Customer Service Representative

4 weeks ago

Pickering ON, Canada Autolux Ltd Rapid City Transport Full time
Position: Customer Service Representative-Outsourcing
Type: Full Time - Permanent

Location: 970 Brock Rd, Pickering

Why work at RCT?

Opportunity to support the vulnerable sector and make a difference in someone's life
Work in an inclusive culture, with a supportive and diverse team and have access to management who really care
Growth opportunities within department.
Participate in performance reviews, recognition programs, service awards, office events and other celebrations

Position Responsibilities:

Receive and dispatch orders in a timely manner

Prioritize messages and calls according to urgency and importance
Maintain a comprehensive record of communication
Enter data in computer software and maintain logs and records as requested
Address problems and requests by transmitting information or providing solutions
Monitor the route and status of drivers/vehicles to coordinate and prioritize their schedule
Provide drivers information regarding orders, traffic obstacles and other requirements
Outsourcing of services in the most effective manner to meet daily requirements
Communicate with drivers to remind of proper vehicle conditions and defensive driving
Initiate action to improve performance
Coordinate with internal departments as required

Position Qualifications:

High school diploma or equivalent (GED)
Minimum of 1-3 years dispatching experience considered an asset
Excellent verbal and written communication skills
Excellent computer skills (comfortable attaching documents, working with multiple screens and multiple tabs)
High ability to pleasantly and professionally converse with individuals on the phone, transfer information accurately into company software and maintain high accuracy.
Flexible to work 42.5 hours a week between the hours of 9:00am to 6:00pm Monday-Friday (Shift 1) and 12:00pm-9:00pm Monday-Friday (Shift 2).

Rapid City Transportation o/b Autolux Ltd. has been specializing in medical transportation logistics services for over 20 years, supporting all of Ontario offering door-to-door concierge style transportation for individuals requiring special care - before, during and after their transfers.

We are looking for great people to join our amazing team of over 300 employees and add to our exciting environment, based out of Pickering, Ontario.

If this sounds like you, we welcome you to apply

Thank you for your application. Only candidates selected for interview will be contacted.

Rapid City Transportation o/b Autolux Ltd. is committed to accessible employment practices which are compliant under AODA and support equal opportunity. If you require any accommodation throughout the recruitment process, please advise Human Resources. All personal information is collected and stored under the authority of PIPEDA.

Indeed Tag: INDAM

  • Customer Service Representative

    4 months ago

    Pickering, Canada Sue Atkinson Insurance Agency Ltd. Full time

    **Customer Service Representative - Desjardins Insurance Agent Team Member**: Location: Pickering, ON Type: Full Time **Position Overview**: Our successful Desjardins Insurance Agency is seeking a qualified professional to join its winning team for the role of Customer Service Representative. We seek an energetic professional, interested in helping our...

  • Customer Service Representative

    6 days ago

    Pickering, Ontario, Canada Sue Atkinson Insurance Agency Ltd. Full time

    Customer Service RepresentativeAt Sue Atkinson Insurance Agency Ltd., we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who is passionate about delivering exceptional customer experiences and has a strong desire to grow their career in the insurance...

  • Customer Service Representative

    6 days ago

    Pickering, Ontario, Canada Sue Atkinson Insurance Agency Ltd. Full time

    Customer Service RepresentativeAt Sue Atkinson Insurance Agency Ltd., we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This role is ideal for someone who is passionate about delivering exceptional customer experiences and has a strong desire to grow their career in the insurance...

  • Customer Service Representative

    4 months ago

    Pickering, Canada Sue Atkinson Insurance Agency Ltd. Full time

      Customer Service Representative - Desjardins Insurance Agent Team Member Location: Pickering, ONType: Full TimePosition Overview:Our successful Desjardins Insurance Agency is seeking a qualified professional to join its winning team for the role of Customer Service Representative. We seek an energetic professional, interested in helping our business...

  • Customer Service Representative

    1 month ago

    Pickering, Canada Randstad Canada Full time

    Dive into the world of exceptional customer service as a Customer Service Representative at a leading distributor of access products in the heart of Pickering, Ontario. Join a vibrant team committed to providing a seamless experience for our valued clients.Position: Customer Service RepresentativeShift: Monday to Friday, 8 am to 4 pm with a 30-minute...

  • Customer Service Representative

    1 month ago

    Pickering, Canada Randstad Canada Remote Work Freelance Full time

    Dive into the world of exceptional customer service as a Customer Service Representative at a leading distributor of access products in the heart of Pickering, Ontario. Join a vibrant team committed to providing a seamless experience for our valued clients.Position: Customer Service RepresentativeShift: Monday to Friday, 8 am to 4 pm with a 30-minute...

  • Customer Service Representative

    6 hours ago

    Pickering, Ontario, Canada Sue Atkinson Insurance Agency Ltd. Full time

    Customer Service RepresentativeAt Sue Atkinson Insurance Agency Ltd., we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an exciting opportunity to work in a fast-paced environment and contribute to the growth and success of our insurance agency.Key Responsibilities:Contact leads...

