Manager Home and Community Care

3 months ago

Halifax, Canada VON Canada Full time
Requisition Details:
Employment Status: Permanent, Full-time (1.0 FTE)
Program: Occupational Therapy, CAPABLE & Employee Support
Work Schedule: Days
Number of Hours Bi-weekly: 75
Location: This position is hybrid-remote; travel within the Province of Nova Scotia is required as needed This role will support two innovative programs: CAPABLE and the Employee Support Program. The Community Aging in Place, Advancing Better Living for Elders (or CAPABLE) program aims to enhance the functional mobility, independence, and safety of economically disadvantaged adults aged 65 and above who remain independent and in their own homes. Our Employee Support Program provides workplace safety training to nurses, CCAs, and other care workers who deliver home care services. This innovative program involves collaboration between occupational therapists, home care organizations, their occupational health and safety teams, and employees to assess needs, address concerns, and develop recommendations to prevent injuries and ensure smooth return-to-work transitions. Key Responsibilities:
  • Directs and monitors delivery of client care services and day to day functions and performance of front-line staff in their program area in accordance with current regulatory guidelines and VON policies, procedures and standards.
  • Assists staff to complete risk assessments, investigations of issues, injuries and reporting related to client or employee incidents.
  • Monitors performance related to funder expectations regularly and contributes to the development and implementation of quality improvement activities to achieve performance targets through monitoring of reported services.
  • Guides new employees through the orientation process and ensures all probationary reviews and retention interviews are completed.
  • Applies a working knowledge of the relevant collective agreements and application of local labour rules in daily decision-making activities.
  • Participates in budget preparation, financial performance management and measurement reports.
  • Participates in local, regional or national team or committees as required such as Quality Care and Service, Joint Occupational Health and Safety, Accreditation, Recruitment and Retention.
  • In collaboration with internal stakeholders, develops team procedures and guidelines to ensure best practices are met in the completion of all tasks or programs.
  • Builds and sustains strategic relationships with current, new and prospective VON partners, and community organizations.
  • Receives and documents all employee, family and client complaints or issues related to service delivery; engages other VON managers in resolving the issue or complaint and escalates, if required, to the appropriate Director.
  • Ensures occupational health and safety policies, programs and activities are performed by staff, in compliance with VON's health and safety policies and guidelines and the Occupational Health and Safety Act.
  • Assesses and documents community needs and assists in developing business and funding proposals to meet emerging opportunities.
  • Provides support for department presentations and reports.
  • Completes reports for internal and external stakeholders conducting relevant analysis and ensuring timely submission.
  • Completes risk assessments, investigations of issues, incidents or injuries as required.
  • Facilitates front line staff development and growth using a team approach and working in concert with the practice leaders, educators, preceptors and clinical experts to facilitate excellent outcomes for quality care delivery, client service and provider safety, and service provider competence. This includes and is not limited to use of competency assessments, annual performance development plans, individual learning plans, referral to practice educators and on-going mentorship.
  • Provides service provider personnel with access to clinical advice, support and clinical reference resources.
  • Assists with the delivery of in-home care services, as required.
Common Leadership Responsibilities:
  • Promotes the strategy of VON and its role as an integrated community care provider to all stakeholders and staff.
  • Prioritizes and ensures alignment of emerging opportunities in the community with VON strategic plan.
  • Provides leadership in navigating the requirements and complexities of unionized and non-unionized environments.
  • Coaches, advises, motivates, and provides leadership to staff; creates a positive workplace for staff.
  • Promotes the LEAN team management approach to ensure a common paradigm of management and discipline of management practices.
  • Ensures there are mechanisms for all staff to come together to hear of organizational news and to provide feedback on what is working and what is not working.
  • Ensures the completion of performance development and learning plans for all staff.
  • Promotes common approaches to orientation, learning, motivating, recognizing and supporting staff when achieving organizational goals; such as meeting or exceeding KPIs, meeting or exceeding milestones.
  • Provides leadership and commitment to building client and family engagement and following Accreditation Canada Standards.
  • Provides leadership in the promotion of a safe and healthy workplace ensuring workplace conduct and activities are in accordance with the provincial Occupational Health and Safety Act and Regulations, that KPIs related to safety are regularly reviewed by management, that appropriate investigations occur when needed, and plans to address issues are created and acted upon.
  • Compliant with the VON Safety Management System, including all Safe Work Practices and Procedures.
  • Promotes work/life balance fostering professional excellence and personal fulfilment and health.
  • Promotes the use of technology-based systems for the capture, transformation and distribution of knowledge.
  • Abides by all confidentiality and protection of personal information policies, regulations and practices and ensures appropriate safeguards are in place in the Region.
External and Internal Relationships:
  • Regularly liaises/communicates proactively and constructively internally with various members of the home care and clinical management teams.
  • Develops effective internal relationships across departments to facilitate department objectives and responsibilities.
  • Interacts with Client Organizations such as Health Authorities, Ministries of Health and community health, social and service agencies.
Education, Designations and Experience:
  • Post-Secondary degree from an accredited Occupational Therapist Program.
  • Certified and Regulated Occupational Therapist
  • A minimum of 5 years' experience in functional area they are overseeing
  • A minimum of 2 years' experience managing others is preferred.
  • Experience in community work and working with community partners in a collaborative way
  • Experience engaging with municipal, provincial and national external groups in their field.
  • Experience in negotiation, conflict management, financial management and working with staff and volunteers
  • Experience working in a unionized environment is an asset.
Skill Requirements:
  • Excellent critical thinking, assessment and problem-solving skills.
  • Strong attention to detail.
  • Excellent verbal and written communication skills.
  • Proficient in using Microsoft Office software, including PowerPoint, Word, Excel, and Outlook.
  • Demonstrated ability to effectively structure daily work activities with minimal supervision.
  • High level of organizational and interpersonal skills.
  • Able to work under pressure in a fast-paced environment while balancing competing priorities.
  • Ability to exercise innovation and identifying opportunities by practicing LEAN principles and methodologies.
  • Strong public relations and networking skills.
  • Demonstrated skillsets in leadership, and team building.
  • Ability to accept and facilitate change.
Other:
  • Must have a personal vehicle or access to reliable transportation and possess both a current driver's license and proof of vehicle insurance, if applicable.
  • A current and original copy of a satisfactory Criminal Records Check
  • A Vulnerable Sector Search and/or a Child Abuse Registry Check may be required
  • Willingness to travel regularly during the day as well as periodically overnight(s) to support sites and attend meetings.
  • Ability to speak French is an asset in French Designated areas.
  • Available to work flexible hours.
Working conditions and physical demands: This role requires a detail-oriented approach in a dynamic environment, with physical activity including lifting, carrying (using proper techniques), bending, reaching, kneeling, and other movements that emphasize good body mechanics. Individuals in the role are required to walk, sit, stand, and climb stairs throughout the day, with some tasks requiring fine hand movements.

