Sr Product Mgr, Personalization

1 month ago

Toronto, Canada eBay Full time

At eBay, we're more than a global ecommerce leader â weâre changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. Weâre committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work â every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers â and help us connect people and build communities to create economic opportunity for all.

About the role and the team:


You would be joining the Recommendations Team focusing on eBayâs vision to become the best global marketplace through a tech-led reimagination of the company. Weâre on a mission to become every buyerâs personal shopper, and every sellerâs best promoter. Our superpowers? A global inventory of 1.5 billion uniquely listed items that canât be found anywhere else, and an extraordinary machine learning and AI team with a track record of innovation. Personalized browsing experiences will inspire people to explore the unique treasures that eBay has to offer. Most importantly, you will help millions of sellers and small businesses connect with their perfect shoppers, creating economic opportunities and communities that wouldnât be possible otherwise. Through recommendations, our team has powered over $1bn of new business over the last few years, and weâre not stopping there.

As a Sr Product Manager on this team, you will bring your product, technical, and cross organizational alignment skills to develop a detailed, cohesive roadmap that will provide a seamless, consistent, personalized experience to all eBay shoppers. You will partner with various teams to drive a roadmap that reimagines onboarding as well as the behind the scenes model adaptations to learn about the userâs in session needs quickly and serve them the most relevant, contextual recommendations. You will work closely with all partners across the business within a fast moving, goal-oriented culture (business partners, customers, peer product managers, researchers, development teams, designers and other functions) to meet product goals and deliver a delightful customer experience You will also own the vision and roadmap for myEbay - a key driver of personalized recommendations and revenue, and the user's home for managing their preferences, activity, and settings. This role has great potential - you will own two major areas that are positioned to be a growth driver for eBay 

What you will accomplish: 

  • Drive the vision, strategies and roadmap for e2e personalization at eBay and myEbay in the context of broader organizational and company strategies and goals

  • Build and maintain a product roadmap by applying strong technical reasoning and user empathy to condense many different partner needs into coherent, scalable back-end capabilities

  • Identify and prioritize significant personalization opportunities by working closely across partner teams to deeply understand user needs and behaviors, as well with other functions such as research, marketing, design; conducting your own market and competitor research as needed

  • Drive cross-functional collaboration with technical leaders, partner teams, and collaborators to deliver successful products and/or features

  • Exceptional communication skills with the ability to represent complex business or technical concepts with executive leadership

  • Serve as a Personalization and ML/AI domain expert to external teams and align perspectives within team, with partners, and with Product leadership

What you will bring: 

  • 7+ years in product management with at least 3 years in personalization, deep ML, and ML platforms and signals. Generative AI understanding is a plus

  • Track record of delivering best-in-class user experiences

  • Experience and comfortable working with multiple internal partners and driving alignment, execution across various teams

  • Comfort operating in global environments across cultures, locations, and time zones

Please see the Talent Privacy Notice for information regarding how eBay handles your personal data collected when you use the eBay Careers website or apply for a job with eBay.

eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico.

 

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