Manager, Performance Management

1 month ago


Canada Dilawri Group of Companies Full time

WANT TO WORK for one of Canada’s Best Managed Companies?
Have a valid OMVIC license
Responsible for selling financing, mechanical repair service contracts, GAP insurance, credit insurance and other Aftermarket products to clients.
Utilization of dealership management systems and procedures to deliver exceptional customer service. 
Preparation of all documentation, contracts, registration, submission, funding, commissioning, etc. Attend sponsored training as scheduled. 
Handle and resolve customer complaints in a courteous and professional manner, insuring a positive outcome and maintaining a high level of customer satisfaction.
Valid OMVIC certification an asset.
Possess a valid driver’s license and a clean driving record.
Computer skills and understanding of technology.
Experience with Dealership Management Systems considered an asset.
We offer a performance-driven culture that focuses on success through teamwork, a passion for excellence and providing an exceptional customer experience. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status.
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