Senior Claims Training And Education Specialist, Bilingual

3 weeks ago

Toronto ON, Canada Knewin Full time

What it’s like to be a Northbridge Senior Claims Quality Assurance Specialist

As a Senior Claims Quality Assurance Specialist, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Senior Claims Quality Assurance Specialist play a key role in identifying and making recommendations to improve our overall Claims Customer Experience. With in-depth knowledge of multi-line claims, they conduct detailed file reviews and contribute to the compilation of quarterly Claims Quality Audits providing Regional Claims Operational Leaders with actionable and targeted recommendations for improvement.

Using multiple Training Needs Analysis inputs and in consultation with the Director of Quality Assurance and Claims Excellence, they identify areas requiring educational solutions and contribute to the design, development, and delivery of educational materials in virtual and traditional classroom environments.

As required, they also participate in and contribute to Ad Hoc Audit requests, special projects, and vendor management.

We want your talent

If you are great at:

  • Thinking strategically, evaluating problems, and developing solutions

  • Creating focused technical and soft skill Claim educational solutions

  • Presenting in a corporate environment with large, diverse audiences

  • Managing projects to completion under tight timelines

  • MS Office Tools, Excel, PowerPoint, and system-based audit tools

  • Working with minimal supervision, with the ability to accept direction

  • Being flexible and willing to travel if required

You have:

  • Post-Secondary Education in an Insurance focused program or related program

  • Completed or working towards the CIP designation

  • Bilingualism in English and French is required

  • Minimum 10 years of multi-line claims and/or claims auditing experience with a specialization in Accident Benefits

  • Prior Adult Learning experience, including all phases of the Learning Cycle

  • Prior Claims Management experience is an asset

We really mean it when we say we put you first. Here are a few ways how:

  • Hybrid work you get to work from the office and at home 50/50, allowing you to manage both worlds with the ease and flexibility you need.

  • We offer competitive salaries and support your financial health through our employee share purchase plan, pension plans, RRSP, discounts on staff insurance, and more

  • We help you prioritize your well-being from day one through flexible health benefits, early leave days, wellness programs, rewards, and recognition programs.

  • We are invested in helping you grow in your career through education assistance to complete your CIP, FCIP, CRM or other courses desired, internal mobility, Leadership training and mentoring programs.

  • NBFC cares about the community and supports the causes you believe in with donation matching and team volunteer days.

#LI-PS1 #LI-Hybrid #INDNB

Who we are:

We’re Northbridge Financial. We’re proud to be 100% Canadian and owned by Fairfax Financial. We serve through our Northbridge Insurance, Federated Insurance, and TruShield Insurance brands. We have a reputation for being one of Canada’s leading commercial property and casualty insurance company. Our employees are dedicated to understanding the needs of our customers and we go above and beyond to help Canadian businesses have a safer and brighter future. We’re a company of passionate people who put people first. Do you want to join a team that believes in working hard – and having fun at work – all while making a difference?Look no further than Northbridge.

At Northbridge Financial we embrace and celebrate you and are committed to creating an inclusive workplace for all No matter who you are or what makes you unique, we welcome you. Please let us know how we can assist or accommodate you during the selection process.

#J-18808-Ljbffr

  • Senior Claims Training And Education Specialist, Bilingual

    1 month ago

    Toronto, Canada Northbridge Financial Corporation Full time

    What it’s like to be a Northbridge Senior Claims Quality Assurance Specialist As a Senior Claims Quality Assurance Specialist, you will be part of a dynamic team that prides itself on having a sharp eye on detail while keeping the customer experience top of mind. Our Senior Claims Quality Assurance Specialist play a key role in identifying and making...

  • Claims Specialist

    5 days ago

    Toronto, Canada WCG Services Full time

    **Who we’re looking for**: **Claims Specialist (Bilingual)** **Program**: RSVP **Status**: Permanent, Full-Time **Location**:Work from Home in Canada Like WCG, you believe in the power of work to transform lives. As Claims Specialist, you’ll be responsible for answering client telephone inquiries about their claims, processing claims, and invoicing...

  • Bilingual Claims Specialist French and English

    6 days ago

    Toronto, ON, Canada DGA Careers Full time

    Our client was recognized as a 3-Star World Class Employer by Best Companies to Work For amongst the specialty insurance providers and are a pioneer in emerging risk and market leaders. Their global insurance platform uses cutting-edge technology and data science to deliver smarter, faster underwriting and protectcustomers from today’s most critical...

  • Claims Technical Specialist, Casualty and Litigation

    4 weeks ago

    Toronto, ON, Canada Northbridge Financial Corporation Full time

    Claims Technical Specialist, Bodily Injury & Liability page is loaded Claims Technical Specialist, Bodily Injury & Liability Apply locations Toronto, ON time type Full time posted on Posted 7 Days Ago job requisition id R3293 What it’s like to be a Northbridge Claims Technical Specialist:  As a Claims Technical Specialist, you will be part of a...

  • Technical Specialist

    6 days ago

    Toronto, ON, Canada Northbridge Financial Corporation Full time

    Senior Claims Adjuster, Accident Benefits page is loaded Senior Claims Adjuster, Accident Benefits Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago job requisition id R3292 What it’s like to be a Northbridge Claims Technical Specialist:  As a Claims Technical Specialist you will be part of a dynamic team that prides itself...

  • Technical Specialist

    4 weeks ago

    Toronto, ON, Canada Northbridge Financial Corporation Full time

    Claims Technical Specialist, Bodily Injury & Liability page is loaded Claims Technical Specialist, Bodily Injury & Liability Apply locations Toronto, ON time type Full time posted on Posted 7 Days Ago job requisition id R3293 What it’s like to be a Northbridge Claims Technical Specialist:  As a Claims Technical Specialist, you will be part of a...

