Community Support Service Coordinator

3 weeks ago

Kitchener ON, Canada Métis Nation of Ontario Full time

002 - Community Support Services Coordinator
In office position
As our Self-Governance agreement materializes, we are building a workplace culture of action, responsibility, and most importantly a desire to serve the Métis community. When defining what MNO culture is, it’s difficult, because of our diverse leadership styles, and the different programs and services offered. Comprehensive employer-paid health benefits and pension plan
Generous vacation allotment starting at 10 day's for regular employees and 15 day's for management
Annual paid two-week holiday closure in December
16 paid public and employer holidays
Health care spending account
The Community Support Services (CSS) program is a service delivery program to assist individuals who are having trouble managing a chronic disease, or are terminal ill or the frail and elderly who are isolated. The heart of the CSS program is delivery of services such as medical transportation, friendly visiting, care giver support, advocacy, referrals, assessing client safety or hazards in home and help them address, working with OW, ODSP or FNIHB for best access and support for services, assist with reading for clients with literacy issues and assist clients with resources for end of life needs. The CSS program also relies on assistance from volunteers to deliver some of our services.
Ensure that Community Support Services program is delivered in the spirit and philosophy of the Métis Nation of Ontario’s Statement of Prime Purpose
Client services such as attending consultations with clients, friendly visiting, service support assessments, referrals, security checks, and caregiver supports.
Recruiting and overseeing base of volunteers for medical transport and friendly visiting.
Record client services in the Online Health and Access Tracking System (OHATS).
Perform Administrative duties, and other duties as instructed by the Program Supervisor
Financial reporting specific to your program site and budget
Reflect Métis cultural approaches as a part of the activities and services
Attend training and meetings outside Métis Nation of Ontario working hours
Fulfill all other responsibilities as determined by management of Healing and Wellness Branch
1 or more years’ experience in client services experience
1 or more years’ experience working with all ages having trouble managing chronic disease or illness
Proficiency with computer programs (Outlook, Excel, Work and PowerPoint)
Degree or diploma in social services
Knowledge of Indigenous programs and services
Well-developed administrative, organizational and communication skills in order to meet deadlines
A reliable vehicle (or ability to rent), driver’s license, $2,000,000 liability insurance, and a clean driving record
Bilingualism would be considered an asset
Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.


Special Services Organization

The Métis Nation of Ontario is a special services organization. Please note, all employees, regardless of role or location, are required to be fully vaccinated for COVID-19, unless the employee has a valid medical exemption. This condition of employment is effective for all employees, full or part-time, permanent or contract, whether working remotely or not, as of November 1, 2021.
Accommodations will be provided in accordance with the principles of dignity, individualization, and inclusion. These accommodations will extend to all aspects of the employment relationship including recruitment and selection.


Special Services Organization

The Métis Nation of Ontario is a special services organization. Please note, all employees, regardless of role or location, are required to be fully vaccinated for COVID-19, unless the employee has a valid medical exemption. This condition of employment is effective for all employees, full or part-time, permanent or contract, whether working remotely or not, as of November 1, 2021.

The Métis Nation of Ontario uses Artificial Intelligence (AI) to help in the screening and assessing of applicants within our Applicant Tracking System (ATS). #

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