Customer Care Representative
4 weeks ago
Customer Care Representative
Brampton, ON
Who we are:
Victaulic is a global leading producer of mechanical pipe joining, flow control & fire protection solutions for the most complex piping applications. We build technologies and provide engineering services that address the most complex piping challenges faced by engineers, site owners, contractors, and distributors. Engineered with confidence, our solutions put people to work faster, while increasing safety, ensuring reliability, and maximizing efficiency.
Job summary
As a customer care representative, you will communicate with customers via phone and e-mail. You will enter customer orders, and assist customers with stock checks, pricing requests and general inquiries . You will be using an AS400 based system as well as web-based applications. You will provide assistance to our outside sales team and will work with our supply chain and distribution partners. Your position requires an ability to work in a fast-paced demanding environment with attention to detail and strong organizational skills.
Who you are – Core responsibilities:
- Process customer orders on web based and BPCS (AS400) system.
- Respond to internal and external customer inquiries in a timely manner.
- Expedite and source product to ensure that customer requirements are met.
- Deliver above and beyond customer service in a fast-paced environment.
- Collaborate with internal departments to facilitate customer needs.
What you bring - Qualifications:
- 3-5 years’ experience in customer relations
- Exceptional verbal and written communication skills
- Ability to meet deadlines , prioritize and multi-task
- Proven people skills
- Ability to build and maintain strong customer relationships
- A high degree of emotional intelligence and business integrity
- Willingness to be a team player while working independently with little direction
- Decision-making, problem resolution and creative thinking skills
- Familiarity with MS Office Applications
- University degree or college diploma preferred
Salary: $50 – 65 k
Victaulic is proud to be an Equal Opportunity Employer, welcoming applicants without discrimination based on age, race, colour, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran status, or any other protected status. Join us in creating an inclusive workplace that values the unique contributions of individuals from all backgrounds.
Victaulic is committed to providing equitable opportunities to all applicants and welcome applications from all qualified persons. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require an accommodation, please notify us at hr.canada@victaulic.com and we will work with you to meet your needs.
#LI-JL1
-
Customer Care
4 weeks ago
Brampton, Canada SPEEDY TRANSPORT GROUP Full time**Overview**: Speedy Transport Group Inc. is an LTL carrier specializing in Canada to USA transportation and logistics for Canada, USA, Ontario, Quebec and North America. Founded in 1941 as a local, same-day parcel pick-up and delivery service, Speedy Transport Group Inc. has grown to be one of central Canada’s premier carriers. We are seeking an...
-
Customer Care Representative
4 weeks ago
Vaughan, ON, Canada Uvisiongroup Full timeJob description Full-time | Hourly | Weekdays 8 hours | Weekends with notice Supervisor: Corporate Scheduling and Customer Care Lead Work Location: In-Office Vaughan location Starting Pay rate: $18.00 hourly. Commensurate with performance & experience. KPI’s: · Achieve targeted metrics related to Calls / email / faxes · Inquiry wait time ·...
-
Bilingual Customer Care Representative
5 days ago
Oakville, ON, Canada CareRx Integrated Pharmacy Full timeCareRx is Canada's leading provider of pharmacy services to seniors communities. We serve over 96,000 residents in over 1,600 seniors and other congregate care communities (long-term care homes, retirement homes, assisted living facilities, and group homes). We are a national organization with a large network of pharmacy fulfillment centres strategically...
-
Field Marketing Representative
2 weeks ago
Brampton, Canada Care Plus Physiotherapy Full timeCare Plus Physiotherapy is seeking to hire a full time field sales representative. The sales representative will develop sales strategies and build relationships with honesty and integrity. **Minimum Qualifications** Diploma/Certificate or Bachelor's degree in a related field or equivalent experience. Proven negotiation and selling skills and...
-
Field Marketing Representative
4 days ago
Brampton, Canada Care Plus Physiotherapy Full timeCare Plus Physiotherapy is seeking to hire part time or full time field sales representative. The sales representative will develop sales strategies and build relationships with honesty and integrity. **Minimum Qualifications** Diploma/Certificate or Bachelor's degree in a related field or equivalent experience. Proven negotiation and selling skills and...
-
Customer Care Representative
3 weeks ago
Mississauga, ON, Canada Modern Beauty Full timeModern Beauty was established in Calgary, AB, in 1986. Today, we are Canada’s largest family-owned supplier with more than 40 stores across Canada. At Modern/Venus Beauty, we are the exclusive distributor of numerous product lines recognized worldwide. We are recognized as one of Canada’s Best Managed Companies for our continuous expansions, progressive...
-
Customer Success Representative
2 weeks ago
Brampton, ON, Canada Uwmississauga Full timeThe Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...