  • Claims Technical Specialist, Accident Benefits

    6 days ago

    Toronto, ON, Canada Northbridge Financial Corporation Full time

    Senior Claims Adjuster, Accident Benefits page is loaded Senior Claims Adjuster, Accident Benefits Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago job requisition id R3292 What it’s like to be a Northbridge Claims Technical Specialist:  As a Claims Technical Specialist you will be part of a dynamic team that prides itself...

  • Senior Claims Consultant

    2 weeks ago

    Toronto, Canada SCOR Full time

    We are seeking a Senior Claims Consultant to join our team. The role involves close collaboration with our clients, and your focus will be on providing claim reviews and recommendations to clients on claims management strategies. You would work locally as part of a global team, collaborating with and learning from claims colleagues in our other markets. The...

  • Claims Information Specialist

    4 weeks ago

    Toronto, Canada Workplace Safety and Insurance Board Full time

    The Claim Information Specialist draws upon their knowledge of data science and health information management theory to make appropriate interpretations of the ill or injured worker’s claim information as described in relevant dictated and/or written documentation for the purpose of coding and abstracting all mandatory claim data required to: Complete a...

  • Senior Claims Adjuster/Analyst

    4 days ago

    Toronto, ON, Canada Facility Association Full time

    Join Our Team as a Senior Claims Analyst/Adjuster: Elevate Your Career in Insurance Are you ready to make a significant impact in the dynamic world of insurance claims? We are seeking a driven and detail-oriented Claims Analyst/Adjuster with experience in AB and BI claims to join our team and play a pivotal role in our operations. As a Claims Analyst,...

  • Senior Underwriting Specialist

    7 days ago

    Toronto, ON, Canada The Mirillion Group Full time

    Position Overview:We are actively looking for an accomplished Senior Underwriting Specialist or Senior Underwriter to join this fantastic Insurance Firm with a great reputation in the market. The right candidate will be responsible for underwriting and profitably growing a portfolio of property business including P&C Package within the Ontario and Atlantic...

  • Senior Underwriting Specialist

    1 month ago

    Toronto, ON, Canada The Mirillion Group Full time

    Position Overview: We are actively looking for an accomplished Senior Underwriting Specialist or Senior Underwriter to join this fantastic Insurance Firm with a great reputation in the market. The right candidate will be responsible for underwriting and profitably growing a portfolio of property business including P&C Package within the Ontario and...

  • Claims Specialist

    2 days ago

    Toronto, ON, Canada Brown Consulting Group Full time

    About Our ClientFor over 30 years, CPA Professional Liability Plan Inc. (“CPA PLI”) has worked alongside the National and Regional/Territorial regulators to become the largest professional liability insurance provider, exclusively for CPAs. As keepers of the profession, they work daily to protect more than 9,000 firms, their practitioners, and the public...

  • Claims Specialist

    2 days ago

    Toronto, ON, Canada Brown Consulting Group Full time

    About Our ClientFor over 30 years, CPA Professional Liability Plan Inc. (“CPA PLI”) has worked alongside the National and Regional/Territorial regulators to become the largest professional liability insurance provider, exclusively for CPAs. As keepers of the profession, they work daily to protect more than 9,000 firms, their practitioners, and the public...

  • Specialist, Contracts

    1 month ago

    Toronto, Canada Aecon Full time

    What is the Opportunity? Faster.Smarter.Safer . This is how Aecon Utilities is committed to delivering projects. Aecon Utilities is ready to become Canada’s #1 utility construction provider and we’re looking for a Specialist, Contracts & Claims, to help us get there! Reporting to the Sr. Director, Commercial & Legal Counsel, the Specialist,...

  • Bilingual Training And Development Manager

    1 week ago

    Toronto, ON, Canada TalentWorld Full time

    Are you passionate about crafting transformative training programs that elevate performance and ensure compliance? TalentWorld is seeking a dynamic and innovative Bilingual Senior Program Development Manager in Mississauga, ON . As the Bilingual Senior Program Development Manager, you will be instrumental in shaping and implementing comprehensive...

  • Bilingual Claims Assessor

    6 days ago

    Toronto, Canada Randstad Canada Full time

    Do you have experience in the banking or finance industry, and have handled fraud or claims related activities? Are you fluent in French? If so, we have a great opportunity for you. We're currently looking for a French-speaking Claims Analyst who is detailed - oriented and available to start immediately. In this role you will work full time on a 2 month...

  • Bilingual Claims Assessor

    6 days ago

    Toronto, Canada Randstad Canada Remote Work Freelance Full time

    Do you have experience in the banking or finance industry, and have handled fraud or claims related activities? Are you fluent in French? If so, we have a great opportunity for you. We're currently looking for a French-speaking Claims Analyst who is detailed - oriented and available to start immediately. In this role you will work full time on a 2 month...

  • Claims Specialist

    2 days ago

    Toronto, ON, Canada Brown Consulting Group Full time

    About Our Client For over 30 years, CPA Professional Liability Plan Inc. (“CPA PLI”) has worked alongside the National and Regional/Territorial regulators to become the largest professional liability insurance provider, exclusively for CPAs. As keepers of the profession, they work daily to protect more than 9,000 firms, their practitioners, and the...

  • Senior Claims Adjuster, Accident Benefits

    4 days ago

    Old Toronto, Canada Northbridge Financial Corporation Full time

    Senior Claims Adjuster, Accident Benefits page is loaded Senior Claims Adjuster, Accident Benefits Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago job requisition id R3292 What it’s like to be a Northbridge Claims Technical Specialist: As a Claims Technical Specialist you will be part of a...