Online Chat Specialist
1 month ago
Investment Planning Counsel (IPC) est l’une des sociétés de gestion de patrimoine indépendante qui croît le plus rapidement au Canada. Nous nous spécialisons dans la planification financière pour les particuliers, les familles et les propriétaires d’entreprise. Nous nous concentrons sur une seule chose : gagner la confiance de nos clients pour établir des relations à long terme axées sur la prestation de conseils. Le rôle de la ou du spécialiste, Expérience client est d’aider et de soutenir les conseillers et leurs équipes dans les tâches administratives, afin de leur dégager du temps pour travailler directement avec les clients. La ou le spécialiste, Expérience client travaille en étroite collaboration avec les équipes pour proposer aux clients nouveaux ou existants une expérience axée sur la « planification pour la vie », de manière à leur offrir une tranquillité d’esprit tout en les encourageant à vivre leurs rêves.
Répondre professionnellement aux demandes des clients par téléphone, par courriel, par vidéoconférence et en personne
Gérer le calendrier du bureau, les rendez-vous avec les clients et les événements; Utiliser notre outil de GRC et nos logiciels de manière optimale, pour soutenir pleinement nos activités
Travailler en collaboration avec le personnel de soutien de la succursale, les employés au siège social d’IPC et d’autres intervenants clés (marketing, exploitation, conformité) et maintenir d’excellentes relations avec eux, pour soutenir une gestion optimale des bureaux et des clients
Expérience professionnelle – De trois à cinq ans dans un poste de soutien aux adjoints administratifs / conseillers dans un cabinet de conseillers en sécurité financière; Compétences en informatique – maîtrise de Microsoft Office 365, Outlook, Excel, Word, Teams et SharePoint ainsi que des logiciels de GRC (Salesforce, UVC); Formation / connaissance du secteur – diplôme d’études postsecondaires ou diplôme en affaires, en finance, en économie ou dans une autre discipline connexe (un atout)
Un soutien de premier ordre en matière de formation pour vous aider à réussir dans le rôle qui vous sera confié
De formidables atouts : des avantages sociaux répondant à vos besoins, un régime de retraite, un régime d’achat d’actions, des rabais d’entreprise, des événements sociaux, un horaire de travail estival et de la convivialité
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SEO & Online Marketing Specialist
3 weeks ago
Canada Webhorse Technologies Full timeWebhorse is seeking an SEO/Online Marketing Specialist. Use your skills to optimize our online presence, drive web traffic, and elevate our brand in the digital space of the Arctic region. Welcome to Webhorse Technologies, the leading managed service provider operating in the Canadian Arctic. We specialize in designing and implementing comprehensive IT...
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Online Chat Service Representative
2 weeks ago
Canada Playtech Full timeFounded in 1999 and premium listed on the Main Market of the London Stock Exchange, Playtech is a technology leader in the gambling industry with over7,000 employees across 20 countries. Playtech is the gambling industry's leading technology company delivering business intelligence-driven gambling software, services, content, and platform technology across...
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Online Services Representative
1 month ago
Canada AutoTrader.ca Full timeThe role of the Customer Support Administrator is to provide customer-focused day-to-day support in relation to customers and dealer groups doing business with TRADER. The role will also include processing and setting up contracts and amendments, handling billing inquiries including processing and setting up billing for all online products. Other key...
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Online Advertising Specialist
2 days ago
Canada Cymax Full timeWho We Are Cymax Group Technologies is a leading eCommerce technology and logistics services platform for furniture vendors and retailers. Our products include Freight Club, the all-in-one shipping platform, and Channel Gate, the AI-powered multichannel platform. At the end of the day, everything that we do is to create a better eCommerce and logistics...
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Customer Guidance Specialist
2 days ago
Canada Synergysoft Full timeOBRIO is an IT company with Ukrainian roots inside Genesis business ecosystem. We specialize in developing mobile applications and web products. Our team consists of more than 120 talented professionals whose ambitions and striving for success help us build the best products on the market. Customer Guidance Specialist (English B2+) OBRIO is an IT...
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Senior Manager/Manager, Online Community
2 days ago
Canada Resemble Full time €105,000 - €115,000Warmly is changing the way B2B companies leverage high intent and chat when it comes to their inbound and outbound sales motion. We are a Series A company with Series C processes and technology stack. New ideas that are data-backed and gut-driven are what make us thrive here. You will be measured on top of funnel performance and on revenue closed-won. Drive...
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Customer Success Specialist
1 week ago
Canada NBM Staffing and recruitment Full timeFull job description Customer Success Specialist Respond to customer inquiries, complaints, and requests for assistance via phone, email, or chat in a timely and professional manner. Provide product information, troubleshooting assistance, and guidance to customers to resolve issues and ensure satisfaction. Document customer interactions, inquiries, and...
