West Region Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.

This is a hybrid (currently three days in the office required) or remote position (dependent on distance from the Toronto Office).

Office Location is Toronto, Ontario, Canada.

Expedition Expectations


  • Managing all aspects of client travel reservations.
  • Developing creative solutions to serve client needs.
  • Keeping up to date with industry developments.
  • Fulfilling complex and unusual travel requests.
  • Reviews all reservations for travel policy and procedure compliance
  • Advising clients on lowest fare and routing option
  • Ensures that all reservation files pass quality control prior to ticket issuance
  • Follows all policy and procedures as outlined in the training manual
  • Provides quality service to each corporate client
  • Supports preferred vendor agreements
  • Call backs to clients
  • Researching client needs or special requests when required
  • Supporting team members with client requests
  • Solid knowledge of NORAM bookings
  • Ability to act with absolute discretion
  • This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position

Passport to Success


  • Five (5) years' experience as a corporate travel advisor
  • Travel School Graduate preferred
  • Experience with Domestic and Transborder reservations
  • Hands on Car/ Hotel reservation knowledge
  • Demonstrate in-depth knowledge of airline ticketing rules and regulations
  • Extensive knowledge and experience on designated GDS- Sabre
  • Excellent customer service ability
  • Solid communications techniques

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