  • Care Planner and Community Liaison, Home Care

    3 months ago

    Halifax, Canada Right at Home Full time

    **CANADIAN RESIDENTS AND LOCAL TO THE AREA ONLY** You MUST live in Canada, live locally to the job opportunity, and be eligible to work in Canada. All out-of-country requests will be ignored. Are you looking for an opportunity to have a positive impact on the well-being of your community? Do you want to be able to give back to the community and help...

  • Care Planner and Community Liaison, Home Care

    4 months ago

    Halifax, Canada Right at Home Canada Full time

    Are you looking for an opportunity to have a positive impact on the well-being of your community? Do you want to be able to give back to the community and help families find the right care they need to support their loved ones? Are you a leader who would love to lead caregivers in a team environment? Are you an experienced **PSW, CCA, Licensed Nurse, Social...

  • Community Engagement, Junior Care Planner

    4 months ago

    Halifax, Canada Right at Home Canada Full time

    Are you looking for an opportunity to grow your career with a world class organization and develop new professional skills? Do you want to have a greater impact for families receiving care and lead caregivers in a team environment? Are you an experienced **PSW/CCA that drives with a professional work ethic, **integrity and desire to have a greater impact?...

  • Continuing Care Assistant

    4 months ago

    Halifax, Canada Home Instead Full time

    Looking to make a difference every time you work? Then Home Care might be just the career for you! HALIFAX, NS The team at Home Instead has one goal in mind - to provide the best experience for our professional caregivers by providing flexible schedules, opportunities to grow your career further and rewarding work by enhancing the lives of aging adults in...

  • Continuing Care Assistant

    3 months ago

    Halifax, Canada Home Instead Full time

    Looking to make a difference every time you work? Then Home Care might be just the career for you! HALIFAX, NS The team at Home Instead has one goal in mind - to provide the best experience for our professional caregivers by providing flexible schedules, opportunities to grow your career further and rewarding work by enhancing the lives of aging adults in...

  • Manager Home and Community Care

    3 months ago

    Halifax, Nova Scotia, Canada VON Canada Full time

    Requisition Details: Employment Status: Permanent, Full-time (1.0 FTE) Program: Occupational Therapy, CAPABLE & Employee SupportWork Schedule: DaysNumber of Hours Bi-weekly: 75Location: This position is hybrid-remote; travel within the Province of Nova Scotia is required as needed This role will support two innovative programs: CAPABLE and the Employee...

  • Communications and Brand Strategy Manager

    1 month ago

    Halifax, Nova Scotia, Canada All American Home Care, LLC Full time

    Position OverviewCompany: All American Home Care, LLCDepartment: Corporate CommunicationsWe are seeking a Communications and Brand Strategy Manager to join our dynamic Corporate Communications team. This role will be pivotal in overseeing the communication and branding initiatives, reporting directly to the Director of Corporate Communications.Key...

  • Manager Home and Community Care

    4 months ago

    Halifax, Canada VON Canada (Nova Scotia) Full time

    **Requisition Details**: Employment Status: Permanent, Full-time (1.0 FTE) Program: Occupational Therapy, CAPABLE & Employee Support Work Schedule: Days Number of Hours Bi-weekly: 75 Location: This position is hybrid-remote; travel within the Province of Nova Scotia is required as needed This role will support two innovative programs**:CAPABLE **and the...

