Ocean Export Coordinator

2 weeks ago

Mississauga ON, Canada Sea Cargo Air Cargo Logistics Inc. (SCACLI) Full time

SCACLI is a Canadian international freight forwarder that has been in business since 2006. They mainly focus on shipping industrial equipment and materials worldwide. SCACLI has offices in Mississauga (HQ), Montreal, Calgary, Vancouver and Sudbury. The company promotes an entrepreneurial culture. Each employee with ambition and a "can-do" attitude can make a significant impact on the business. If you have a passion for transportation and logistics and want to be part of a company that allows for individuals to take a leading role in their own verticals, then this is a great place to build your career.

SCACLI is seeking an individual to join us as part of the Ocean Export team in Mississauga. The candidate's role is to coordinate FCL, LCL, specialized containers, Breakbulk and RORO from Canada and USA to worldwide destinations. In addition, this individual will be quoting customers and assisting Sales and Management with rate research. A Customer Service, Sales Oriented personality with strong business skills is an asset.

Position: Full time/Long term.

Responsibilities

  • Coordinate ocean export shipments from Canada and USA to worldwide destinations (FCL, LCL, Specialized equipment, Breakbulk and RORO)
  • Communicate shipment details with our client and overseas partners.
  • Obtain, review, and prepare documentation to meet customers and insurance requirements while following compliance with other countries’ regulations and requirements.
  • Take pride in customer satisfaction.
  • Strengthen relationships and upsell our client base.
  • Quoting our clients and overseas partners and following up.
  • Liaise with multiple carriers and foster and maintain those relationships.
  • Ability to offer effective, creative solutions and work to resolve issues quickly, efficiently, and professionally.
  • Resolve any operational issues that arise and implement measures to prevent their recurrence.
  • Daily tracking of shipments to destination and updating customer base
  • Responsible for billing of shipments, ensure that all charges for services rendered are included, and the rates are billed according to quotation.
  • Audit and approval of invoices from vendors
  • Provide guidance and share their knowledge with other team members.
  • Assisting Management and team members with other tasks from time to time.

Qualifications

  • Minimum 10 years’ experience in an Ocean Export Role working for a Freight Forwarder.
  • International Business and Supply Chain education is an asset.
  • CIFFA Certificate is an asset.
  • Proficient in English verbal and written. French and other languages are an asset.
  • Experience in Project and over dimensional cargo is an asset.
  • Ability to think outside the box (results oriented)
  • Able to work in a team environment and on their own.
  • Able to work under pressure.
  • Must be organized and detail oriented.
  • Well versed in office software products
  • Willing to work after hours if and when required.

**SCACLI Offers**

  • Health Benefits
  • RRSP
  • Opportunities for career growth and skill enhancement

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