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Sr Product Mgr, Personalization
4 months ago
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.
Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About the Team:
You would be joining the Recommendations Team focusing on eBay’s vision to become the best global marketplace through a tech-led reimagination of the company. We’re on a mission to become every buyer’s personal shopper, and every seller’s best promoter. Our superpowers? A global inventory of 1.5 billion uniquely listed items that can’t be found anywhere else, and an extraordinary machine learning and AI team with a track record of innovation. Personalized browsing experiences will inspire people to explore the unique treasures that eBay has to offer. Most importantly, you will help millions of sellers and small businesses connect with their perfect shoppers, creating economic opportunities and communities that wouldn’t be possible otherwise. Through recommendations, our team has powered over $1bn of new business over the last few years, and we’re not stopping there.
About the Opportunity:
As a Sr Product Manager in the Recommendations team at eBay, you will bring your product, technical, and cross organizational alignment skills to develop a detailed, cohesive roadmap that will provide a seamless, consistent, personalized experience to all eBay shoppers. You will work with various teams to drive a roadmap that reimagines onboarding as well as the behind the scenes model adaptations to learn about the user’s in session needs quickly and serve them the most relevant, contextual recommendations. You will work closely with all partners across the business within a fast moving, goal-oriented culture (business partners, customers, peer product managers, researchers, development teams, designers and other functions) to meet product goals and deliver a delightful customer experience You will also own the vision and roadmap for myEbay - a key driver of personalized recommendations and revenue, and the user's home for managing their preferences, activity, and settings. This role has great potential - you will own two major areas that are positioned to be a growth driver for eBay
What You Will Do:
Drive the vision, strategies and roadmap for e2e personalization at eBay and myEbay in the context of broader organizational and company strategies and goals
Build and maintain a product roadmap by applying strong technical reasoning and user empathy to condense many different partner needs into coherent, scalable back-end capabilities
Identify and prioritize significant personalization opportunities by working closely across partner teams to deeply understand user needs and behaviors, as well with other functions such as research, marketing, design; conducting your own market and competitor research as needed
Drive cross-functional collaboration with technical leaders, partner teams, and collaborators to deliver successful products and/or features
Exceptional communication skills with the ability to represent complex business or technical concepts with executive leadership
Serve as a Personalization and ML/AI domain expert to external teams and align perspectives within team, with partners, and with Product leadership
What You Will Bring:
7+ years in product management with at least 3 years in personalization, deep ML, and ML platforms and signals. Generative AI understanding is a plus
Track record of delivering best-in-class user experiences
Experience and comfortable working with multiple internal partners and driving alignment, execution across various teams
Comfort operating in global environments across cultures, locations, and time zones
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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at . We will make every effort to respond to your request for accommodation as soon as possible. View our to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.
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