Customer Service Representative- Back Office Support- Remote work

P2PConnect is a mobile app that’s opening up entirely new opportunities in the renewable energy sector. Through P2PConnect’s secure trading platform, producers of solar, wind, and other forms of clean energy will be connected to consumers who wish to purchase from them. Join us on our latest venture, creating the Virtual Clean Power Network (VCPN) of the solar DERs and enabling the distribution of clean energy to EV charging stations.
We are flexible with work and location we believe you set your own hours as long as deadlines are met.
$Someone who will help and manage the business model projection and build relationship.
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We are a B2B SaaS-enabled platform who matches businesses and professionals who are looking for help to offload their work with short or long-term tasks with our internal US-based virtual assistants.
Remote
We are looking for a full-time Chief Operator who is ready for a new long-term role and is actively seeking their next challenge; Strategic Vision - Strong systems building and project management skills. Emotional Intelligence - Key when dealing with team & customers.
Previous experience leading a Virtual Assistant Agency or SaaS platform for VA services
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With the rise of e-commerce and the gig economy, that means that public restroom infrastructure is either nonexistent, overwhelmed, or not known. This leaves delivery/rideshare drivers and mobile workers to find their own solutions, included peeing in bottles, pooping in bags, sneaking into construction site port-a-potties, fasting, or withholding liquids to get through their day. Amazon admits its drivers sometimes have to pee in bottles (Ars Technica)
We provide dignity and relief to those in need by providing fast access to clean restrooms nearby, starting in San Francisco. We're a true 0-to-1 venture-backed pre-product/market fit startup, doing pilots with different user segments to maximize learnings to get to product market fit. We are building the future of equitable opportunity. You’ll touch sales, marketing, operations, partnerships, finance, people, data, and product.
The ideal candidate is mission-driven, capable of wearing multiple startup hats, and plans to found their own company down the road. This is the rare opportunity in which you will learn the ins and outs of running a venture-back startup from near inception to finding product-market fit and beyond.
You’ll be given ambiguous projects and be expected to complete them effectively in whatever style / means you deem necessary.
We like those who have taken unconventional, unstructured paths and risks.
Experience at a fast-growing early-stage startup is a bonus, but not required.
Leverage networks, tools, and people effectively
Have a sense of imagination and flex their creative muscles often outside of work Comfortable with ambiguity and a proactive mindset don’t require play-by-play direction and will shamelessly ask questions and find answers/tools without waiting A strong sense of prioritization and organizational skills to execute efficiently
Early stage startups are the latter and your personal speed of learning has to be faster as a result. Are oriented towards community and team
Shadow CEO on their activities - sales/partnerships, demand-building, pilot running, etc.
Take on first or second operations project
Chase down your first 5 trucks and interview 5 delivery / rideshare drivers
Use personal network to gather warm intros for the company. Do partnerships until you hit 50 solid rejections
Build recruiting pipeline for team members
Own multiple projects and be a fully embedded member of the team
No 0-1 startup knows what’s going to happen in 3 months and if they do, they are lying.
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Company is remote, but we're hiring for Chief of Staff to the CEO who's in London, so we're looking for a UK or east coast US hire so time zones cross over.
$As our first Chief of Staff inside our Seed stage company, there’s lots to build, and you’ll have a heavy hand shaping the first systems for HR, Recruiting, and Finance. Working alongside our CEO, you’ll also support with fundraising, and general administrative work as needed. We’re on a fast growth ramp, and are looking for a smart generalist to help us scale
You’ll create HR policies for employees working around the world: from visas, to tax needed, to benefits and salary policies, we have lots of infrastructure needs to service
You’ll support with finance needs, from working with our bookkeepers to helping with fundraising
You’ll help craft our operating cadence: support the co-founders with planning and goal setting, and meeting management
You’ll take on general administrative tasks as needed, like booking travel, managing calendars, etc
You have a background as a startup CEO’s EA, in operations roles at high growth startups, or working for top tier management consulting firms
Language: Fleek operates globally, and we value diverse language skills to help us work with new customers and suppliers (we’re proud that our small team already covers English, Hindi, Urdu, Spanish, French)
Experience with online clothing resale, or second-hand and vintage clothing is a plus
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The firm delivers a regulatory affiliation and compliance back-office solution that supports a wide range of dealmaking including: M&A, capital raising, private placements, direct participation programs, fintech marketplaces, and alternative investment sponsors.
At the same time, Finalis provides additional leverage to securities brokers with the Finalis Hub, which delivers a hassle-free deal management solution and the Finalis Marketplace, which connects brokers with one another to gain insights and explore collaborations.
