Senior Ocean Export Coordinator

4 weeks ago

Mississauga, Ontario, Canada SCACLI - Sea Cargo Air Cargo Logistics Inc. Full time

SCACLI is seeking an individual to join us as part of the Ocean Export team. The candidate's role is to coordinate FCL, LCL, specialized containers, break-bulk and RORO cargo from Canada and USA to worldwide destinations. In addition, this individual will be quoting our partners and customers and also assisting Sales and Management with rate research. A Customer Service, Sales Oriented personality with strong business skills is an asset. Position: Full time.

Responsibilities

  • Coordinate ocean export shipments from Canada and USA to worldwide destinations (FCL, LCL, Specialized equipment, break-bulk, RORO)
  • Communicate shipment details with our client and overseas partners
  • Obtain, review, and prepare documentation to meet customers and insurance requirements while following compliance with other countries' regulations and requirements.
  • Take pride in customer satisfaction
  • Strengthen relationships and upsell our client base
  • Quoting our clients and overseas partners and following up.
  • Liaise with multiple carriers and foster and maintain those relationships
  • Ability to offer effective, creative solutions and work to resolve issues quickly, efficiently and professionally
  • Resolve any operational issues that arise and implement measures to prevent their recurrence
  • Daily tracking of shipments to destination and updating customer base
  • Responsible for invoicing of shipments according to quotation
  • Audit and approval of invoices from vendors
  • Provide guidance and sharing their knowledge with other team members
  • Assisting Management and team members with other tasks from time to time.

Qualifications

  • Minimum 10 years experience in an Ocean Export Role in the Toronto city limits.
  • International Business, Supply Chain education is an asset.
  • CIFFA Certificate is an asset
  • Proficient in English verbal and written. French and other languages are an asset.
  • Experience in Project and over dimensional cargo is an asset
  • Ability to think outside the box (results oriented)
  • Able to work in a team environment and on their own
  • Able to work under pressure
  • Must be organized and detail oriented
  • Well versed in office software products
  • Willing to work after hours if and when required

Job Types: Full-time, Permanent

Benefits:

  • Dental care
  • Extended health care
  • Flexible schedule
  • On-site parking

Schedule:

  • Day shift
  • Monday to Friday

Work Location: In person

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