Director of Community Services

1 month ago


Toronto ON, Canada GS1 Canada Full time

Director, Business Solutions
Department: IMS Services Leadership
Employment Type: Permanent - Full Time
This is your chance to make a positive impact on the industry landscape across Canada.
We’re looking for a strategic business solutions guru who knows what data is critical to drive the future of consumer engagement. The Senior Director of Business Solutions is a thought-leader who will conduct research and lead community forums and working groups to understand current and future industry needs, helm the development and execution of national digital strategies that elevate Canadian industries, and leverage GS1 standards to improve the lives of Canadians. This role is also a people leader, providing guidance, coaching, and mentoring to a team of senior solutions leads with their own portfolios.
If you are a driven people leader with experience combining strategy and strong business acumen with technology to deliver success through solutions and have a strong passion for making a positive impact on the lives of Canadians, we’d love to meet you.
Lead and execute GS1 Canada’s business solutions strategies, collaborating as a business owner cross-functionally on required global standards, product and service roadmaps, solution pricing, go-to-market plans and campaigns, and project definitions
• Act as GS1 Canada’s subject matter expert on our business solutions, showing thought leadership in areas such as: master data, product listings, sustainability reporting and ESG, product marketing, digital commerce, and other retail, healthcare, or foodservice processes that can benefit from the use of GS1 standards and solutions
• Be the ‘voice of the customer’ within the organization, ensuring business decisions are based on what is best for industry, balancing short-term opportunities with long-term goals
• Provide thought leadership as you facilitate industry meetings, conduct one-on-one interviews, and attend appropriate industry events to keep current on local market trends, new business opportunities, and global best practices, while collecting industry requirements to enhance assigned offerings and strategies
• Through your team, establish partnerships with a variety of third-party service providers to level-up assigned business solutions and add significant value to industry
• Work with your team to set KPIs, track metrics, manage P&L, conduct monthly and quarterly business reviews, and provide appropriate updates to staff, executives, and key stakeholders on the performance of assigned business solutions
5+ years managing or directing retail software solutions
• Bachelor’s degree in business, an MBA, or a combination of relevant education backed by industry experience A superpower for translating data into meaningful insights to help assess and solve business issues, identify gaps, and address areas of opportunity for GS1 Canada and the industries we serve
• Business fluency and strong storytelling that empowers you to lead and influence a wide variety of stakeholders at all levels within the industries we serve
• A sixth sense for uncovering and identifying what is needed to optimize clinical and business outcomes
Solid experience in a line of business leadership, product management leadership, or general management within a retail technology services company
• A knack for connecting the dots between business needs, data insights, and technical capabilities to create new and wonderful business solutions that ultimately make a difference in the lives of Canadians
• Experience and passion for leading and coaching a senior level team to achieve business objectives with excellence
Solid experience in a line of business leadership, product management leadership, or general management within a retail technology services company
• A knack for connecting the dots between business needs, data insights, and technical capabilities to create new and wonderful business solutions that ultimately make a difference in the lives of Canadians
• Experience and passion for leading and coaching a senior level team to achieve business objectives with excellence
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