Portfolio Resource Coordinator

4 weeks ago


Ottawa, Canada Paladin Security Full time
Under the direction of the Client Service Manager, this critical position is responsible for resource coordination and strategic scheduling, specific to the Client Service Manager (CSM) portfolio for our Kingston Branch. This position will work closely with Paladin's CSMs to proactively address resource needs, fill open shifts, and reduce overtime through strategic initiatives, while also supporting our security officers by processing online ticket submissions in an expedited and professional fashion.
Job Description:
  • Strategically identify open shifts / open lines and work with Paladin's Client Service group to ensure complete schedules to adhere to our contractual obligations
  • Forward existing schedules in Paladin scheduling software to ensure Paladin's Security Officers are fully aware of their ongoing schedule well in advance
  • Work within a dynamic team environment with multiple operational stakeholders including Site Supervisors, Security Officers, CSMs, Senior Management and our Operations Centre
  • Fill cancellations and openings in the daily schedule
  • Coordinate with specifically identified Client Service Managers to ensure their staffing needs are met and proactively addressed
  • Ongoing knowledge development of Paladin's contractual obligations for the assigned Portfolio(s). This will include site visits, ongoing training, and a close working relationship with the management group
  • Take on a large role in Paladin's deployment process
  • Ensure billing accuracy and compliance on a weekly basis
  • Work with Paladin's TEAM software to ensure accurate and timely scheduling, billing and payroll
Qualifications:
  • Proven ability to build and maintain strong working relationships both internally and externally
  • Strong leadership, organization and facilitation skills
  • Strategic Thinking
  • Excellent communication skills both written and verbal
  • Strong customer service and multi-tasking skills
  • Creative ability to foster new and innovative ways to perform and succeed
  • Ability to meet strict deadlines and flexibility in time allocation.
  • Proficiency in Computer Usage, with an ability to learn Paladin's Enterprise software
  • Experience in scheduling, administration or security supervision would be considered an asset
  • Be willing to work flexible hours

#IND27

Paladin Security: Making the World a Safer and Friendlier Place Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team, we want to meet you

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.



  • Ottawa, Canada Paladin Security Full time

    Portfolio Resource Coordinator Under the direction of the Client Service Manager, this critical position is responsible for resource coordination and strategic scheduling, specific to the Client Service Manager (CSM) portfolio for our Kingston Branch. This position will work closely with Paladin’s CSMs to proactively address resource needs, fill open...


  • Ottawa, Canada Paladin Security Full time

    Portfolio Resource Coordinator Under the direction of the Client Service Manager, this critical position is responsible for resource coordination and strategic scheduling, specific to the Client Service Manager (CSM) portfolio for our Kingston Branch. This position will work closely with Paladin’s CSMs to proactively address resource needs, fill open...


  • Ottawa, Canada Paladin Security Full time

    Portfolio Resource CoordinatorUnder the direction of the Client Service Manager, this critical position is responsible for resource coordination and strategic scheduling, specific to the Client Service Manager (CSM) portfolio for our Kingston Branch. This position will work closely with Paladin’s CSMs to proactively address resource needs, fill open...


  • Ottawa, Canada Paladin Security Full time

    Portfolio Resource CoordinatorUnder the direction of the Client Service Manager, this critical position is responsible for resource coordination and strategic scheduling, specific to the Client Service Manager (CSM) portfolio for the Ottawa Branch. This position will work closely with Paladin’s CSMs to proactively address resource needs, fill open shifts,...


  • Ottawa, Ontario, Canada Paladin Security Full time

    Under the direction of the Client Service Manager, this critical position is responsible for resource coordination and strategic scheduling, specific to the Client Service Manager (CSM) portfolio for our Kingston Branch. This position will work closely with Paladin's CSMs to proactively address resource needs, fill open shifts, and reduce overtime through...


  • Ottawa, Canada Paladin Security Full time

    OverviewPaladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well...


  • Ottawa, Canada Paladin Security Full time

    OverviewPaladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well...


  • Ottawa, Canada Paladin Security Full time

    Job Description: Strategically identify open shifts / open lines and work with Paladin’s Client Service group to ensure complete schedules to adhere to our contractual obligations Forward existing schedules in Paladin scheduling software to ensure Paladin’s Security Officers are fully aware of their ongoing schedule well in advance Work within a...


  • Ottawa, Canada InnVest Hotels-Ottawa Marriott Hotel Full time

    **HUMAN RESOURCES COORDINATOR** REPORTS TO: Director of Human Resources **THE COMPANY**: Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels. Our company culture is built on...


