Bilingual Assistant Sales Manager

3 weeks ago

Edmonton AB, Canada Pernod Ricard España SA Full time

Temporary Assistant Manager, Hospitality & Sales page is loaded Temporary Assistant Manager, Hospitality & Sales
Apply locations Rutherford, CA time type Full time posted on Posted 30+ Days Ago job requisition id JR-039712 This is a temporary appointment for approximately six months to perform the duties and responsibilities of an individual on leave with a possibility of an extension depending on business needs. The Assistant Manager, Hospitality & Sales will lead the Mumm Napa Visitor Center team to achieve excellence in guest experiences by overseeing and executing brand and wine education, sales, and hospitality training. They will also integrate new experiences and evolve existing experiences by setting hospitality standards and expectations based on industry trends and guest feedback. 
Scheduling & Payroll Processing
Prepare full-time hourly timecards for payroll processing through time-keeping system. Coordinate changes with Human Resources to help ensure that time-sensitive deadlines are met for accurate and timely staff compensation.
Coordinate with third party for part-time agency staff payment; Visitor Center Management
In conjunction with the Manager, lead and direct the activities of the Visitor Center team to achieve Hospitality/Direct Business priorities: brand experience, consumer acquisition, club conversion, profit generation, and customer satisfaction.
Oversee all experiences, ensuring we are delivering the highest level of service for the VC patio & tasting room, Oak Terrace, and Vineyard Green, to consumers and trade visitors alike.
Oversee and execute staff training and education on Mumm Napa’s brand story & pillars as well as wine knowledge to provide consumers with a consistent, memorable, and rich wine education experience.
In conjunction with the Manager and Marketing Team, plan for, launch and assess new consumer experiences and update current experiences.
In conjunction with the Manager, create a progression plan to elevate all hospitality team members to a level at which they are confident interacting and hosting VIPs.
Evaluate Visitor Center sales performance to goal, including tracking and analysis of variance and projecting forecasts.
Personnel Management:
Address and appraise performance, identifying development opportunities.
Leads team to meet or exceed sales goals based on annual budget, communicating daily sales goals and results.
Communicate with staff, providing ongoing feedback to ensure they operate according to standards for professionalism, customer service, sales expectations and that company policies and procedures are followed.
Develop ongoing incentive programs for direct sales team
Develop and participate in ongoing training

Nature & Scope: Position works under the direction of the VC Manager. Bachelor’s degree or equivalent in experience and training preferred. College-level marketing courses, wine courses or other relevant training, a plus.
1-2 years Tasting Room Management experience, including inventory and people-management, required, preferably at a high-volume tasting room
~Excellent sales acumen
Bilingual, English-any other language, a plus
Budgeting and sales forecasting/analysis experience preferred
Proficient in MS Office programs, including excel
Proven ability to effectively train and manage staff
Weekends and holidays are required.

General Office: Work is performed in a typical office environment. Normal visual, hearing and language acuity required for correspondence and computer usage.
These figures represent what we reasonably expect to pay for this position, but the actual compensation offered will depend upon numerous job-related factors, including but not limited to candidate qualifications, skills, experience, education, location, and alignment with market data. 2 worldwide producer of wines and spirits with consolidated sales of €8,448 million in FY20.
Pernod Ricard, which owns 16 of the Top 100 Spirits Brands, holds one of the most prestigious and comprehensive brand portfolios in the industry, including: Absolut Vodka, Ricard pastis, Ballantine’s, Chivas Regal, Royal Salute, and The Glenlivet Scotch whiskies, Jameson Irish whiskey, Martell cognac, Havana Club rum, Beefeater gin, Malibu liqueur, Mumm and Perrier-Jouët champagnes, as well Jacob’s Creek, Brancott Estate, Campo Viejo, and Kenwood wines.
Pernod Ricard’s brands are distributed across 160+ markets and by its own salesforce in 73 markets. The Group remains true to its three founding values: entrepreneurial spirit, mutual trust, and a strong sense of ethics, as illustrated by the 2030 Sustainability and Responsibility roadmap supporting the United Nations Sustainable Development Goals (SDGs), “Good times from a good place.”

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