Senior Consultant, Labour and Employee Relations

1 month ago

Toronto ON, Canada CIBC Full time

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit

What you’ll be doing

The Senior Consultant, Labour and Employee Relations acts as a subject matter expert who enables the business to effectively manage labour and employment issues and mitigate risk, overall contributing to enhanced organizational performance. This includes providing risk analysis and recommendations, investigative support and conflict resolution of workplace and labour issues, HR policies & programs, human rights and employment legislative requirements.

At CIBC, we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you’ll succeed

Advice & consultation – Act as a point person for labour and employee relations matters. Manage complex, high risk and sensitive workplace and labour relation issues, including grievances, human rights and harassment or other egregious workplace conduct, terminations, disability leave matters and corporate security investigations. Ensure corporate governance is consistently applied, ensuring decisions made by the business comply with the applicable collective agreement, relevant CIBC policies and external government programs, regulations and legislation.

Conflict management support – Support managers and employees in successful resolution of grievances, workplace issues and conflicts. Collaborate with stakeholders, HR teams and union officials, as applicable, to address disability management files, reintegration and accommodation options in the workplace. Investigate and respond to union inquiries, grievance files and other escalated labour and employee relations matters.

Grievance and litigation management - Lead the grievance process on behalf of CIBC to maximize opportunity for effective & timely resolution and risk mitigation, consulting with internal counsel as required. Investigate, support and prepare required documentation for files referred to arbitration and/or litigation under the direction of counsel, including attending hearings.

Collective bargaining and project support – Lead the internal collective bargaining process, acting on behalf of CIBC at the bargaining table and liaising with relevant partners and the Chief Negotiator on research, strategy and approvals. Assist the business and HR to identify creative pro-active approaches to enterprise projects and/or initiatives that are business relevant and take into account the collective agreement, labour risks, change management, notice and communications.

Who you are

You understand that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making.

You act like an owner. You thrive when you're empowered to take the lead, go above and beyond, and deliver results.

You look beyond the moment. You make decisions and take actions that will make a difference today and tomorrow. You proactively seek new opportunities to define what's possible.

You can demonstrate experience in performance management, discipline and dismissal, human rights, complex attendance management and disability management issues.

You’re a qualified professional. You have relevant education plus several years of experience in labour relations including managing relationships with union officials and participating in collective bargaining. It is an asset if you have A Masters of Industrial Relations (MIR) and/or Law Degree (LLB/JD).

It is an asset if you are bilingual in English and French and/or have previous non-union, Employee Relations experience.

Values matter to you. You bring your real self to work and you live our values – trust, teamwork and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

Job Location Toronto-81 Bay, 34th Floor

Employment Type Regular

Weekly Hours 37.5

Skills Collective Bargaining, Decision Making, Employee Grievances, Human Resources (HR), Independent Decision-Making, Industrial Relations, Litigation, Project Management, Risk Management, Strategic Planning Initiatives, Workplace Issues

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