Manager, Performance Management

3 weeks ago


Canada Air Canada Full time

Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.
Air Canada, ranked among the top five most attractive companies to work for in Canada, is seeking a Manager Strategic Procurement – Global Travel, Crew Hotels & Ground Transportation (GT), who will be based at our Montreal Headquarters.
Strategic Procurement (SP) is comprised of several Category Management teams and a Centre of Excellence (COE) to support SP. The successful candidate will play a key role as a category manager for all aspects of hotel accommodations and ground transportation sourcing initiatives including crew, passengers, corporate travel, training and events. The successful candidate will apply a passion for leadership and collaboration in order to obtain the best value for the airline and to develop mutually beneficial relationships with suppliers.
The Manager, Strategic Procurement – Global Travel Hotels & GT will lead sourcing projects related to Air Canada’s key commercial and operational priorities. The Global Travel Category includes procurement activities related to crew hotels, ground transportation providers, rates for corporate travel, hotels for irregular operations and hotels for crew training. This individual will collaborate with cross-functional teams to deliver strategic leadership, focused on value delivery, efficiency / cost savings, governance and control.
In this role, responsibilities will include conducting supply market research, establishing sourcing strategies, leading a competitive bid process by conducting Request for Proposals, Information or Quotation, vendor selection, participate in site inspections of Hotels, conduct negotiations and contract execution on an ongoing basis.
Establish corporate category procurement strategies:
Stay abreast of Air Canada’s Corporate strategic initiatives and priorities through close collaboration with the departments.
Analyse and monitor category spend and expiring contracts to uncover potential sourcing and consolidation opportunities.
Lead and manage procurement events for Crew Accommodations and transportation:
Manage the relationships between multiple stakeholder groups, including our Express partners, to assist in the selection process of crew accommodation and ground transportation to meet Air Canada’s crew requirements and ensure cost effective quality accommodations.
Participate in site visits at hotel properties around the globe with union representatives, and our operations team from crew accommodations to evaluate lodging and transportation alternatives for our crew layovers.
Ensure that hotel quality issues and feedback from crew members are addressed in a timely and effective manner.
Prepare and issue RFPs, evaluate responses, prepare site inspection packages and conduct negotiations with various suppliers.
Lead contract negotiations and oversee contract drafting and execution including the vendor management of these suppliers.
Collaborate with internal subject matter experts including the Crew Accommodations team, to obtain concurrence on contract terms.
Conduct regular business reviews with Air Canada’s Crew Accommodations team, our union groups and any 3rd party suppliers assigned to manage day of operations and/or Crew IROPS to ensure standards are met and all open issues are addressed.
Act as an ambassador for Strategic Procurement and Air Canada:
Further develop SP’s relationships with internal customers over the course of procurement events.
Conduct supplier performance management with our suppliers.

University degree in a relevant field of study (commerce, supply chain, engineering, hospitality)
Excellent communication (verbal and written), analytical, negotiation, and project management skills.
A strong entrepreneurial spirit, a desire to innovate, intellectual curiosity and creative thinking.
Hotel Management and/or Crew Resources experience, an asset.
Completion of (or working towards) a SCMP designation, ISM or other procurement designation is an asset.
Previous experience working with collective agreements an asset.
Candidates must be eligible to work in the country of interest, at the time any offer of employment is made and seeking any required work permits/visas or other authorizations which may be required is the sole responsibility of the candidates applying for this position.
Based on equal qualifications, preference will be given to bilingual candidates.
Diversity and Inclusion
Air Canada is strongly committed to Diversity and Inclusion and aims to create a healthy, accessible and rewarding work environment which highlights employees’ unique contributions to our company’s success.
As an equal opportunity employer, we welcome applications from all to help us build a diverse workforce which reflects the diversity of our customers, and communities, in which we live and serve.



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