Customer Service Representative Remote or Office
3 weeks ago
We're looking to hire a Customer Success Associate to join the Win-Loss Team
We are an established leader in win-loss and churn research and analysis and we are now part of the Klue Team Some of our existing clients include Salesforce, Gong, Seismic, Shopify… and Klue
Our mission continues to be focused on helping our customers win more with actionable competitive and market insights and expanding those to include Win-Loss insights within our all-in-won platform. No other provider in the market offers win-loss as part of their solution.
Customer Success Associates drive value and promote client retention and loyalty by partnering and aligning with our client's goals, providing -in-depth research, and excellent customer service every step of the way.
Support Research Directors by leading win-loss program management and being the go-to person for client questions and requests
Work closely with Research Directors to build and support client relationships
Provide world-class customer experience with a focus on educating clients on win-loss and churn analysis best practices
Manage database of interview/contact leads for client (update, organize, and report)
Recruitment individuals for interviews through creative campaigns (email, social and phone outreach)
Manage internal stakeholders to ensure win-loss program's deliverables are on time and high-quality
Support new client onboarding
Project-Related Responsibilities:
Mapping and tracking project milestones and providing project updates
Data preparation: Organize survey data in preparation for analyst review and analysis
Conduct focused data-gathering in support of regular client updates
As a Customer Success Associate, you will also be eligible for our variable compensation plan. We gather compensation benchmarking data across the BC & Canadian Tech Industry and use that data to build a range for our current team and future talent. We’ve made a commitment to support and contribute to a diverse environment; on our teams and in our community. During the interview process, please let us know if there is anything we need to make more accessible or accommodate to support you to be successful.
All interviews will be conducted via video calls. We work in a hybrid model of WFH (remote) and in-office.
-
Customer Service Representative-remote
1 week ago
Canada Webhelp Full time**Customer Service/Support** **Location** - Canada*** Job Title: Customer Service Representative-Remote (Bilingual: Spanish / English) **Job Description**: **JOB DESCRIPTION** The Customer Service Representative-Remote (Bilingual: Spanish / English) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This...
-
Customer Service Representative
4 weeks ago
Canada BritFly ltd Full timeRole DescriptionThis is a full-time remote role for a Customer Service Representative at BritFly Ltd. The Customer Service Representative will be responsible for providing exceptional customer service and support to clients. They will handle customer inquiries, resolve customer complaints, and ensure customer satisfaction. The Customer Service Representative...
-
Customer Service Representative
4 weeks ago
Canada BritFly ltd Full timeRole DescriptionThis is a full-time remote role for a Customer Service Representative at BritFly Ltd. The Customer Service Representative will be responsible for providing exceptional customer service and support to clients. They will handle customer inquiries, resolve customer complaints, and ensure customer satisfaction. The Customer Service Representative...
-
Customer Service Representative
4 weeks ago
Canada BritFly ltd Full timeRole DescriptionThis is a full-time remote role for a Customer Service Representative at BritFly Ltd. The Customer Service Representative will be responsible for providing exceptional customer service and support to clients. They will handle customer inquiries, resolve customer complaints, and ensure customer satisfaction. The Customer Service Representative...
-
Customer Service Representative
4 weeks ago
Canada BritFly ltd Full timeRole DescriptionThis is a full-time remote role for a Customer Service Representative at BritFly Ltd. The Customer Service Representative will be responsible for providing exceptional customer service and support to clients. They will handle customer inquiries, resolve customer complaints, and ensure customer satisfaction. The Customer Service Representative...
-
Customer Service Representative
2 days ago
Canada Webhelp Full time**Customer Service/Support** **Location** - Canada*** Job Title: Customer Service Representative (Remote) **Job Description**: **JOB DESCRIPTION** The Customer Service Representative (Remote) works from home and interfaces with customers via inbound/outbound calls and/or via the Internet. This position provides customer service support and resolution of...
-
Customer Service Representative
4 weeks ago
Canada BritFly ltd Full timeRole Description This is a full-time remote role for a Customer Service Representative at BritFly Ltd. The Customer Service Representative will be responsible for providing exceptional customer service and support to clients. They will handle customer inquiries, resolve customer complaints, and ensure customer satisfaction. The Customer Service...
-
Customer Service Representative
4 weeks ago
Canada, CA BritFly ltd Full timeRole DescriptionThis is a full-time remote role for a Customer Service Representative at BritFly Ltd. The Customer Service Representative will be responsible for providing exceptional customer service and support to clients. They will handle customer inquiries, resolve customer complaints, and ensure customer satisfaction. The Customer Service Representative...
