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Case Manager
3 months ago
Bilingual Disability Case Manager
Permanent Full Time
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We are looking for a Bilingual Disability Case Manager in Ottawa, ON.
In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions.
The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability.
Hybrid workstyle that includes some rotational in-office & work-from-home capabilities.
• An extensive and renowned online training program to provide you all the necessary tools to be successful in this position.
• Flexible benefits and employee discount program.
• Competitive pension plan and life insurance plans.
• Perform proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties.
• Evaluate the extent of the disability through effective verbal and written communication skills to conduct medical investigation by phone or in writing to the applicant, employer, physicians or medical service professionals, lawyers and respond to all inquiries.
• Use your critical thinking skills to make decisions based on the results of your overall assessment of each claim.
• Conduct health care coordination and rehabilitation programs to ensure they meet employability goals.
Bilingualism in French and English is required.
• Experience or training in one of the following fields: health and wellness, disability and life or health insurance, injury claims, or customer service.
• Effective planning, organizational and time management skills.
• Reliability Status security clearance - this is a personnel security status that is required before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website.
As members of the Power Financial Corporation group of companies, we're one of Canada's leading insurers with interests in life insurance, health insurance, investment and retirement savings. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential.
All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Canada Life policies. Category: Claims Management