-
Customer Care Representative
2 weeks ago
Markham, ON, Canada Metergy Solutions Inc Full timeCustomer Care Representative (Immediate Start) April 30, 2024 Our Mission: Through trustworthy expertise in submetering solutions, we empower our clients to make their buildings more marketable and residents to reduce their energy consumption. Location: Markham, ON In-Office during training period (3 months+) Hybrid once fully trained Monday -...
-
Customer Experience Representative-borkerage
4 weeks ago
Brampton, Canada Titanium Transportation Group Inc. Full time**Job Summary** The Customer Experience Representative will work as a member of our front-line service team, focusing on client support. They work directly with clients to assist with shipments and offer excellence in customer relations by providing a positive interaction experience on all levels. In addition, this role will have direct interaction with...
-
Customer Care Representative
4 weeks ago
Brampton, Canada The Stevens Company Limited Full timeJob description - High School Diploma or Secondary Education; - One (1) year experience working in a customer service role environment; - Knowledge of inventory controls; - Knowledge of the Microsoft Office Suite, specifically Microsoft Word, Excel and Outlook; - Strong attention to detail and problem-solving skills; - Ability to make decisions independently...
-
Call Center Representative
5 days ago
Brampton, Canada Espace Urbain Full time**Job Overview**: As a Call Center Representative/Customer Service agent for our fence contracting company, you will be the primary point of contact for our customers. You will handle inquiries, provide information about our products and services, process orders, and address any concerns or issues customers may have. **Responsibilities**: Answering incoming...
-
Representative - Customer Service Agent
5 days ago
Barrie, ON, Canada ProResp, Inc Full timeHome Oxygen Delivery Representative - Service Representative Service Delivery Representative Full-time Permanent Position 37.5hrs/week (Monday – Friday 9:00am-5:00pm + rotational on-call) As a Service Delivery Representative with ProResp, you will assume responsibility for the delivery and maintenance of oxygen related equipment in and around a...
-
Representative - Customer Service Agent
3 weeks ago
Newmarket, ON, Canada ProResp, Inc Full timeService Delivery Representative Full-time Permanent Position 37.5hrs/week (Monday – Friday 9:00am-5:00pm + rotational on-call) As a Service Delivery Representative with ProResp, you will assume responsibility for the delivery and maintenance of oxygen related equipment in and around a geographical region. In this role, you are a vital representative of...
-
Bilingual Customer Assistance Representative
2 weeks ago
Markham, ON, Canada Pet Valu Full timeBilingual Customer Care Representative - Talent Community page is loaded Bilingual Customer Care Representative - Talent Community Apply locations 0001 – Markham Office time type Full time posted on Posted 30+ Days Ago job requisition id R21119 Location: Markham, Ontario Job Description: Reporting to the Manager of Customer Care, the Bilingual...
-
Technical Customer Support Representative
7 days ago
Toronto, ON, Canada Eurofase Lighting Full timeABOUT EUROFASE: For 30+ years, showrooms, designers, and architects have relied on Eurofase Lighting as their go-to brand for providing a diverse selection of high-quality innovative lighting for both residential and commercial applications. As a leading lighting company, serving multiple channels via the specialty lighting showroom, electrical...
-
Customer Experience Representative
1 week ago
Brampton, Canada Metro Supply Chain" Full time**JOIN OUR TEAM** Metro Green is a division of Metro Supply Chain Inc. a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables...
-
Customer Experience Representative
4 weeks ago
Brampton, Canada Metro Supply Chain Full time**JOIN OUR** **TEAM** Metro Green is a division of Metro Supply Chain Inc. a strategic supply chain solutions partner for some of the world’s fastest growing and most recognizable organizations. We advance our customers’ business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and...
-
Customer Success Representative
6 days ago
Mississauga, ON, Canada Uwmississauga Full timeThe Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...
-
Customer Care Representative-bilingual
7 days ago
Brampton, Canada The Stevens Company Limited Full timeJob description - High School Diploma or Secondary Education; - One (1) year experience working in a customer service role environment; - Knowledge of inventory controls; - Knowledge of the Microsoft Office Suite, specifically Microsoft Word, Excel and Outlook; - Strong attention to detail and problem-solving skills; - Ability to make decisions independently...
-
Customer Care Coordinator
4 days ago
Brampton, Canada KANEFF PROPERTIES LTD Full time**Job Title**:Customer Care Coordinator **Position Summary**:We are seeking a highly organized and customer-focused individual to join our team as a Customer Care Coordinator. In this role, you will be responsible for ensuring an exceptional customer experience throughout the homeowner journey, from post-purchase to post-warranty periods. Your primary focus...