Customer Relationship Management Manager

4 weeks ago

Toronto ON, Canada Hitachi Vantara Corporation Full time

We enable the incredible with data - from taking theme park fans on magical rides, conserving natural resources, protecting rainforests to saving lives. We empower businesses to automate, optimize and advance innovation. Current residency in the GTA area and extensive data center and hybrid cloud storage selling experience required


We represent Hitachi Vantara to clients across various industries, establishing business relationships to understand customer challenges so that we can deliver profitable business for Hitachi products, services and solutions. We collaborate as a team and cross-functionally to ensure the success of our customers; success that is celebrated and shared. The ideal candidate will have a minimum of 7 years of new account or business development experience with a proven track record of engaging the Partner ecosystem to drive success.
In your role, you will develop account specific go to market plans and collaborate to meet the business requirements of new customers. You will leverage market intelligence resources, customer events, product specialists, and your own professional network to develop new relationships and close business with high value pursuit clients.


New business acquisition to drive revenue growth:
• You will develop and execute a strategic plan to identify, target, and acquire new enterprise accounts while also proactively prospect and engage potential clients through various channels, including cold calling, networking, and industry events
• Document progress through use of CRM and build pipeline with partners through identified and unsolicited bids
• Customer Relationship Management:
• Build and nurture strong, long-lasting relationships with key decision-makers within target accounts.
• Track, analyze, and report on key performance indicators related to new account acquisition, revenue growth, and customer satisfaction.
• Utilize data-driven insights to continuously improve sales strategies and tactics.
• Ongoing self-education to gain knowledge of the Digital Infrastructure business and ability to convey Hitachi Vantara differentiators clearly to our customers and Partners.


Sales experience in infrastructure, data storage, cloud, hybrid cloud, data management required
• A minimum of 10 years of outside sales experiences specializing in new logo acquisition and/or new business development in the data center industry
• An avid hunter with a proven track record of sourcing new leads and leveraging social networking to gain access to decision-makers or influencers necessary to close business
• A successful track record of managing and closing complex sales campaigns, using outcome and solution selling techniques is a must
• Must be a proficient user of Salesforce and other MS Office tools
•

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