Application support analyst DevOps

3 weeks ago

Montréal QC, Canada Sanimax Full time

Your professional transformation starts here
Do you dream of building a greener future as part of a company that values your skills and opinions? Are you looking for a flexible employer that will give you the opportunity to grow within the company?
The Application Support Analyst position supports and troubleshoots applications, typically working with both end users and developers. The application specialist job description includes helping troubleshoot issues, understanding the organization's business processes, analyzing systems, auditing or verifying data and testing and evaluating. Support and troubleshoot technical issues with business applications including Infor M3 Cloud Edition (M3), Zendesk, GuideTi and others;
Interact and help support M3 and related systems integrations;
Configuration management;
Systems analysis;
Travelling may be required to any of our North American facilities for projects and training purposes;
The percentage of travelling will vary upon the needs of different projects.
Occasional evening and weekend work to meet deadlines;
Dexterity of hands and fingers to operate a computer keyboard, mouse, and to handle other computer components;
Physically able to conduct and participate in training sessions, presentations, and meetings.
Bachelor’s degree in business or computer science, management information systems or equivalent work experience required.
1-3 years’ experience in an application support role, preferably with a cloud-based application focus;
Well-rounded functional knowledge of business processes such as but not limited to order to cash, purchase pay, etc.;
Hands on experience with M3 administration and configuration and 3rd party integrations in complex environments.
Give meaning to your career and help us make a difference: become a transformation champion
At Sanimax, we see strength in diversity, and we are proud to be an equal opportunity employer

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