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Dispatcher

4 months ago

Caledon East, Canada First Student Canada Full time
First for a reason

First Student is the largest school transportation provider in North America with more than a century of experience providing safe and reliable transportation. We work with 1,250 school districts in 39 states and 8 Canadian provinces carrying approximately five million students in 21,000 schools daily.

At First Student, our Dispatchers are a constant reflection of our companys commitment to safety and customer service. The Dispatcher is responsible for dispatching all buses, ensuring on-time performance of routes, and counseling drivers and monitors on front line.At First Student, we are proud to offer:Tremendous Career Advancement Opportunities due to a strong presence across North AmericaPositive and rewarding work environmentDispatcher Responsibilities:Oversees all routes and scheduling of busesCounsels and coaches drivers and monitorsHandles heavy phone and radio trafficTakes all scheduling and driver complaints, report to Operations Supervisor/Contract ManagerServes as primary communication liaison with major contracted customerMay handle charter reservations, billing, or driver payrollProvides solutions to drop-off and pick-up problemsHandle back-up driver duties or perform miscellaneous clerical duties as neededCompletes assignment of special projectsAssists with supervision of day-to-day operationsDispatcher Experience and Skills Required:3-5 years experienceHigh school diploma or equivalentBasic knowledge of radio dispatch equipmentExcellent communication and customer service skillsAbility to deliver under time constraints and deadlinesPrevious terminal operations, dispatch, or driver experienceComputer literateSubject to DOT drug testing and physical. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including marijuana, for any reason.First Students commitment to putting our customers first, dedication to safety, and an ambition to deliver dependable transportation makes for a working environment youll love. As a huge company with 120,000 staff and over 2.5 billion customers worldwide, youll also enjoy security, a brilliant future, and excellent training.Apply today to join our teamWe aspire to have a culture where all people are First. We strive to attract and retain a diverse workforce therefore all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. First is also committed to providing a drug-free workplace. For candidates applying to positions in San Francisco or Los Angeles California, First will consider for employment qualified applicants with criminal histories consistent with the requirements of the San Francisco Fair Chance Ordinance or Los Angeles Fair Chance Ordinance. First is an equal opportunity employer and by doing so we will sustain and promote an inclusive culture that supports future growth for all."