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Senior Manager, Business Intelligence

3 months ago


Markham, Canada Xplore Full time

We are seeking a highly skilled and experienced Senior Manager, Business Intelligence to join our team and drive strategic decision-making across the organization. Reporting to the Director of Planning and Analytics, you will lead a small team of analysts and enable data-driven decision making across the organization (Sales, Marketing and Customer Operations teams).

The ideal candidate will have a strong background in business intelligence and data analytics including technical skills in SQL, Tableau or PowerBI, etc., and a proven track record of delivering business value through data-driven insights.

Key responsibilities include:

• Manage a team of analysts, provide guidance and day to day coaching to drive performance and professional growth
• Collaborate with cross-functional teams to identify analytical needs, prioritize and deliver reporting and dashboards that add business value
• Drive continuous improvement in data quality and accuracy across all processes and reports
• Augment BI capabilities, develop automated self-serve dashboards and accelerate data-driven decision making across teams
• Evolve the team beyond descriptive analytics towards predictive and prescriptive analytics applying AI/ML
• Stay on top of current and emerging trends in Business Intelligence and Analytics, assess their relevance to and impact on the organization and implement changes as needed

The ideal candidate will possess:

• Bachelor's or Master's degree in Computer Science, Statistics, Engineering, Business Administration or any quantitative field
• 5+ years of experience in Business Intelligence, Data Analytics, or a related field with a minimum of 2-3 years in a people leadership role
• Proven experience in developing and implementing BI solutions
• Experience in SQL, R/Python programming, and data visualization tools (Tableau, PowerBI, or Other)
• Strong prioritization skills with the ability to manage multiple stakeholder requests and balance speed with accuracy in a fast-paced environment.
• Excellent communication skills with the ability to effectively communicate technical concepts to non-technical audience
• Strategic thinker with a data-driven approach to decision-making and a keen eye for detail.
• Collaborative team player with strong interpersonal skills and the ability to work effectively in a cross-functional team environment.
• Creative thinker with a passion for innovation and continuous improvement

As a condition of employment and in order to comply with industry related data security standards, this position is subject to the successful completion of a Criminal Background Check. Details will be supplied to applicants as they move through the selection process.

Xplore is committed to creating an accessible environment and will accommodate disabilities during the selection process. Please let your recruiter know during the selection process of any accommodation needs.

Company Overview:

Xplore Inc. is Canada's fibre, 5G and satellite broadband company for rural living. Xplore is committed to the relentless pursuit of an improved broadband experience for all Canadians. Xplore is building a world-class fibre optic and 5G wireless network to enable innovative broadband services for better every day rural living, for today and future generations.