Developer, Performance

3 weeks ago

Ottawa, Canada Tecsys Inc. Full time

Having recognized the advantages of remote work, including employee morale, productivity, reduced commuting on employee wellbeing and the environment, we are proud to be a digital-first company. The technologies and programs in which we invested have provided a fantastic foundation to this end. Our digital-first work environment, together with our conveniently located offices and collaborative workspaces, provide our team with the freedom and flexibility to work in the way that makes our employees most productive.

About us

Tecsys is a fast-growing innovator offering supply chain solutions to industry leading healthcare systems, hospitals, and pharmacy businesses to distributors, retailers, and 3PLs. We work with industry leaders to transform their supply chains through technology. If you thrive on tackling difficult challenges with continuous learning opportunities and want to work in a respectful, comfortable, and dynamic work environment, then this could be a good fit for you

About the Role

Tecsys Inc. is seeking a motivated Developer to join our performance and scalability support team. The ideal candidate will have 2+ years of development experience, excellent troubleshooting skills, and some front-end development experience. As a Software Developer in a support role, you will be the bridge between our development team and end-users, ensuring that our applications are running smoothly and efficiently.

Responsibilities
  • Provide technical support to end-users by diagnosing and resolving issues.
  • Develop and maintain front-end code using HTML, CSS, JavaScript, and related technologies.
  • Collaborate with cross-functional teams to identify, troubleshoot, and resolve application and platform issues.
  • Create and update documentation related to troubleshooting processes.
  • Participate in code reviews and contribute to improving the overall code quality.
  • Assist in the testing and deployment of software updates.
  • Monitor application performance and implement optimizations as needed.
  • Communicate effectively with users and team members to understand issues and provide timely solutions.
  • Engage with customers to gather feedback and ensure their needs are being met.
  • Work closely with support teams to provide seamless assistance and improve customer satisfaction.
  • Thrive in a dynamic environment and enjoy learning new technologies and skills.

Requirements
  • Bachelor's degree in Computer Science, Software Engineering, or a related field.
  • 2+ years of development experience with a strong background in troubleshooting.
  • Some experience in front-end development with proficiency in HTML, CSS, and JavaScript.
  • Familiarity with front-end frameworks/libraries (e.g., React, Angular, Vue.js) is a plus.
  • Strong problem-solving skills and experience in a technical support role.
  • Proficiency in database management systems, including generic SQL knowledge.
  • Excellent communication skills and a customer-centric approach.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Attention to detail and a commitment to delivering high-quality work.
  • Enthusiasm for learning and staying up-to-date with emerging technologies and industry trends.
  • Adept in software integration and deployment tools.
  • Excellent problem-solving and analytical abilities.
  • Enthusiasm for learning and staying up-to-date with emerging technologies and industry trends.
  • Strong proficiency in both written and verbal English communication essential for effective correspondence with clients, suppliers, business partners, and colleagues beyond the province of Quebec.

At Tecsys, we value creativity, innovation, and teamwork. Our employees enjoy a supportive work environment, competitive compensation packages, and opportunities for career growth and advancement.

Tecsys is an equal opportunity employer. Accommodation is available for applicants selected for an interview.

NB: if you are applying to this position, you must be a Canadian Citizen or a Permanent Resident of Canada, OR, have a valid Canadian work permit.

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