Retail Store Operations Manager

4 weeks ago


Toronto ON, Canada JRoss Recruiters Full time

Develop innovative processes to enhance showroom success.
Implement and manage CRM systems for streamlined operations.
Oversee IT and utility management.
Maintain facility and liaise with landlords.
Foster a culture of collaboration and positivity.
General management of the showroom operations.
Manage pipeline and reporting.
Provide support across trade, contract, and consumer sales.
Coordinate site visits and showroom appointments.
Administration:
Manage payables and receivables.
Generate management reports.
Marketing:
Develop and execute transformative digital strategies.
Drive overall strategy in collaboration with sales.
Create and distribute compelling multimedia content.
Monitor and optimize marketing metrics.
Manage Google reviews and responses.
Oversee third-party SEO and social media partners.
Collaborate with the sales team on email campaigns.
Refine toolkits, collateral, and guerrilla marketing efforts.
Manage third-party freight partners.
Manage warehouse operations for continuous improvement.
Extensive experience in managing high-quality furniture or space solutions stores.
Proven leadership skills in driving initiatives and managing teams.
Track record of successful content strategies across various platforms.
Proficiency in Microsoft Office and relevant software.
Graphic design experience and CAD proficiency are advantageous.
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