Customer Success Manager

4 weeks ago

Richmond BC, Canada Moxion Power Co. Full time €150,000 - €180,000

Moxion is a vertically integrated manufacturer of all-electric mobile power and energy storage solutions. We have developed commercial-scale, powerful, silent, and emissions-free mobile battery stations that are designed to replace traditional diesel generators in most applications today. We’re pioneering mobile energy storage technology, leveraging vertical integration and a software-enabled service model to deliver last-mile electrification for our customers and communities. The Moxion team is a passionate group of humans who care about the environment and disrupting the diesel economy. Come build the first distributed utility with us, propelling the biggest energy transformation of our lifetime.
As a Customer Success Manager at Moxion, you will be instrumental in cultivating relationships with key customers. You will work very closely with sales and operations leadership at the local branch level of some of our largest customers across the equipment rental industry, as well as others. Working closely with internal teams, you'll ensure seamless delivery of products and services, exceeding customer expectations. If you're a driven individual passionate about sales and customer success, and thrive in a dynamic startup environment, join us in revolutionizing the power industry
Help our customers deploy our products successfully across key industry verticals, achieving a high utilization rate
Collaborate with customer leadership teams to create strategic success plans, leveraging deep understanding of their business and technical objectives
Partner with internal teams and executives to ensure product success and drive customer retention and expansion
Experienced in managing accounts at the Commercial, Mid-Market, and Enterprise level, with a proven ability to engage executive audiences effectively
Demonstrated track record in planning and delivering engagements, fostering collaboration across teams, and applying critical thinking
Familiarity with technology deployment applications and Enterprise architecture, with analytical prowess to derive insights from data
Knowledge or expertise energy, fleet management, or EV industry

$Health, dental, and vision coverage, 401K, PTO, competitive equity & compensation packages, free lunch, coffee, and snacks onsite, free tax advisory services, access to Mountain Hardwear, Columbia, Sorel, & Prana employee stores and discounts, company swag, and parental leave program.
Moxion believes that diversity is as core to our business as the underlying products and technology we’re developing. Diversity in people leads to diversity of thought and different perspectives to draw from, often resulting in a new or unique way of approaching or solving a problem. Diversity drives innovation.
Moxion is looking for candidates who identify with different races, religions, national origins, age groups, genders, or gender identities, and we don’t discriminate against marital status, physical or mental disability, health or medical conditions, military and veteran status, genetic information, and other classifications that may or may not be protected by law. Moxion is committed to the full inclusion of all applicants.

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