  • Care Team Leader

    4 months ago

    Halifax, Canada Right at Home Full time

    **Job description**: Are you an experienced **PSW/CCA that drives with a professional work ethic, **integrity and commitment that you bring? Are you seeking a professional opportunity with an opportunity for medical benefits? Are you looking for an organization that recognizes the contribution you make to families in the community? Do you excel above the...

  • LPN - Home and Community Care

    4 weeks ago

    Halifax, Nova Scotia, Canada VON Canada Full time

    About the RoleVON Canada is seeking a skilled Licensed Practical Nurse to join our team in providing high-quality home care services to our clients. As a LPN, you will play a vital role in delivering patient-centered care and supporting our clients in their homes.Key ResponsibilitiesClient Care: Provide nursing care to clients in their homes, including...

  • Audit Manager

    2 weeks ago

    Halifax, Nova Scotia, Canada Da Home Care Full time

    About the RoleWe are seeking a highly skilled and experienced Audit Manager to join our team at Da Home Care. As a key member of our internal audit function, you will play a critical role in ensuring the effectiveness of our internal controls and risk management processes.Key ResponsibilitiesLead and manage the SOx compliance program, ensuring all aspects of...

  • Audit Manager

    2 weeks ago

    Halifax, Nova Scotia, Canada Da Home Care Full time

    About the RoleWe are seeking a highly skilled and experienced Audit Manager to join our team at Da Home Care. As a key member of our internal audit function, you will play a critical role in ensuring the effectiveness of our internal controls and risk management processes.Key ResponsibilitiesLead and manage the SOx compliance program, ensuring all aspects of...

  • Occupational Therapist Manager

    3 weeks ago

    Halifax, Nova Scotia, Canada VON Canada Full time

    Job Title: Occupational Therapist Manager - Home and Community CareJob Summary:VON Canada is seeking an experienced Occupational Therapist Manager to lead our Home and Community Care team. As a key member of our management team, you will be responsible for overseeing the delivery of occupational therapy services to clients in their homes and communities.Key...

  • Occupational Therapist Manager

    3 weeks ago

    Halifax, Nova Scotia, Canada VON Canada Full time

    Job Title: Occupational Therapist Manager - Home and Community CareJob Summary:VON Canada is seeking an experienced Occupational Therapist Manager to lead our Home and Community Care team. As a key member of our management team, you will be responsible for overseeing the delivery of occupational therapy services to clients in their homes and communities.Key...

  • Senior Communications Advisor

    3 weeks ago

    Halifax, Nova Scotia, Canada Da Home Care Full time

    About the RoleWe are seeking a highly skilled Senior Communications Advisor to join our team at Da Home Care. As a key member of our Communications department, you will play a critical role in shaping our internal communications strategy and ensuring that our employees are informed and engaged.Key ResponsibilitiesDevelop and execute a comprehensive internal...

  • Senior Communications Advisor

    3 weeks ago

    Halifax, Nova Scotia, Canada Da Home Care Full time

    About the RoleWe are seeking a highly skilled Senior Communications Advisor to join our team at Da Home Care. As a key member of our Communications department, you will play a critical role in shaping our internal communications strategy and ensuring that our employees are informed and engaged.Key ResponsibilitiesDevelop and execute a comprehensive internal...

  • Manager Audit Service Specialist

    3 weeks ago

    Halifax, Nova Scotia, Canada Da Home Care Full time

    About the RoleWe are seeking a highly skilled and experienced Manager Audit Service Specialist to join our Audit Services team at Da Home Care. As a key member of our team, you will play a critical role in ensuring the effectiveness and efficiency of our internal audit processes.Key ResponsibilitiesMaintain relationships with affiliate employees, stay...

  • Manager Audit Service Specialist

    3 weeks ago

    Halifax, Nova Scotia, Canada Da Home Care Full time

    About the RoleWe are seeking a highly skilled and experienced Manager Audit Service Specialist to join our Audit Services team at Da Home Care. As a key member of our team, you will play a critical role in ensuring the effectiveness and efficiency of our internal audit processes.Key ResponsibilitiesMaintain relationships with affiliate employees, stay...

  • Home Support Worker

    4 months ago

    Halifax, Canada Home Instead Full time

    Looking to make a difference every time you work? Then Home Care might be just the career for you! HALIFAX, NS The team at Home Instead has one goal in mind - to provide the best experience for our professional caregivers by providing flexible schedules, opportunities to grow your career further and rewarding work by enhancing the lives of aging adults in...

  • Home Support Worker

    4 months ago

    Halifax, Canada Home Instead Full time

    Looking to make a difference every time you work? Then Home Care might be just the career for you! HALIFAX, NS The team at Home Instead has one goal in mind - to provide the best experience for our professional caregivers by providing flexible schedules, opportunities to grow your career further and rewarding work by enhancing the lives of aging adults in...