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General Manager
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Ciao We are looking for an experienced Restaurant General Manager to lead our amazing team at Oretta Hospitality Inc. About The Role The Restaurant General Manager (GM) is accountable for managing the daily activities of the restaurant, ensuring impeccable customer service, maximizing profitability, and overseeing management and staff. The GM sets the standard through leadership, oversees all aspects of restaurant operations and boosts business performance. They ensure compliance with operational procedures, quality expectations, and company policies. About Us Oretta first opened their doors in 2016 to provide Toronto’s vibrant King West area with an authentic yet modern-day Italian culinary experience. In 2022, Oretta Midtown opened, and we are very excited to announce the opening of our third location, Oretta Downtown, opened in October 2025. We focus on delivering genuine Italian cuisine, emphasizing fresh, high-quality ingredients and traditional cooking methods. Our menu features a variety of classic Italian dishes with innovative twists on traditional recipes. The restaurant's design typically reflects a blend of classic Italian elegance with modern aesthetics. Expect a stylish and inviting atmosphere that enhances the guest dining experience, with attention to detail in decor and table settings. At Oretta, hospitality is paramount. Our team is dedicated to creating a welcoming environment where guests feel valued and well-cared for throughout their dining experience. Our Core Values Authenticity: Serving authentic, modern-day Italian culinary experiences that are grounded in tradition Passion: Infusing love and excitement into everything we do for our guests and team Perfection: Creating exceptional experiences through our attention to detail Simplicity: Celebrating family, community, and life through food Key Responsibilities Leadership and Team Management Operations Management Financial Management Customer Service Marketing and Promotion Compliance and Quality Control Benefits Competitive salary Group benefit plan People-focused culture Uniform Allowance Opportunities for professional development and growth as the restaurant group expands Food discounts and free meals within the restaurant group’s locations And more This is a full-time position that would require a mix of day shifts, mid shifts, and evening (closing) shifts, as well as ability to work on weekends and holidays Join us and be part of a dynamic, high-energy environment where your leadership, creativity, and passion for excellence are valued. We are committed to the continuous growth and development of our team and we look forward to seeing how you can contribute to our ongoing success. Oretta Restaurants is an Equal Employment Opportunity Employer. We value diversity and encourage applications from all qualified individuals, regardless of race, colour, religion, sex, national origin, age, disability, or other legally protected status. The unique perspectives and experiences are what make our team stronger. We look forward to receiving your application Please be aware that only selected applicants will be contacted by email for the interview process.