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Customer Success Specialist
1 week ago
Canada NBM Staffing and recruitment Full timeFull job description Customer Success Specialist Respond to customer inquiries, complaints, and requests for assistance via phone, email, or chat in a timely and professional manner. Provide product information, troubleshooting assistance, and guidance to customers to resolve issues and ensure satisfaction. Document customer interactions, inquiries, and...
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Customer Success Specialist
6 days ago
Canada, CA JK Recruitment and Staffing Full timeFull job descriptionCustomer Success SpecialistRespond to customer inquiries, complaints, and requests for assistance via phone, email, or chat in a timely and professional manner.Provide product information, troubleshooting assistance, and guidance to customers to resolve issues and ensure satisfaction.Document customer interactions, inquiries, and...
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Customer Success Specialist
5 days ago
Canada JK Recruitment and Staffing Full timeFull job descriptionCustomer Success SpecialistRespond to customer inquiries, complaints, and requests for assistance via phone, email, or chat in a timely and professional manner.Provide product information, troubleshooting assistance, and guidance to customers to resolve issues and ensure satisfaction.Document customer interactions, inquiries, and...
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Customer Success Specialist
4 days ago
Canada JK Recruitment and Staffing Full timeFull job description Customer Success Specialist Respond to customer inquiries, complaints, and requests for assistance via phone, email, or chat in a timely and professional manner. Provide product information, troubleshooting assistance, and guidance to customers to resolve issues and ensure satisfaction. Document customer interactions, inquiries, and...
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Online Data Analyst
3 weeks ago
Canada Embedtechsolutions Full timeWe are seeking a diligent and detail-oriented Data Sourcing Specialist to join our team. The primary responsibility of this role is to source small business data for the USA and Canada, focusing on gathering location, email IDs, and contacts for B2B purposes. The ideal candidate will have a strong understanding of internet concepts and possess the ability to...
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Social Media
1 day ago
Canada Hoot Reading For All Full timePosition : Full-time & Flexible Location : Remote Within Canada(Headquarters in Winnipeg, Manitoba) Reports to : Head of Marketing Salary : $50-60K CAD Hoot Reading is the leading online tutoring service providing 1:1, evidence-based literacy instruction with qualified teachers, at scale. Incubated on a research project at the Nokia Research Lab...
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Online Support Analyst- Remote
4 weeks ago
Canada Direct Travel Full time**Position Overview** This position will support users of the Concur online booking tool by assisting with ongoing reservations as well as provide training to new users, and undertake the job responsibilities in a way which uphold and support the company vision and values. This is a fully remote position. **Responsibilities** **Support Existing Users** -...
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Online Category Manager
4 weeks ago
Canada Amazon Full timeAmazon's Canada team is looking for an experienced, enthusiastic, hard-working, analytical and creative candidate to join our Hardlines team. You will work directly with a portfolio of strategic vendor partners to develop their business, acting as a liaison and executing a joint business plan. The team operates across several hub cities including Seattle,...
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Part-Time Technology Specialist
1 day ago
Canada Best Buy Full timeAre you passionate about working with people and technology? We are hiring immediately for an Online Order Pick-up Specialist, which we call a Product Fulfillment Specialist at Best Buy. As an Online Order Pick-up Specialist, you will provide a quick and easy online order pick-up experience.No experience required, we will equip you with the skills and...
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Internship: Online Marketeer
1 day ago
Canada BeMo Academic Consulting Inc. Full timeMarket Response Specialist - Full-time, Remote At BeMo, our mission is rooted in the belief that education is a universal right, not a privilege. With a track record of assisting tens of thousands of students worldwide, we've transformed the admissions landscape for diverse candidates, from first-timers to re-applicants, and those with varying academic...
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Social Media Marketing Specialist
3 days ago
Canada Qaenat Dubai Full timeRole DescriptionWe are looking for a creative, analytical and experienced Digital Marketing Specialist to join our team! As a Digital Marketing Specialist, you will be responsible for implementing and managing digital marketing campaigns and social media marketing campaigns, web analytics, online marketing conducting market research and actively engaging...
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Online Marketing Manager:in
1 month ago
Canada Thefvg Full timeThe Foreign Venture Group is a digital transformation company that specializes in assisting Small Medium Enterprises through a range of essential services. We’re passionate about leveraging the power of social media to connect with our audience and showcase our brand in the best light. We are seeking a talented and experienced General Virtual Assistant to...
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Social Media Marketing Specialist
4 days ago
Canada Qaenat Dubai Full timeRole DescriptionWe are looking for a creative, analytical and experienced Digital Marketing Specialist to join our team! As a Digital Marketing Specialist, you will be responsible for implementing and managing digital marketing campaigns and social media marketing campaigns, web analytics, online marketing conducting market research and actively engaging...