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Senior Events Coordinator

4 months ago

Toronto ON, Canada NODO Full time €65,000

NODO is an Italian restaurant concept with 4 locations across the city of Toronto - Junction, Hillcrest, Leslieville and Liberty Village.

We are looking for an experienced event coordinator to plan and execute events AT ALL 4 LOCATIONS.

What You'll Do:

  • Respond to initial event inquiries as a liaison to gather more information that comes through the general inboxes and distribute to correct team members.
  • Serve as the primary point of contact for events in our four locations.
  • Respond to guest’s requests and correspondence in a timely manner.
  • Organize site tours or meetings with prospective guests to discuss event details or spaces.
  • Prepare proposals for clients and maintain well-organized event records, including Event Orders that clearly states the menu, beverage offerings and the finer details required to execute the event.
  • Creates floor plans for events that require a specific configuration of the space and communicates the vision to our clients and operations team.
  • Complete event packages for all events which include: (FOH & BOH BEO, Floor Plan and Custom Menus).
  • Coordinates with culinary and operations teams to ensure all items are on site for events.
  • Liaison with external vendors required for events.
  • Execution of 15 to 300 guests events.
  • Manage event timelines and ensure that events run smooth and meet client expectations.
  • Ensure that events are executed within budget.
  • Manage event staff and delegate task to ensure event success.
  • Gather post-event feedback and develop ways to improve client satisfaction to create customer loyalty and deliver a positive event experience.
  • Attend Event related meetings as required.

What You'll Need:

  • Post-secondary education in a discipline pertinent to the job description.
  • 3 years event management experience.
  • Flexibility to work outside of normal business hours, including weekends and evenings.
  • Client Centric, focused on creating and delivering exceptional dining experiences.
  • Highly organized, time management skills, ability to multitask numerous projects and events while meeting deadlines.
  • Excellent negotiation skills.
  • Ability to create a strong rapport with colleagues, onsite staff and the Operations Team.
  • Excellent interpersonal and communication skills, in person, written and by phone.
  • Agile and able to pivot in a fast-paced environment, comfortable with change.
  • Displays a positive attitude and body language when speaking with guests, being on the restaurant floor and communicating with the Operations Team.
  • High level of professionalism with language used and appearance.
  • Strong leadership skills, proficiency in delegating tasks to the onsite staff.
  • Calm demeanor under pressure, dealing with challenging guests and issues that may arise during the event's execution.
  • Ability to deal with the stresses of completing multiple tasks at once
  • Ability to problem solve and find creative solutions
  • Proficiency using the latest versions of Microsoft Word, Excel, PowerPoint, and email

What We Offer:

  • Competitive salary compensation + tips, comprehensive benefits.
  • Opportunity to develop skills and gain experience in multiple disciplines in a fast-paced environment.
  • Dynamic and fun office culture with colleagues who share the same core values.

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

  • Dental care
  • Vision care

Supplemental pay types:

  • Commission pay

Experience:

  • Event Management: 2 years (required)

Work Location: In person

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