-
Customer Service Representative
4 weeks ago
Canada BritFly ltd Full timeRole DescriptionThis is a full-time remote role for a Customer Service Representative at BritFly Ltd. The Customer Service Representative will be responsible for providing exceptional customer service and support to clients. They will handle customer inquiries, resolve customer complaints, and ensure customer satisfaction. The Customer Service Representative...
-
Customer Service Representative
4 weeks ago
Canada BritFly ltd Full timeRole Description This is a full-time remote role for a Customer Service Representative at BritFly Ltd. The Customer Service Representative will be responsible for providing exceptional customer service and support to clients. They will handle customer inquiries, resolve customer complaints, and ensure customer satisfaction. The Customer Service...
-
Customer Service Representative
4 weeks ago
Canada BritFly ltd Full timeRole DescriptionThis is a full-time remote role for a Customer Service Representative at BritFly Ltd. The Customer Service Representative will be responsible for providing exceptional customer service and support to clients. They will handle customer inquiries, resolve customer complaints, and ensure customer satisfaction. The Customer Service Representative...
-
REMOTE Sales Service Representative
1 month ago
Canada Mine$tockers Full timeCompany Description Mine$tockers is a dynamic company that travels the world in search of profitable opportunities in the stock market's mining and precious metals sector. Our team explores international mining properties, uncovering the history and present-day conditions of the mining industry. With a focus on capitalizing on the worldwide shift to a...
-
Customer Service Representative
3 weeks ago
Canada Gimme Marketing Inc Full timeWE DESIGN. WE PROMOTE. WE DELIVER. MARKETING THAT WILL MAKE BUSINESSES SUCCESSFUL.Role DescriptionThis is a full-time remote role for a Data Entry/Customer Representative position. As a Data Entry/Customer Representative, you will be responsible for accurately inputting and updating data into our systems. You will perform regular data entry tasks, verify and...
-
Customer Service Representative
3 weeks ago
Canada Gimme Marketing Inc Full timeWE DESIGN. WE PROMOTE. WE DELIVER. MARKETING THAT WILL MAKE BUSINESSES SUCCESSFUL.Role DescriptionThis is a full-time remote role for a Data Entry/Customer Representative position. As a Data Entry/Customer Representative, you will be responsible for accurately inputting and updating data into our systems. You will perform regular data entry tasks, verify and...
-
Sales Development Representative
3 weeks ago
Canada WebSuitable Full timeWe're Hiring a Experienced Sales Development Representative (SDR) - Digital Marketing Agency Experienced Sales Development Representative (SDR) - Digital Marketing Agency Full-Time Canada (Remote) Apply Now Job Description: We are a leading digital marketing agency specializing in website development and digital marketing solutions. We are currently...
-
Canada Philpar Full timeGrand Strand Hearing: Remote Customer Service Representative We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Responsibilities: Handle customer inquiries and complaints Provide information about the products and...
-
Remote Bilingual Customer Service Representative
4 weeks ago
Canada Empire Life Full timeBilingual Customer Service Representative (Retail) Location: Remote, Canada Empire life is looking to hire a Customer Service Representative to join our Retail Operations team! If you love speaking directly with customers, and upholding high quality customer interactions, while working in a dynamic & supportive team environment, then this role is for...
-
Customer Service Representative
3 weeks ago
Canada Rite Way Freight Ltd. Full timeThis position is open to candidates across Canada and is fully remote. Only candidates with industry experience will be considered. Who We AreRite Way Freight is a brokerage firm dedicated to providing top-quality freight delivery services across Canada and the USA. The inspiration behind Rite Way: to provide quality service to our diverse customer base and...
-
Customer Service Representative
3 weeks ago
Canada Rite Way Freight Ltd. Full timeThis position is open to candidates across Canada and is fully remote. Only candidates with industry experience will be considered. Who We AreRite Way Freight is a brokerage firm dedicated to providing top-quality freight delivery services across Canada and the USA. The inspiration behind Rite Way: to provide quality service to our diverse customer base and...
-
Customer Service Representative
3 weeks ago
Canada Gimme Marketing Inc Full timeWE DESIGN. WE PROMOTE. WE DELIVER. MARKETING THAT WILL MAKE BUSINESSES SUCCESSFUL. Role Description This is a full-time remote role for a Data Entry/Customer Representative position. As a Data Entry/Customer Representative, you will be responsible for accurately inputting and updating data into our systems. You will perform regular data entry tasks,...
