Office Director

3 weeks ago

Ontario, Canada Harmony Roze, HR Services Full time

Client is aleading provider of professional services in transportation, engineering, mobility planning, and construction management for public agencies and private sector clients. Our staff includes registered civil and traffic professional engineers, certified transportation planners, certified road safety professionals, project/construction managers, and constructioninspectors.

  • Client-focused: They are collaborative and attentive to the unique needs and goals of each project.
  • Performance-Driven: They are problem solvers dedicated to transforming transportation infrastructure challenges into opportunities for innovation.
  • Community-Minded: They are vested in the work they do as stewards of public funds used to improve the communities they serve.
  • Socially Responsible: They give back to our communities by supporting various charitable organizations and causes.
  • Growth Oriented: They invest in programs to attract, retain, and develop employees so our companybecomes a long-term home for top talent.

Our goals and strategies promote a diverse and inclusive workforce that feels empowered to make a difference in the world. Our vision is to create healthy and sustainable communities both within and outside of our organization, where current and future generations can thrive.

Requirements:

Ideal Experience

  • Minimum of 15 years of diversified experience in civil engineering, with specific expertise in transportation infrastructure
  • Has led and delivered significant projects of scale through effective team and budget management.
  • Experienced in relevant facets of planning, design, and construction services for roads, highways, and bridges.
  • Strategic and growth-minded leadership
  • Demonstrated track record of positioning and scaling a business and team for growth. Ensures effective governance, at the project and business level.
  • Demonstrated track record of building strong relationships.
  • Ability to develop effective and trustworthy long-term relationships with clients, colleagues, and other stakeholders in the transportation industry. Ideally brings an established network locally, with relevant partners: DOT District offices, etc.
  • Strong written and verbal communication skills
  • Adept at leveraging communications skills both externally (business development, writing proposals, community engagements, stakeholder and partnership development, leading client presentations/meetings) and internally, to drive the development and engagement of strong teams.

Education

  • Bachelors degree required, with technical education in civil engineering or planning preferred but not required.
  • Professional registration is desired, with registration as a Professional Engineer preferred.

Marketing and Business Development

  • Develop the civil transportation vision and support business plans to drive the region's growth, leveraging a strong understanding of the local marketplace, competitive landscape, and opportunities.
  • Work closely with the Marketing Manager on the development and implementation of local marketing and growth strategies. Enforce the application of marketing best practices and ensure the office is actively working toward meeting business plan goals and objectives. Stay apprised of key/strategic opportunities for the office and ensure pursuit team compliance with client management, pre-positioning, go/no-go, and pursuit strategy best practices and company guidelines.
  • Represent the firm at client meetings, industry events, and other business functions. Develop relationships with local leaders from key teaming partner firms and take active leadership roles in professional organizations at the local level. Support office in developing strategic teaming partnerships and subsequent agreements.
  • Schedule periodic meetings with key client personnel in coordination with PMs, staff, and other members of leadership as appropriate.

Business Strategy and Implementation

  • Support the development of office-level action plans to support the regional business plan and encourage strong debate and analysis for growth in an area or discipline.
  • Ensure compliance with company expectations for staff utilization and enforce corrective action plans when/where needed. Resolve high level operational concerns or problems as soon as practicable and take actionable steps to remediate impacts and enhance performance.
  • Assess and anticipate the organizations talent needs to best understand current and future leadership gaps and bench strength, and then design and implement a comprehensive leadership development strategy to meet future needs.

Finance and Operations

  • Ensure the profitability of the regional office and its projects.
  • Measure and monitor budget and operational performance and communicate key metrics and information regularly to the leadership team.

Operational Responsibility

  • Where possible and in agreement with regional leadership, maintain a defined level of chargeability. Without a chargeability expectation will be required to assume a greater level of responsibility as approved by leadership.
  • Work closely with other Office Managers (OMs) and support teams within their regions.
  • Maintain client communication in coordination with other offices and ensure satisfactory client experience, project production, and Quality Assurance / Quality Control procedures.
  • Oversee succession plans and where appropriate, support development of defined successor(s) across the team. Perform honest and candid performance evaluations of direct reports. Recommend salary increases for subordinate staff for approval by leadership.
  • Ensure the office complies with applicable laws, regulations, and corporate policies/procedures.
  • Ensure the flow of communication within the region, through regular meetings, written communications, and informal communication, to ensure the effective sharing of critical information, efficient decision-making, team engagement, and collaboration.

Results

  • Drive the growth of the business regionally to support the attainment of nationwide growth strategies and plans.
  • Leverage an entrepreneurial approach to refresh the local strategy and position the business for success. Contribute to long-term growth in the region by building the technical and civil transportation capabilities required to secure current business and penetrate new markets.
  • Stabilize the business and reinvigorate the culture. Engage and inspire the team, with a focus on sustainable growth through recruitment, retention, and professional development.
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