Volunteer and Community Services Coordinator

3 weeks ago

Winnipeg MB, Canada Kaizen Lab Inc. Full time

of Volunteer Services, this position is responsible for overseeing, coordinating, and acting as
the main contact for one or more of the various sub-types of volunteers at
collaboration with the Volunteer Services team to develop and enhance
volunteering at Siloam Mission and grow the Volunteer Services department
through creating new volunteer roles, recruiting volunteers, and maintaining a
strong volunteer base.
with Volunteers
volunteers at Siloam Mission (general individuals, groups, practicum students,
professional volunteers, etc.);
Correspond with volunteers via email and telephone to schedule,
Schedule and coordinate volunteers to complete the orientations,
communicate information to volunteers regarding orientation, as well as review
policies and procedures;
Recognize volunteers’ big life moments and respond appropriately;
Represent, advocate, build awareness and educate volunteers,
donors and community members about Siloam Mission.
of Siloam Mission welcome volunteering as they
come for the volunteer shifts and assist them with any questions they have or
help they might need;
volunteers;
volunteering at Siloam Mission from volunteers or the public, in-person,
through email, or over the phone;
When needed, host volunteer
groups in Clothing Sorting;
Conduct tours for volunteer
groups, individuals, donors, and community members;
with volunteers in specialized roles;
Ensure policies are followed by
all volunteers, including attending to, managing, and mediating conflict;
Work alongside volunteers in
for volunteers;
volunteers and volunteerism at Siloam Mission.
Administrative
administrative tasks including but not limited to assisting with office projects, filing, auditing, data entry, maintaining
the volunteer database;
volunteer files, profiles, and schedules as needed;
Answer emails, phone calls, and
volunteers, their experiences, and their hours using current Volunteer Services
database systems;
and completion letters for volunteers;
volunteer role descriptions are kept up-to-date;
reports of volunteer stats;
audit volunteer roles;

Liaise between Volunteer Services and
all other departments involved with volunteerism and providing support to
Provide introduction of new volunteers
Aid departments in volunteer-related
Coordinators when a volunteer shortage appears imminent;
a shortage of volunteers.
Support the Supervisor of
Volunteer Services in training staff on volunteerism at Siloam Mission;
departments to identify opportunities for new volunteer roles;
Grow Volunteer Services
Maintain and grow the existing relationships Volunteer Services
Recruitment and building the capacity of volunteers;
Implement forms of volunteer appreciate and recognition,
including large and small events and recognition as volunteers’ complete hours;
Advocate on behalf of volunteers and volunteerism at Siloam
Must have a heart for the community
ASIST, Mental Health First Aid, CPR and First Aid, Volunteer Management Level 1
– 2, CVA Certification are an asset;
Minimum 1 year in Volunteer Coordination,
supervision or related field experience in the sector of Volunteer Management.
Good working knowledge of Microsoft
Applications (Excel, PowerPoint, Outlook and capacity to use the volunteer
database BetterImpact;
Ability to speak in public to small / large groups and lead site tours in an engaging manner;
stressful conditions, open office environment and ability to adapt.
initiative and build rapport with the Volunteer Services Team.
Volunteer
services hosts many individuals and groups daily who may have association with
Volunteers
External relationships exist between Volunteer Manitoba, MAVA and any
other programs relevant to Volunteer Coordination.
occasional evenings, weekends and holidays

~ Open office
environment, shared office space

~ include unpredictable or risky behaviours from community members;

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