Inside Sales Representative

4 weeks ago

Limoges ON, Canada Jean-Claude Cayer Enterprises Ltd Full time €52,000 - €77,000

Location: Limoges, Ontario K0A2M0 About Us: At JCCayer, we are proud to be a leading retailer of Milwaukee Power Tools and other premium industrial brands. We specialize in serving contractors, tradespeople, and serious DIYers who expect knowledgeable service and top-quality products. We are looking for a motivated and technically minded Inside Sales Representative to join our growing team. Position Overview: As an Inside Sales Representative, you will play a key role in delivering exceptional customer service while providing knowledgeable advice on power tools, construction equipment, and related accessories. You are not just processing transactions — you are building relationships and helping customers find the right solutions for their projects. Responsibilities: Engage customers in a consultative sales process to understand their needs and recommend the best solutions. Maintain a strong knowledge of power tools, accessories, and equipment (Milwaukee, DeWALT, Makita, Metabo HPT, etc.). Create and process sales orders, quotations, and special orders accurately. Assist customers in-store, by phone, and by email with technical product inquiries. Support merchandising, inventory management, and showroom presentation. Stay current on new product lines, promotions, and technical specifications. Contribute to a high-performance sales environment focused on exceeding customer expectations. Qualifications: Minimum 2 years' experience in retail or inside sales, preferably in power tools, industrial equipment, hardware, or construction supplies. Strong product knowledge of contractor-grade tools is a major asset. Ability to work in a fast-paced, technical retail environment. Professional communication skills and a customer-first attitude. Detail-oriented, organized, and comfortable using POS and inventory management systems. Bilingual (French/English) is considered an asset (optional based on your location). What We Offer: Competitive hourly wage plus commission opportunities. Employee discounts on top brands. A dynamic and supportive team environment. Opportunities for advancement and product training from industry-leading manufacturers. Important: This is a technical sales position focused on advising customers and building solutions — it is not a cashier or general retail clerk role. Job Type: Full-time Pay: $52,000.00-$77,000.00 per year Experience: Sales: 1 year (preferred) Work Location: In person

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