Bilingual Credit Management Resolution Officer

3 weeks ago


Gatineau QC, Canada Knewin Full time

Employer Industry: Financial Services

Why Consider this Job Opportunity:
- Competitive compensation and bonuses
- Comprehensive Total Rewards Program
- Opportunity for career development and access to various job opportunities
- World-class training program in financial services
- Dynamic, collaborative, and high-performing team environment

What to Expect (Job Responsibilities):
- Engage with clients through outbound calls regarding outstanding payments
- Educate and provide advice on credit solutions
- Resolve problems and maintain relationships with partners
- Support colleagues in meeting client needs
- Adhere to compliance routines and processes to protect client interests

What is Required (Qualifications):
- Ability to work independently in a structured environment as a Remote Office Employee
- Proven interpersonal, communication, and problem resolution skills
- Fluency in French and English
- Flexibility to work various shifts to meet client needs
- Past experience in a customer service role

How to Stand Out (Preferred Qualifications):
- Negotiation skills
- Experience working in a team and metrics-based performance environment
- Previous experience in a Contact/Call Centre and fast-paced financial or service industry

#FinancialServices #CustomerService #CareerDevelopment #RemoteWork #CompetitiveCompensation

At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. #J-18808-Ljbffr

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