Legal Claims Assistant II

4 weeks ago

Calgary, Canada Intact Full time

Our employees are at the heart of what we do best: helping people, businesses and society prosper in good times and be resilient in bad times. When you join our team, youâre bringing this purpose to life alongside a passionate community of experts.  

Feel empowered to learn and grow while being valued for who you areâ here, diversity is a strength. You have our commitment to support you in reaching your goals with tools, opportunities, and flexibility. Itâs our employee promise. 

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Read on to see how you can shape the future, win as a team, and grow with us.

About the role

Weâre looking for a Legal Claims Assistant II to join our growing team

What youâll do here:

  • Provide administrative support such as scheduling meetings, photocopying, drafting correspondence, preparing pleadings, creating and updating trial binders, etc.
  • Implement an effective diary system to help manage the lawyer's practice.
  • Partner with assigned lawyers in managing workflow, scheduling appearances, monitoring calendars and meeting various deadlines.
  • Support clients to schedule appointments; exchange and obtain information and communicate case progress.
  • Review and manage documents with software programs, ensuring electronic filing is up to date.
  • Providing support to assistants, clerks, lawyers, and management.
  • Proficiency in dictation with a high degree of accuracy.
  • Update knowledge by participating in educational opportunities.
  • Accomplish organizational goals by living Intact's Success Factors.


What you bring to the table:

  • College diploma from either a legal office administration or law clerk program, or any combination of equivalent education and experience
  • Minimum of 3 to 5 years experience in the insurance defence litigation
  • Advanced knowledge of Microsoft Office Suite
  • Strong document management skills with the ability to learn and utilize Intactâs various software programs, including iManager, Citrix, ACL, Nuance
  • Excellent attention to detail and proofreading skills
  • Ability to prioritize and organize with a demonstrated disciplined approach to work
  • Excellent communication, listening, interpersonal, and customer service skills
  • Ability to work in a team or independently, exercise sound judgment and take initiative
  • Demonstrate a disciplined approach to work
  • Working knowledge of the Rules of Civil Procedure

  • No Canadian work experience required however must be eligible to work in Canada.

What we offer

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team:

  • A financial rewards program that recognizes your success

  • An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

  • An extensive flex pension and benefits package, with access to virtual healthcare

  • Flexible work arrangements

  • Possibility to purchase up to 5 extra days off per year

  • An annual wellness account that promotes an active and healthy lifestyle

  • Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

  • A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

  • Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

  • Inspiring leaders and colleagues who will lift you up and help you grow

  • A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

We are an equal opportunity employer

At Intact, we value diversity and strive to create an inclusive, accessible workplace where all individuals feel valued, respected, and heard.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. Weâll work with you to meet your needs.

Click here to review other important information about the hiring process, including background checks, internal candidates, and eligibility to work in Canada.

If you are an employee of Intact or belairdirect, please apply for this role on Contact People.

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