Remote
$Own overall relationship with assigned clients, which includes managing onboarding, implementation, training, increasing adoption, ensuring retention, and high levels of customer satisfaction
Establish a trusted and strategic advisor relationship to help drive continued value of our products and services
Maintain and develop customer success strategies and best practices, as well as customer support content, with the help of the creative team
Assist in planning and development of corporate communication strategies
Assist in developing multimedia projects (videos, presentations, infographics, webinars, virtual event platforms, podcasts, web meetings, etc.) Communicate effectively with both internal and external senior-level management to understand customer needs, maximize retention and growth, and communicate learnings
Maintain existing customer success metrics and data as directed
Serve as day-to-day contact for assigned accounts, building trust and rapport while identifying areas of opportunity, highlighting best practices, and documenting them
Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals
Facilitate interaction and workflow between project team members, including third-party service providers, to ensure deliverables are on time
Colley documentation or visuals for client to demonstrate performance of campaigns; 3-5 years of experience in communications, marketing, sales, account management, or customer success
Strong verbal and written communication, strategic planning, and project management skills
Experience using CRM software and project management tools
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Whether for one or a team of 100, just for a day or in it for the long-haul, our customers can browse the platform and discover a vetted network of picture-perfect workspaces available to hire on their terms, hassle free.
At Spacepool we require high standards of our hosts so that all our workspaces are of the utmost quality. Remote
$This is a 6-month contract role with an opportunity for contract renewal or a full-time position. Spacepool are looking for an experienced, energetic, creative and data driven marketer to skyrocket the business through the next stage of growth. As the first member of the in-house marketing team you will be leading all our marketing initiatives, managing third-party agencies and helping us scale. This is a hands-on role with an opportunity to be creative while developing and implementing our marketing and customer retention strategies. A creative self-starter with initiative and drive, capable of executing rapidly and thriving in a demanding, result-oriented and high-paced environment
- Knowledge and experience of Performance Marketing and managing digital spend
- Solid grasp of Google Analytics
- Experience writing clear and concise email and product messaging
- Fluent spoken and written English
- Experience working and managing third party agencies
Knowledge of SQL
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We have raised funding to hire a small team to further develop the product and get SailTies into the hands of the 23 million global yacht sailors.
Check out SailTies here: and in the App Store (the Android app is coming out end of September).
Co-founders, Chris and Tom, each have 10 years experience in Design and Engineering, previously working at Facebook and Cookpad before leaving to work full time on SailTies.
Our mission is to make it easier to get on the water and for sailing to be more accessible.
Open to globally remote to find the right person.If they're going to be a big part of the team, it is important they are in one of our key regions, so they can at least support the business grow from a grass roots level (i.e. going to clubs and organisations and events in person). Coastal countries that are english speaking or with st
This is an opportunity to have a real impact on a new product in the marine industry.
We are yet to start our marketing, so you will have a complete green field project
You will be supported by and report directly to the founders and have the opportunity to work with our advisory team, including Johann Querne (Global Growth Marketing Director at Twitter, previously Uber), Ole Mahrt (former Head of Product at Monzo), Greg Chiappini (COO SALT Marine Finance) and David Harris (Chairman at One Big Circle).
Creating and nurturing partnerships with sailing organisations such as sailing clubs, schools and charter companies and getting them excited about SailTies. As well as helping us improve the product to suit their needs.
Plan and execute a digital marketing strategy.
This role is fully remote. Ideally full time, but we can be flexible to find the right person. B2B partnership management (e.g. clubs, schools, charter companies)
Creating and executing our digital marketing strategy:
Social media management
Organic social content (e.g. user generated, partnerships, product updates)
Community management & outreach via social media (e.g. sailors, clubs, schools)
Managing other organic content marketing (e.g. blog posts)
Monitoring SEO and ASO performance & making recommendations for product improvements
Creating your own marketing content (graphic design and copywriting)
Representing SailTies at sailing events, conferences and roadshows
Coordinate with partners and sailing brands to create shared promotions and marketing campaigns
Reporting on the performance of your campaigns and outreach
Brand marketing
Digital marketing
Graphic design production (social media, blogs and email marketing)
Copywriting (social media, blogs and email marketing)
Community management
Passion for digital products and digital marketing
We have three stages to the application process:
Online application reviewed by one of the founders
Very flexible for the right person eg: We are happy to reduce the days to minimum 3 days per week, if the candidate has great marketing experience, can support us with B2B and grass root growth and is a sailor / worked in sailing companies before.
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I am looking to hire a Go-To-Market / Community Manager for Rex.
Rex is a new social place recommendation app that helps you feel more connected to your friends by making it easy and fun to share your favorite locations with them. We are a small but growing team of alumni from Twitter, Google, Apple, 1Password and other technology leaders.
This role would be the first marketing hire for the company. This person will work hand-in-hand with the founder to help build the app and brand.
Identify and onboard new communities of people and influencers onto Rex
- Design and manage diverse community activation programs
- Build relationships with Rexers and share their stories on Rex’s organic marketing channels
- Shape Rex announcements, product text and other places where we bring the brand to life
- Facilitate Rexer discovery events and education sessions
- Help analyze conversion of marketing initiatives to drive product adoption and engagement
- Gather community feedback and work hand-in-hand with the product and engineering team on new product features and improvements that increase user retention and engagement
3-5+ years experience working in marketing, experience with social media & community management a plus
Excellent writing skills
Creative: You’re not afraid to color outside the lines, try something new and enjoy the challenge of an out-of-the-box approach.
Data-Driven: You get excited about backing up your hunches with real data, can look for opportunities to optimize anything and aren’t afraid of a spreadsheet.
Notes We're a small but mighty remote-first team that is super collaborative. Step 1: If you haven't already, join the generalist world community.
Experience with TypeScript, React, Next.js
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