Head of Sales

Found in: Jooble CA O C2 - 1 week ago


Vancouver BC, Canada JRoss Recruiters Full time

Develop and Support Managers and Employees
Maintain a regular leadership presence in all stores, by working full days in stores in the Vancouver area and periodically visiting the Victoria store. Work on the floor with staff and when needed, replace a Store Manager when they are sick or on vacation
Ongoing training and mentoring of Managers
Understand the staffing needs for each store and communicate to HR any needs
Provide guidance to managers with an emphasis on sales excellence, providing a stellar guest experience and being a “great place to shop/work.”
Arrange team building events, rewards, incentives
Provide solutions that address performance issues in a timely and effective manner
Manage and assist with ongoing training with retail employees to develop their skills and enhance their job performance
Work with both Store Managers and Senior Buyers to ensure that there is good communication and cooperation
Contact store managers and other retail staff to communicate relevant information
Manage targets and implement action plans to achieve these targets set by the Leadership team.
Support Manager to ensure that the merchandising of goods in retail stores and the window displays are appropriate and attractive
Support the Managers and the Senior Buyer in fulfilling stock movement between stores when required
Collaborate with the Leadership Team on sales and promotional ideas/incentives; communicate plans to all in-store team members.
Ensure compliance with health/safety policies and procedures at store sites
Compliance
Oversee in-store quality assurance including but not limited to store organization and housekeeping, in-store signage compliance
Lead WorkSafeBC efforts for maximum compliance.
Work with the Leadership Team to identify and address breaches of corporate policy such as code of ethics violations, conduct and behavioral issues, customer complaints, and employee relations complaints.·
Work in partnership with Leadership Team to keep company policies and forms/documentation current at all times.
Work with the Leadership Team on all general issues and company direction. Help lead and attend meetings; Minimum 5 years of retail leadership experience in a multi-unit management role in the apparel sector
Proven business, communication, interpersonal, and customer service skills
Passionate about fashion/brands/trends
Comfortable making conversation and building client relationships
Can multitask between sales floor/consignment area
I consent to receiving news and information from JRoss Recruiters.


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