Sales Centre Manager

3 weeks ago


Kingston ON, Canada Carrier Enterprise Canada Full time

Sales Centre Manager
Wholesale Area Manager
Who We Are: CE is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. CE proudly distributes the Carrier, Bryant and Payne brands of HVAC equipment for the use in Commercial and Residential markets, as well as a full-line of aftermarket parts, supplies, and accessories. We are currently accepting internal and external applications for a Sales Centre Manager.

Oversee the sales & profitability and sale center operations goals related to EBIT, Area Sales, Area LIPI, Area ecommerce, PI accuracy for a group of Sales Centers in an assigned market
Manage the day-to-day operations of the sales center to achieve short- and long-term sales and profit objectives
Develop business plans for the sales center that supports the overall Region and CEC plan
Provide leadership to the sales center employees so that they may accomplish their individual goals
Manage and coach employees through individual development, training, performance reviews, hiring and orientation
Participate in the recruiting process to hire and train new Counter Sales Associates and Sales Center Managers; manage the Sales Centers in the respective market to develop, coach and motivate the teams to ensure that a high professional standard is achieved, and monthly sales and EBIT targets are met
Oversee and conduct regular audits, sales and business reviews using business intelligence (BI) tools to identify opportunities to increase sales and profitability
Achieve plan performance by controlling expenses, working capital and inventory levels
Optimize customer experience through E-Commerce
Develop sales center marketing promotions and plans
Direct all aspects of sales center admin, including bank deposits, communications, quality initiatives, and warranty and reporting requirements
Proven experience managing a branch with proven business results
~2 - 3 years of industrial experience, college degree in business or equivalent education and experience preferred;
~ Computer literacy
~ Strong computer skills and well organized
~ We believe our people are what delivers a high level of customer experience
We invest a lot in valuable training, best-in-class tools, and a successful value add and sales methodology
Health, Dental & Vison Care
Life & Disability Insurance
Company Pension Plan with company contribution
If you are contacted for a job opportunity, please advise the Recruiter of any accommodations needed, in accordance with applicable human rights legislation, and in Ontario, in accordance with the Accessibility for Ontarians with Disabilities Act (“AODA”) to ensure you have access to a fair and equitable process.


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