  • Customer Service Representative

    23 hours ago

    Pickering, Ontario, Canada Sue Atkinson Insurance Agency Ltd. Full time

    Customer Service RepresentativeAt Sue Atkinson Insurance Agency Ltd., we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. This is an exciting opportunity to work in a fast-paced environment and contribute to the growth and success of our insurance agency.Key Responsibilities:Contact leads...

  • Customer Service Representative

    5 hours ago

    Pickering, Ontario, Canada CB Canada Full time

    Customer Service and Sales Representative Job PurposeAt CB Canada, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our sales team, you will be responsible for attracting and serving customers by providing product and service information through community...

  • Customer Service Representative

    1 hour ago

    Pickering, Ontario, Canada CB Canada Full time

    Customer Service and Sales Representative Job PurposeAt CB Canada, we are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Sales Representative. As a key member of our sales team, you will be responsible for attracting and serving customers by providing product and service information through community...

  • Customer Service Representative

    4 weeks ago

    Pickering, Ontario, Canada Autolux Ltd Rapid City Transport Full time

    Join our team as a Jr. Customer Service Representative at RCTDepartment: Customer Service DepartmentType: Full Time - PermanentAt RCT, we are dedicated to providing exceptional service to those in need. As a Junior Customer Service Representative, you will have the opportunity to make a difference in people's lives and contribute to our inclusive and...

  • Customer Service Representative

    3 months ago

    Pickering, Canada GFL Environmental Full time

    GFL Environmental is looking for a Customer Service Representative to be based out of Pickering, ON. The Customer Service Representative will assist in selling and promoting GFL’s solid services to businesses and industrial establishments by placing outgoing calls and handling incoming customer calls and questions in a professional, courteous manner....

  • Customer Service Representative

    7 days ago

    Pickering, Ontario, Canada goeasy Full time

    {"title": "Outbound Customer Support Representative", "description": "About the RoleWe are seeking a highly skilled and customer-focused Outbound Customer Support Representative to join our team at goeasy Ltd. As a key member of our LendCare subsidiary, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key...

  • Customer Service Representative

    6 days ago

    Pickering, Ontario, Canada goeasy Full time

    {"title": "Outbound Customer Support Representative", "description": "About the RoleWe are seeking a highly skilled and customer-focused Outbound Customer Support Representative to join our team at goeasy Ltd. As a key member of our LendCare subsidiary, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key...

  • Customer Service Representative

    7 days ago

    Pickering, Ontario, Canada goeasy Full time

    {"title": "Outbound Customer Support Representative", "description": "About the RoleWe are seeking a highly skilled and customer-focused Outbound Customer Support Representative to join our team at goeasy Ltd. As a key member of our LendCare subsidiary, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key...

  • Customer Service Representative

    6 days ago

    Pickering, Ontario, Canada goeasy Full time

    {"title": "Outbound Customer Support Representative", "description": "About the RoleWe are seeking a highly skilled and customer-focused Outbound Customer Support Representative to join our team at goeasy Ltd. As a key member of our LendCare subsidiary, you will play a vital role in delivering exceptional customer experiences and driving business growth.Key...

  • Customer Service Representative

    2 hours ago

    Pickering, Ontario, Canada goeasy Ltd. Full time

    About the RoleWe are seeking a highly skilled Customer Service Representative to join our team at goeasy Ltd. as a Partner Support Representative. In this role, you will be responsible for delivering exceptional service to our Lendcare partners across Canada.Key ResponsibilitiesProvide top-notch customer service and ensure that our Partners receive the level...

  • Customer Service Representative

    6 days ago

    Pickering, Ontario, Canada Autolux Ltd. OA Rapid City Transportation Full time

    Rapid City Transportation o/b Autolux Ltd. is a leading provider of medical transportation logistics services in Ontario. We are seeking a skilled Customer Service Representative to join our team of over 300 employees based in Pickering, Ontario. As a Customer Service Representative, you will play a critical role in supporting our clients and drivers,...

  • Customer Service Representative

    6 days ago

    Pickering, Ontario, Canada Autolux Ltd. OA Rapid City Transportation Full time

    Rapid City Transportation o/b Autolux Ltd. is a leading provider of medical transportation logistics services in Ontario. We are seeking a skilled Customer Service Representative to join our team of over 300 employees based in Pickering, Ontario. As a Customer Service Representative, you will play a critical role in supporting our clients and drivers,...

  • Bilingual Customer Service Representative

    20 hours ago

    Pickering, Ontario, Canada goeasy Full time

    {"title": "Customer Service Representative", "description": "Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at LendCare, a subsidiary of goeasy Ltd. As a Customer Service Representative, you will be responsible for providing exceptional customer experiences through prompt...