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Security Services Manager

2 months ago

Enfield, Canada Paladin Security Full time

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE

Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team, we want to meet you

Job Skills / Requirements

Security Services Manager

The Security Services Manager (SSM) oversees the day-to-day operational contracted security services at the high-profile site of Halifax Stanfield International Airport. This position works closely with the Halifax International Airport Authority (HIAA) Security Managers to achieve the objectives of the airport security program. The ideal candidate will be an engaging and motivated leader who is innovative and dedicated to delivering exceptional service.

Duties and Responsibilities

  • Liaison with Paladin contracted security personnel, HIAA Security Managers, Halifax Stanfield airport partners and stakeholders, and senior Paladin Management.
  • Ensuring operational excellence, effectiveness, and oversight of the Paladin contracted security services performance standards, and the airport security program.
  • Maintain a knowledge base of civil aviation legislation and changes that affect aviation and airport security.
  • Oversight and understanding of HIAA's security Information reporting system (SIRS), access control system (C*Cure), and key management system (Keystone), as well as co-ordinate and oversee security programs, such as: supply chain, stock control, prohibited items and iWATCH.
  • Management and oversight of the security services personnel, which consists of; Access Control & Patrol; Security Operations Centre, and Pass Control & Security Office, this includes coaching and corrective action recommendations to the Paladin Branch and HR Management.
  • Attend meetings and working groups.
  • Collaborating with the Aviation Security (AVSEC) Training Manager and HIAA Security Managers regarding airport security program requirements, such as the development of training modules, creating post orders, event management and emergency response procedures.

Qualifications

Experience: Security related experience as a security supervisor or security manager with knowledge of and experience with electronic security systems, e.g. access control, CCTV, intercoms, alarms. Aviation security experience is an asset, but not required.

Training: Must be able to successfully pass required internal training programs including the HIAA AVSEC Course, Assistance of Persons with Disabilities, The Stanfield Way workshop, Human Factors, Halifax Stanfield Airside Vehicle Operators Permit and any other courses required by the contract.

Clearance: Must be able to successfully obtain a Transportation Security Clearance and Transport Canada Secret Clearance (both clearances require a clear criminal background).

Communication skills: Strong problem solving and customer service skills including excellent verbal and written communication capabilities

Computer literacy: Minimum of intermediate-level competency with Windows-based computer systems and Microsoft Office (Outlook, Word, and Excel).

Education Requirements (Any)

  • Certificate Diploma or Bachelors Degree in Occupational Health and Safety (or related) field
  • First Aid/CPR

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs. We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Dental Insurance, Paid Vacation

This job reports to the Branch Manager
This is a Full-Time position
Number of Openings for this position: 1