Relationship Manager, Commercial

Found in: Jooble CA O C2 - 1 week ago


Canada Senpilot Full time

We're looking for a full time Relationship Manager to own the customer experience. As a startup, this roles has a broad span and ranges from onboarding to customer support tickets. Establish and maintain key performance metrics to monitor team performance and identify areas for improvement
Serve as the primary point of contact for high-profile or escalated client accounts
Analyze client feedback and data to identify trends and opportunities for service improvement
We are a remote WFH company
Flexible hours - we only hire A-players who are responsible and manage their own calendars (no strict 9-5 here)
Health and Dental benefits
Team off-sites with a strong culture of work hard play hard
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