Account Coordinator
4 weeks ago
Giftagram seeks a driven, organized, and passionate Account Coordinator to join our Team. The ideal candidate would bring a customer-obsessed mindset to drive customer satisfaction and retention and a desire to build their business development, sales, and account management skill set. As an Account Coordinator, you will work closely with the Account Management and Business Operations teams to help ensure Giftagram's products and services consistently exceed customer expectations.What You'll DoCustomer Onboarding: Facilitate the smooth onboarding of new customers by providing them with product training, assisting with account setup, and ensuring they have all the necessary resources to get started.Product Knowledge: Develop a deep understanding of Giftagram’s products and services to guide customers and answer their questions accurately and effectively.Customer Support: Help resolve customer challenges, monitor the health of customer accounts, identify red flags, and proactively mitigate churn risks.Customer Experience: Work closely with the Account Management Team to help customers recognize value by supporting order fulfillment, reporting, ensuring positive and proactive communications, and supporting customer leads.Problem-Solving: The ability to analyze customer issues, identify root causes, and develop solutions.Growth Initiatives: Support account management, speaking with customers, helping to manage routine renewal flows, coordinating meetings, and executive business review meetings. Will help pull customer usage data and prep customer presentations.QualificationsExtreme ownership mentality Excellent communication and interpersonal skillsExperience maintaining customer relationships Excellent organizational skills in managing multiple customer accountsAbility to work in a fast-paced startup environment Experience working with Google Suite, Hubspot, and Zendesk is considered an assetQuick learner and are excited to take on challenging new projectsComfortable with data organization and analysis; prior experience working with spreadsheets is an assetAbout GiftagramGiftagram is reinventing the timeless art of gifting. We build and manage gifting programs that make it easy to appreciate, reward and inspire loyalty for customers and employees. Our GiftCenter platform helps companies scale gifting. Giftagram customers have access to a best-in-class curated marketplace of gifts. Relationships are at the core of our business, and we are fanatic about creating an environment of success for all of our client partners, gift vendors and employees.
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Account Coordinator
1 month ago
Toronto, ON, Canada Cari Full timeBlendis a premier AI services provider, committed to co-creating meaningful impact for its clients through the power of data science, AI, technology, and people. With a mission to fuel bold visions, Blend tackles significant challenges by seamlessly aligning human expertise with artificial intelligence. The company is dedicated to unlocking value and...
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Account Coordinator
2 weeks ago
Toronto, ON, Canada Giftagram Full timeGiftagram seeks a driven, organized, and passionate Account Coordinator to join our Team. The ideal candidate would bring a customer-obsessed mindset to drive customer satisfaction and retention and a desire to build their business development, sales, and account management skill set. As an Account Coordinator, you will work closely with the Account...
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Account Coordinator
4 weeks ago
Toronto, ON, Canada Giftagram Full timeGiftagram seeks a driven, organized, and passionate Account Coordinator to join our Team. The ideal candidate would bring a customer-obsessed mindset to drive customer satisfaction and retention and a desire to build their business development, sales, and account management skill set. As an Account Coordinator, you will work closely with the Account...
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Account Coordinator
3 weeks ago
Toronto, ON, Canada Giftagram Full timeGiftagram seeks a driven, organized, and passionate Account Coordinator to join our Team. The ideal candidate would bring a customer-obsessed mindset to drive customer satisfaction and retention and a desire to build their business development, sales, and account management skill set. As an Account Coordinator, you will work closely with the Account...
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Account Coordinator
2 months ago
Toronto, ON, Canada Giftagram Full timeGiftagram is looking for a driven, organized, and passionate Account Coordinator to join our Team. We are seeking someone who has a customer-obsessed mindset to support customer satisfaction, successful product use, and customer retention. As Account Coordinator, you will work collaboratively with the Customer Team to understand customer success criteria,...
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Account Coordinator
6 days ago
Toronto, ON, Canada Mosaic North America Full timeMosaic North America is a full-service marketing agency that delivers successful brand experiences for various high profile clients directly to the people who buy them. Ad Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team! The Account Coordinator works collaboratively with an...
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Account Coordinator
3 days ago
Toronto, ON, Canada Mosaic North America Full timeMosaic North America is a full-service marketing agency that delivers successful brand experiences for various high profile clients directly to the people who buy them. Ad Age recently included us in their Best Places to Work in Marketing and Media list, and we are about to expand our team! The Account Coordinator works collaboratively with an...