  • Ottawa, Canada Canadian Medical Protective Association Full time

    Job Information Questionnaire - **PORTFOLIO** ADMINISTRATOR** **CONTRIBUTING TO THE CMPA** - The CMPA’s Investment department manages a $6 billion portfolio deployed across traditional and alternative strategies including a significant allocation to private assets and hedge funds. The department also supports the Investment Committee in determining the...


  • Ottawa, Canada Claridge Homes Full time

    At Claridge Homes, we are dedicated to quality and craftsmanship without compromise. Established in 1986 and located in Ottawa, ON, we pride ourselves on providing a healthy, diverse, and balanced work environment. Working with a team of over 250 full-time employees, top contractors and professionals, we have grown to become Ottawa’s largest land developer...

  • Portfolio Manager

    2 months ago


    Ottawa, Canada CB Canada Full time

    Company DescriptionFounded in 1967, ADGA is a privately owned and operated Canadian company. We employ over 700 highly skilled team members who apply their knowledge and expertise in service delivery of advanced technology solutions for clients in the Defence, Security and Enterprise Computing markets across Canada. Celebrating over 50 years in business, we...

  • Portfolio Manager

    2 weeks ago


    Ottawa, Canada CB Canada Full time

    Company DescriptionFounded in 1967, ADGA is a privately owned and operated Canadian company. We employ over 700 highly skilled team members who apply their knowledge and expertise in service delivery of advanced technology solutions for clients in the Defence, Security and Enterprise Computing markets across Canada. Celebrating over 50 years in business, we...

  • Portfolio Manager

    2 months ago


    Ottawa, Canada Thales Full time

    Location: Ottawa, Canada In fast changing markets, customers worldwide rely on Thales. Thales is a business where brilliant people from all over the world come together to share ideas and inspire each other. In aerospace, transportation, defence, security and space, our architects design innovative solutions that make our tomorrow's possible. For decades,...


  • Ottawa, Canada Algonquin College Full time

    Department: Restoring Financial Sustainability Project (Duane McNair (Inherited)) Position Type: Fixed Term Administrative Salary Range: $46.39-$57.98-Hourly Scheduled Weekly Hours: 36.25 Anticipated Start Date: February 06, 2023 Length of Contract: Posting Information Posting Closing Date: January 24, 2023 Please note: jobs are posted until 12:01 am...


  • Ottawa, Canada Canadian Blood Services Full time

    Canadian Blood Services is looking for a **Coordinator, Volunteer Resources **to join our dynamic **Donor Relations & Collections ONN **team in **Ottawa, ON**. **Job category**: Donor recruitment, fundraising and sales **Job posting ID**: 3996 **Employment status**:Regular full-time **Classification**:PTS/MGT/IT B **Salary grade**:Grade 6 **Salary/Rate of...

  • Portfolio Assistant

    2 weeks ago


    Ottawa, Canada Canadian Medical Protective Association Full time

    **PORTFOLIO ASSISTANT** **CONTRIBUTING TO THE CMPA** The Investments department is responsible for optimizing the return on investment of the CMPA’s Reserve for Claims, within the parameters set out in the Statement of Investment Policies & Goals. The CMPA’s investment portfolio is a key component in supporting the CMPA’s long-term sustainability....

  • Portfolio Assistant

    2 weeks ago


    Ottawa, Canada Canadian Medical Protective Association Full time

    ■ **PORTFOLIO ASSISTANT** **CONTRIBUTING TO THE CMPA** The Investments department is responsible for optimizing the return on investment of the CMPA’s Reserve for Claims, within the parameters set out in the Statement of Investment Policies & Goals. The CMPA’s investment portfolio is a key component in supporting the CMPA’s long-term...

  • Resource Coordinator

    2 months ago


    Ottawa, Canada University of Ottawa Full time

    The University of Ottawa—A crossroads of cultures and ideas The University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroad of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of...

  • Resource Coordinator

    2 weeks ago


    Ottawa, Canada Service Coordination For Persons With Special Need Full time

    **Date posted**: June 2, 2024 **Title**: Resource Coordinator **Bilingualism**:Essential - Fluently bilingual in both official languages **Status**:Permanent Full Time **Closing Date**:June 14, 2024 **Salary Range**:Level 4 - Fluently bilingual in both official languages **Primary Focus**: Reporting directly to the Supervisor of Residential and...