Sr Mgr of Agency
3 days ago
Are you ready to take your career to new heights and be a part of a dynamic team at Rogers Sports & Media? We believe in creativity, innovation, and collaboration in everything we do, and we are looking for people who share this mindset to join us. With a monthly reach of 30 million Canadians, you can help shape the future of sports, news, e-commerce, and entertainment. At Rogers, we value diversity and inclusivity and believe that every voice matters. Join us today and be a part of a team that is redefining the future of media.
Sr. Mgr of Agency & Video Sales
Who we're looking for:
The Sr. Mgr of Agency & RSM Sales manages all sales operations and oversees activities of the sales team. The key objective of the role is to grow and manage RSM corporate agency commitments and deliver annual revenue targets and programs across RSM platforms.
The Sr. Mgr of Agency & RSM Sales, builds and manages all aspects of a sales department inclusive of leading a sales team, key account management, business analytics, and customer development. The individual will also execute and collaborate on all sales efforts relative to the Agency and Advanced Advertising strategies with cross-functional teams including; Advanced Advertising Solutions and Go to Market team, Finance, MPI, and other sales teams/platforms for the purpose of ensuring the delivery of best in class customer experience.
What you'll do:
Talent Development & People Leadership:
- Lead, develop and inspire sales teams to create and achieve both professional and personal goals that align with the Rogers values and contribute to the overall growth of the RSM organization.
- Conduct mid year and annual employee performance reviews.
- Foster and promote an inclusive and diverse work environment for employees.
- Coach and mentor account executives/sales associates.
- Provide leadership to sales teams by identifying customers across industry verticals and geographies that best qualify for renewal, retention, upsell and cross-sell programs by way of account planning and customer management through Salesorce.
- Provide support and strategic insight for the annual Corporate deal renewal and negotiations
- Lead quarterly business reviews for agency/customer base business.
- Track and monitor the progress of agency/client commitments and propose course correcting measures as required to execute and deliver against business objectives.
- Through the use of data & analytics, better understand and support customer needs, drive value improvement, and increase multi-platform and Video adoption across existing lines of business
- Develop and maintain knowledge of customer, competitor, and market trends. Stays up-to-date with industry best practices and standards through events, seminars, industry publications and newsletters- Communicating the information to the sales teams to maximize sales opportunities and promote growth and development.
- Conduct internal reviews on sales strategies and weigh them against results in order to identify areas of improvement & growth and subsequently relay this information to senior sales management for consideration and approval.
Collaboration and Communication:
- Work cross-functionally with Advanced Advertising Solutions, Sports, Elevate and other platform experts to create effective customer programs and deliver revenue targets across RSM platforms.
- Interface with Sales Leadership and provide weekly reporting/forecasting through Anaplan and Salesforce.
- Monitor and improve sales targets, deal and business revenues and strategies, summarizing and presenting action plans, incorporating feedback and learnings from sales results and analytics.
- Manage and establish relationships with external stakeholders to develop and support sales strategies to drive growth across customer base.
- You will also be required to perform other duties delegated by the Director of Agency & RSM Salesand the Vice President of Sales relative to our people and our business.
What you bring:
- People management and leadership.
- Passion for driving inclusion.
- Experience in both TV and Digital advertising sales.
- Demonstrates a solid understanding and command in the application of advanced products/solutions and how they drive business outcomes for media campaigns.
- Experience with analytics and working with large datasets with ability to derive and present valuable insights.
- Customer first approach and experience in customer development.
- Strategy, Planning & Forecasting - experience with customer base forecasting and new product adoption.
- Sales Operations & Marketing - working with cross-functional teams that are focussed on customer experience or customer support.
- Proven ability to lead, grow and develop a team of professionals.
- Required experience in managing business-to-business and client relationships.
- Strategic thinker with a deep understanding of business drivers, sales process, and KPIs.
- Experience working in Sales Leadership or Sales Operations.
- Experience working with senior leadership team and cross-functional support units.
- Dynamic presentation skills and organizational strengths.
- Ability to analyze results and develop insights that lead to actionable recommendations.
- Proven analytical, sales reporting evaluation and problem-solving skills.
- Strong communications (written & oral) and interpersonal skills.
- Strong time management capabilities, with the ability to perform multiple tasks and objectives.
- Strong sense of initiative and a self-starter who can work equally well in groups or on their own.
- Results oriented, flexible and willing to work in a multi-task and dynamic work environment.
- Comfort with ambiguity.
- Strong attention to detail.
- Ability to build strong relationships across business groups and various key stakeholders.
- Advanced skills in Excel and PowerPoint.
We believe in investing in our people and helping them reach their potential as valuable members of our team. As part of our team, you'll have access to a wide range of incredible resources, growth opportunities, discounts, and perks, including:
- Competitive salary & annual bonus.
- Competitive & flexible health and dental benefits, pension plan, RRSP, TFSA, and Stock matching programs.
- Discounts: Enjoy up to 50% off Rogers Services and Blue Jays Tickets, 25% off TSC items, and a 20% discount on all wireless accessories sold in Rogers stores.
- Paid time off for volunteering.
- Company matching contributions to charities you support.
Growth & Development Opportunities:
- My Path: self-driven career development program.
- Rogers First: priority in applying to internal roles of interest.
Wellness Programs:
- Homewood employee & family assistance program.
- Cognitive Behavioural Therapy (CBT) & Virtual therapy sessions.
- Low or no-cost fitness membership with access to virtual classes.
Our commitment to the environment and diversity:
- Work for an organization committed to environmental protection.
- Strong commitment to diversity and inclusion with employee resource groups supporting equity-deserving groups including groups representing People of Colour, 2SLGBTQIA+, Indigenous Peoples, Persons with Disabilities and Women. We all bring something different, and we know what makes us different makes us great.
Shift: Day
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Sales & Media
Requisition ID: 311983
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us For any questions, please visit the Recruitment Process FAQ .
Successful candidates will be required to complete a background check as part of the hiring process.
Posting Notes:Rogers Sports & Media
Location:
Toronto, ON, CA
Being a Rogers team member comes with some great perks & benefits including:
• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs
*available for full-time and part-time permanent employees, some restrictions apply
Looking for career guidance and inspiration?
Catch up on the latest episodes of For the Love of Work podcast with Dr. Sonia Kang.
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