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Account Coordinator
1 month ago
Toronto, ON, Canada TopHat HR Full timeAbout Us:Tophat HR is a boutique consulting firm- We are an expert in tailored and comprehensive human resources consulting & management services.About The Role and our Client: As an Account Coordinator, you'll be instrumental in nurturing and strengthening our client relationships. We're seeking someone with a knack for sales, adept at communication,...
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Account Coordinator
1 month ago
Toronto, ON, Canada TopHat HR Full timeAbout Us:Tophat HR is a boutique consulting firm- We are an expert in tailored and comprehensive human resources consulting & management services.About The Role and our Client: As an Account Coordinator, you'll be instrumental in nurturing and strengthening our client relationships. We're seeking someone with a knack for sales, adept at communication,...
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Accounting Coordinator
2 weeks ago
Toronto, Canada MCW Group of Companies Full timeSince 1964 the MCW Group has built a solid reputation for the delivery of Professional Consulting Engineering Services, Energy Management Services, and Engineering Development Services. The systems designed by the MCW Group of Companies are built to deliver energy effectively in the form of lighting, heating and cooling, as well as information in the form of...
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Accounting Coordinator
4 days ago
Toronto, Canada MCW Group of Companies Full timeSince 1964 the MCW Group has built a solid reputation for the delivery of Professional Consulting Engineering Services, Energy Management Services, and Engineering Development Services. The systems designed by the MCW Group of Companies are built to deliver energy effectively in the form of lighting, heating and cooling, as well as information in the form of...
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Account Coordinator
3 weeks ago
Toronto, Canada Dentsu Media Full time**Company Description** We are Dentsu. We innovate the way brands are built. That means we do things differently so they’re better than before. In this way, we make our clients’ most important marketing assets—their brands—win in a changing world. Dentsu is Innovating the Way Brands Are Built for its clients through its best-in-class expertise and...
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Account Coordinator
2 months ago
Toronto, Canada Viral Nation Inc. Full timeWhile we continuously exceed our goals, we need your help - our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar! **About the Role**: **Account Coordinators** support the account service team. This role collaborates with teams across the agency to tell stories, pursue the best ROI and...
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Account Coordinator
3 weeks ago
Toronto, Canada Dentsu Media Full timeCompany Description We are Dentsu. We innovate the way brands are built. That means we do things differently so they’re better than before. In this way, we make our clients’ most important marketing assets—their brands—win in a changing world. Dentsu is Innovating the Way Brands Are Built for its clients through its best-in-class expertise and...
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Accounting Coordinator
5 days ago
Toronto, Ontario, Canada MCW Group of Companies Full timeSince 1964 the MCW Group has built a solid reputation for the delivery of Professional Consulting Engineering Services, Energy Management Services, and Engineering Development Services. The systems designed by the MCW Group of Companies are built to deliver energy effectively in the form of lighting, heating and cooling, as well as information in the form of...
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Account Coordinator
3 weeks ago
Toronto, Canada Carat Full timeCompany Description Our mission is to _Drive Business Performance. _We use data to create personalized and connected experiences that deliver transformative business outcomes. Our role is to ensure our clients meet their quantifiable business goals every day, consistently, in every market. We are entirely focused on delivering better business results...
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Account Coordinator
1 month ago
Toronto, Canada Blend360 Full timeJob DescriptionBlend360 is seeking an energetic and passionate Account Coordinator to join our team. The Account Coordinator will be responsible for supporting account management activities inclusive of managing business development administrative tasks and providing support to senior client leaders and/or account managers overseeing larger The role...
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Account Coordinator
3 weeks ago
Toronto, Canada Blend360 Full timeJob DescriptionBlend360 is seeking an energetic and passionate Account Coordinator to join our team. The Account Coordinator will be responsible for supporting account management activities inclusive of managing business development administrative tasks and providing support to senior client leaders and/or account managers overseeing larger The role...
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Account Coordinator
1 month ago
Toronto, ON, Canada TopHat HR Full timeAbout Us: Tophat HR is a boutique consulting firm- We are an expert in tailored and comprehensive human resources consulting & management services. About The Role and our Client: As an Account Coordinator, you'll be instrumental in nurturing and strengthening our client relationships. We're seeking someone with a knack for sales, adept at...
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Account Coordinator
2 months ago
Toronto, Canada Viral Nation Inc. Full timeWhile we continuously exceed our goals, we need your help - our success is only as great as our people. Strong performance leads to high expectations, and we must keep raising the bar! The Account Coordinators support the account service team. This role collaborates with teams across the agency to tell stories, pursue the best ROI and drive exciting content...
