Customer Service Associate Full Time

2 weeks ago


Windsor ON, Canada Your Neighbourhood Credit Union Full time €24

Job Type: Full-Time*
Are you a community-minded person who’s passionate about investing locally and giving back to your community? YNCU employees get to be a part of the growing credit union movement and help us get the word out on why banking locally is so important. We’re your friendly, helpful, and financially savvy neighbour who provides tailored financial services to our members, supports small businesses, creates local jobs, and gives back to causes that matter. Through our Good Neighbours Employee Volunteer Program and Monthly Staff Donation Draws, we even let you choose the causes we donate to and support. Employer under The Career Directory (2023): Canada’s Best Employers for Recent Graduate
* 25% matching pension
* Wellness Initiatives including our Employee and Family Assistance Program, premium membership for Calm, Consult+, and LIFT Virtual Fitness
* Training and Development Opportunities
* Community Sponsored Events Employee and paid Volunteer opportunities
* Free banking account
* Provide prompt, courteous member service not only by processing member’s financial transactions but also by cross-selling (or referring), at every opportunity, our full range of products and services, thus ensuring that our members' expectations are consistently met or exceeded.
*Answer the telephone in the branch to provide member service
* Uncover members’ needs and assist members in utilizing the products or services which best meet those needs
* Follow our Quality Service Standards consistently
* Serve as a backup to the Senior MSR
* Possess full knowledge of the banking procedures and products of the Credit Union
* Be comfortable using the Internet and e-mail programs – Including the use of YNCU’s On-line Banking
* YNCU is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, gender, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic as outlined by national, provincial, or municipal laws. This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training.
_Your Neighbourhood Credit Union will provide accommodations for persons with disabilities, where needed, to support their participation in our recruitment process. Job Type: Full-time
91 per hour
Flexible language requirement:
* French not required
Monday to Friday
*



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