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Customer/Driver Support Services

4 months ago

Owen Sound ON, Canada Autolux Ltd Rapid City Transport Full time

Are you a customer-focused, empathetic, compassionate person and enjoy helping others?
Are you flexible, adaptable, and able to follow directions?
Rapid City Transportation o/b Autolux Ltd has been specializing in non-emergency medical transportation logistics services for over 20 years, supporting all of Ontario, offering professional and courteous door-to-door concierge style transportation for individuals requiring special care - before, during and after their transfers.
We are looking for mature individuals who are passionate about helping others and who want to join the RCT team. For more company information, visit our website at
Drivers are provided with a company vehicle and company paid smart phone, of which all expenses including insurance, maintenance and gas during business use are covered. Vehicles are late model sedans, minivans and wheelchair accessible vans. Smart phones and vehicles stay in driver’s possession for the length of employment.
Opportunity to support the vulnerable sector and make a real difference in someone’s life.
Work in an inclusive culture, with access to management who really care.
Participate in recognition programs, service awards, and other celebrations.
Drivers typically work Monday to Friday, potentially up to 11 hours/day to a maximum of 14 hours/day. Weekend trips are available on volunteering basis for additional hours. Driver must be comfortable driving during hours past dusk.
Focus on providing safe, calm, and reliable transportation using a combination of customer service, communication, and defensive driving skills.
Have ten (10) years of driving experience with a valid G Driver’s License. Be able to provide a driver's abstract in good standing and a letter of experience from current insurance company.
Good overall physical health and be able to provide a medical note to support such. Preferably a non-smoker due to transporting individuals in the vulnerable sector with medical conditions impacted by scents.
Be able to comfortably navigate an android smartphone. Be able to communicate effectively in English language.
Be customer service oriented.
Able to determine if a passenger has physical limitations, requiring additional support and providing such assistance upon pick-up.
Have a private location to safely store the company provided vehicle when not on active duty.
Rapid City Transportation o/b Autolux Ltd is committed to accessible employment practices which are compliant under AODA and support equal opportunity.