24-046: Regional Support Supervisor

2 weeks ago

Edmonton, Canada Associated Ambulance & Services (Whitecourt) Ltd Full time

With over 40 years in Emergency Medical Services, Associated Ambulance is the 2nd largest service provider in the province. We provide ALS & BLS services to 24 locations across rural Alberta. We have exciting opportunities for Permanent & Temporary Full-time employment as well as offer casual employment status. If you are looking to jump-start or extend your career in EMS, please join our Associated Ambulance Team.

We Are Here For Life


We are currently seeking 1 (one) Regional Support Supervisors to be based out of our (1) Northwest region. Reporting to the Operations Manager, the Regional Support Supervisor will be accountable for the day to day resource management of all frontline employees, vehicles and systems to ensure the safe, effective, and professional delivery of EMS service in their dedicated regions.


This permanent position is scheduled to start June 1, 2024. The work schedule will be a four on, 3 off rotation for 2080 annual hours. Daily travel to the designated regions will be a requirement.


Job Duties

  • Managing and supervising the daily activities of assigned ACP's, PCP's and EMR's
  • Organzining, delegating and monitoring work processes in accordance with the Collective Bargaining Agreement(s) and Company Policies.
  • Making decisions and resolving operational dispatch and resource (equipment, vehicle and personnel) challenges and problems
  • Lead, motivate and mentor employees through continuous support, empowerment, and accountability
  • Monitor and evaluate operational systems and processes to ensure that safe, high quality and cost-effective service provision is maintained
  • Completion of and submission of required statistics and reports
  • Employee management through effective use of evaluation, coaching and progressive discipline techniques
  • Real-time scheduling to ensure availability of required resources
  • Incident investigations
  • Maintaining a safe and healthy work environment and workplace
  • Develop and maintain effective interagency/interdepartmental relationships and partnerships
  • Project work as assigned


Qualifications

  • Current, unrestricted registration with the Alberta College of Paramedics (ACoP)
  • Minimum 3-5 years expereince as a front line paramedicine practitioner, within a BLS or ALS system
  • Supervisory and/or leadership experience from the front lines will be considered an asset
  • Displays the fundamentals of our core values and "just" culture
  • Committed to being a positive role model and mentor
  • Demonstrated abilities to use the Microsoft Office™ software platform including Teams
  • Critical thinking capabilities
  • Knowledge of provincial regulations, collective bargaining agreements and company policies to make informed decisions
  • Exhibits the understanding and ability to use knowledge of provincial, regional and local Systems Status Managment and deployment matrix to make resource managment decisions
  • Ability to work collaboratively with minimal supervision
  • Must provide (VSC) Vulnerable Sector Check within last 3 months


Additional Perks

  • Fully comprehensive Health & Dental benefit package
  • Bountiful taxable spending account
  • Sick/Personal Days
  • RRSP-DPSP matching program


Application deadline will be and all applications must be received by this time. Only those applicants selected for an interview will be contacted. Resumes may be retained for other potential employment opportunities. Associated Ambulance is committed to diversity and equal opportunity and considers all qualified applicants for employment.





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