Finance Officer

2 weeks ago


Edmonton AB, Canada e4c Full time

Would you enjoy working as part of a team in the Edmonton Inner City that supports people in achieving their own financial goals? The Financial Administrator is an essential part of the Financial Management Hub (Hub) team that enhances the capacity of individuals and families who may be experiencing complex issues related to housing and financial issues. Through referrals by the Housing First programs and Alberta Health Services, the Financial Administrator will utilize person-centered approaches and facilitate positive relationship-building to empower individuals in achieving their own financial goals
Direct experience working in the social services nonprofit sector is an asset.
Your personal beliefs are in line with a view of the world is with a lens of equity social justice.
You understand that people are in control of the choices they make, and your non-judgmental support is a catalyst for change
You do not need to be a financial wizard, but you do need to understand the importance of financial stability and be comfortable helping others navigating different government and community programs.
You are comfortable working with different Microsoft computer applications. Knowledge and use of Intuit QuickBooks and Efforts to Outcome software is an asset.
You will use a person centered, relational practice, trauma sensitive, and harm reduction framework to create a safe and welcoming environment for individuals accessing services at the HUB.
You will negotiate with collection agencies and other creditors to help ensure individuals are not being taken advantage of.
You will be a part of crisis intervention and provide consultation regarding spending plans or community resources to maintain stability.
You will be a part of sharing knowledge and tools required to help individuals build their financial literacy and work towards achieving stability in their lives.
Schedule intake meeting and meet with client and referral agent to complete the necessary documents for service at HUB.
Provide bank with the required documents and signatures to open a trust account.
Negotiate with collection agencies and other creditors on behalf of the client and guide the client through the maze of hierarchies and bureaucratic departments to ensure the client is receiving all the benefits the client is entitled to.
Support client with crisis intervention in person or via the telephone or provide consultation in regards to spending plans or other plans that have been made in conjunction with the client.
Disperse daily cash to clients on a rotation bases.
Transfer funds from trust accounts to client’s personal accounts or deposit the funds into client’s personal accounts at other banks by making regular trips to the bank to complete banking transactions.
Monitor bank accounts daily for accuracy and availability of funds needed for the necessities of life for the client, such as rent, utilities, food, bus passes etc.
Purchase gift cards, bus passes, bus tickets etc. Reconcile bank accounts to the data base on ETB.
Support and Community Referral
Promote teamwork to meet Agency goals, building positive relationships and supporting individuals equitably and fairly.
Provide a safe environment for clients coming into the office to complete their business.
Develop and maintain positive relationships with banking staff, AISH workers, Income Support Workers as well as open and honest communications.
Complete data entry on delivery of the Financial Administration Services through ETB, Efforts to Outcomes and narrative data.
Adhere to program and agency policies and procedures.
Undergraduate degree in the field of Human Services or adult education
Current De-escalation, First Aid and Crisis Intervention Training is required.
Knowledge of office equipment and computer software programs i.e., MS Excel and MS Outlook
Knowledge of Agency Programs, Accounting and Financial Literacy is an asset.
Self-directed and motivated but clearly able to follow direction


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