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Customer Service Associate Full Time

2 months ago

Stratford ON, Canada Your Neighbourhood Credit Union Full time €25

Job Type: Regular Part-time
Are you a community-minded person that's passionate about investing locally and giving back to your community? Here at Your Neighbourhood Credit Union (YNCU), we are all about putting our money where our mouth is and keeping our dollars local and investing back into our members, staff, and community; Provide prompt, courteous member service not only by processing member's financial transactions, but also by cross selling (or referring), at every opportunity, our full range of products and services, thus ensuring that our members expectations are consistently met or _exceeded_.
Answer the telephone in the branch to provide member service
Uncover members' needs, and assist members to utilize the products or services which best meet those needs
Follow our _Quality Service Standards_ consistently
YNCU employees get to be a part of the growing credit union movement and help us get the word out on why banking locally is so important. We're your friendly, helpful, and financially savvy neighbour who provides tailored financial services to our members, supports small businesses, creates local jobs, and gives back to causes that matter. Through our Good Neighbours Employee Volunteer Program and Monthly Staff Donation Draws, we even let you choose the causes we donate to and support.
Employer under The Career Directory (2023): Canada's Best Employers for Recent Graduates
Training and Development Opportunities
Community Sponsored Events Employee and paid Volunteer opportunities
YNCU strives to be a diverse workplace reflective of the communities that we live in. YNCU is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, colour, sex, gender, religion, sexual orientation, national origin, disability, pregnancy, or any other protected characteristic as outlined by national, provincial, or municipal laws. This applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, leave of absence, compensation, benefits, and training.
_Your Neighbourhood Credit Union will provide accommodations for persons with disabilities, where needed, to support their participation in our recruitment process. Job Type: Part-time
95 per hour
Flexible language requirement:
French not required
Monday to Friday